FEDEX blue ocean strategy

Post on 14-May-2015

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FEDEX case study

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RED BLUE

1 CASE – 10 GROUPS – 48 MINDS

Case study

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56

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DIFFERENTIATION?INNOVATION?CREATIVITY?

WHAT IS OUR

CUTTING EDGE?

THE CUTTING EDGE

NEW VALUE

REDUCE

CREATE

RAISE

ELIMINATE

STRIVING TOWARDS CUSTOMER

SATISFACTION~RAHUL~TEAM~DHRUV~MEGHA~SEHNAZ~

SNAPSHOTS

1. Blue ocean strategy

2. Problem solver

3. Future outlook

4. conclusion

WE ARE HERE TO SOLVE YOUR

PROBLEMS

Identify problems

Implement IT &

Technology

Improve logistic and

supply chain???

CUSTOMER IS MY CEO

WHERE ARE

MY PACKAGES?

COSMOS(CUSTOMER, OPERATIONS, SERVICE, MASTER ON-LINE SYSTEM)

Labelling barcode on every parcel at pick-up point

Scanning barcode at every stage of delivery cycle

KEEP TRACK OF ALL PACKAGES

MY BUSINESS NEEDS TO HANDLE

HIGH VOLUME OF SHIPMENT DAILY!

FEDEX POWERSHIP

• Automate the entire process

• Increase efficiency

• Reduce errors

• Eliminate paperwork

CALLING IS A THING OF

YESTERDAY.

WWW.FEDEX.COM

First to offer on-line package status tracking

Allowing customers to conduct business online

DirectLinkCustomers can receive, manage and remit payment of FedEx invoices electronically

FedEx Virtual orderIntegration of online ordering, tracking and delivery

THERE ARE SEVERAL OTHER PROGRAMME AND SOFTWARE USED BY US…..

LETS DISCUSS WHAT WE DON’T KNOW RATHER DISCUSSING WHAT WE ALREADY KNOW !!

FUTURE OUTLOOK

WE SPENT

$1,000,000,000 YEARLY

ON

IT

WE PIONEERED ALMOST ALL THE SOFTWARE SOLUTIONS THAT EVER EXISTED IN SUPPLY CHAIN MANAGEMENT.

AND NOW WHAT’S NEXT?

PRIVACY

TERRORISM

1975

2013

INTERVIEW OF ROB CARTER, CIO FEDEX

PRIVACY ISSUES

KILLING TWO BIRDS WITH ONE STONE In-Q-tel and US department of Homeland security, has introduced a laser scanning device which tracks everything from 50 meters

The device is so effective that it can track minor traces of gun powder and drugs.

Also if used on human can tell what they had for dinner

TRYING FOR BLUE OCEAN AGAIN• Value-added service

• New customer base

• New business opportunity

• A competitive advantage

THE OCEAN

IS ALWAYS

MORE BLUE ON THE OTHER SIDE

TODAY’S

INVENTION IS TOMORROW’S

EXTINCTION

THANK YOU

“ If you don’t take care of your customer,

someone else will.”