www.arteche.comARTECHE_CT_Grupo_2012_EN

©Arteche

04transformation

06activity

10history

12organization

26people

34attention

28R+D+i

30quality and

environment

32social

implication

24turnover

16business

units

44 5

As we work in the electricity market we are aware that we are doing it in one of the industries in which change and innovation are most present.

A search for new energy sources or substantial improvement in effi ciency of the existing ones, expansion of smart grids, new applications for electricity, environmental standards, and so on; these are some of the realities why change is always present in our business.

In this context, the ARTECHE Group faced a substantial change in our reality in recent years.

We have grown in global presence, in solutions and applications with tremendous added value, in R&D investment and in turnover. All this is supported by a new organization adapted to customer’s needs. A reality symbolized by a new visual identity refl ecting a very diff erent company than the one historically known.

A path that has made it possible to keep ARTECHE’s reputational strength intact: an independent company, with a business focused in the electricity sector and with customer service and closeness as corporate identity.

Our capability and knowledge provide ARTECHE with skills and the possibilities to open new opportunities with clients, providers, and partner companies to establish new collaboration formulas. To move forward together.

MOVING TOGETHER.

TRANSFORMATION

› ARTECHE’s growth during the last 10 years is due largely to its profound knowledge of the sector along with the leadership of its partners in new solutions in electricity.

ARTECHE’S ACTIVITY EXPERIENCED A HUGE MOVE IN THE LAST DECADE. THE RESULT OF THAT CONTINUOUS EVOLUTION IS A GLOBAL COMPANY PROFILE THAT IS ABLE TO MAINTAIN INTACT THE VALUES OF CLOSENESS AND STYLE THAT REFLECTS OUR PERSONALITY.

THE GROUP’S NEW BRAND REPRESENTS OUR RENEWED IDENTITY AND SYNTHESIZES ARTECHE’S FIRM WILL TO OPTIMIZE AND CUSTOMIZE ITS ACTIVITY TO THE NEEDS AND EXPECTATIONS OF ALL THOSE WE WORK WITH.

6 7

ACTIVITY

ARTECHE Group’s business is focused on providing equipment, applications and solutions for the electricity sector worldwide.

In power generation, transmission, distribution and industry, the group has become a key player in the search for answers to new challenges. A position maintained by a deep knowledge of the diff erent international electricity systems, effi cient client-oriented organization and remarkable investment in research and development.

This is shown by over 50% increase in the brand references in the past fi ve years.

ARTECHE’s decisions over the years made our group a symbol of reliability, quality and trust, both in solutions and in corporate relations.

Corporate alliances have taken a key role in ARTECHE’s history, becoming and asset which has contributed to our international growth and to the development of innovative solutions.

› The ability to reach agreements in search for shared opportunities has resulted in, for example, the development of GIS technology (Gas-insulated switchgear substations) with ARTECHE NISSIN.

8 9

Closeness and service are the hallmark of the ARTECHE Group.

Present in over 150 countries.

More than 65 years of experience as a foundation for future progress.

Effi cient and fl exible organization enabling quick decisions.

Solutions for power generation, transmission, distribution and industry.

Strong commitment for innovation with an investment of more than 2% in recent years.

10 11

1940 2012

1946ARTECHE founded

1968IkaslanTechnology Center

1973Technological independence

First export

1979South America

International presence

2004Asia

1946Instrument transformers

1981Instrument transformers765 kV

1990Electronic instrument transformer

2010Oceania

2010GIS transformers

1961Auxiliary relays

1976Protection relays

1997ARTECHE Holding Group

2007ARTECHETechnology Center

1994ISO 9001

1993North America

2005Power Quality solutions

Comprehensive solution for substations construction

2006Turn-key projects wind farms

2003ISO 14001

2003New protections and meters

Automation & Distributionequipmentand solutions

ARTECHE Group’s current position refl ects the group’s professionalism throughout the years in business.

And furthermore, this reinforces the brand’s substantial value in direct, clear and close contact with all the players with common interest in fi nding new answers to new challenges.

HISTORY

2011New Group organization

Optical transformer

12 13

ORGANIZATION

This organization is divided into business units for a better understanding and meeting of the needs of each customer in the quickest and most fl exible way.

The ARTECHE Group has companies in 4 continents and over 70 technical/sales service centers that help bring us closer to the customer to effi ciently understand and meet their needs.

In addition, having equipment installed in more than 150 countries gives our leading team of professionals the necessary experience to provide eff ective solutions adapted to each situation and market in cooperation with our customers.

BUSINESS UNITS

CORPORATE UNITS

Legal and Financial

Social and Corporate Reputation

Organization and Business development

TURNKEYSOLUTIONS

SMARTGRID

POWERQUALITY

INSTRUMENTTRANSFORMERS

› A new management model has been recently implemented in the entire Group, promoting the bases of the new organization and resulting in greater effi ciency and improved customer service.

14 15

ORGANIZATION

16 17

TURNKEY SOLUTIONS

Complete turn-key solutions for the building of wind farms and substations for distributors and industries.

This activity means a global care for all the stages of the project, from design up to supply and assembly in order to off er the most cost eff ective solution for our customers.

BRAZIL

Companies:

Advantages:

› Market knowledge. › Extensive experience managing turnkey projects.

› Own infrastructure and equipment for the installation and commissioning of wind farms.

› Own equipment for testing and energizing substations and wind farms.

› Full responsibility for contracts.

› ARTECHE is a leader in the construction of wind farms in Brazil.

Wind farms in which ARTECHE was involved supply 30% of Brazil’s wind power.

BUSINESS UNITS

18 19

INSTRUMENT TRANSFORMERS

Companies: ARTECHE off ers a complete range of medium and high voltage instrument transformers. From low voltage up to 800 kV and with all the knowledge and technology to off er the best service.

Advantages:

› Worldwide presence with several produc-tion centers and service offi ces for a better compliance to particular designs, manufacture, timeframe, and technical assistance needs of each client and/or market.

Range:

› Current transformers. › Inductive voltage transformers. › Combined transformers. › Capacitive voltage transformers. › Coupling capacitors. › Auxiliary services voltage transformers. › Current and voltage transformers for GIS substations.

› Optical current transformer. › Line traps. › Lightning arrester.

SPAIN USA

MEXICO

BRAZIL

ARGENTINA

CHINA

THAILAND

AUSTRALIA

› The ARTECHE Group’s transformers off er maximum reliability in any geoclimatic, atmospheric, seismic or environmental situation.

ARTECHE’S experience with references in more than 150 countries is a key asset to participate in future power links between countries and continents.

BUSINESS UNITS

20 21

POWER QUALITY

Switching equipment and solutions at medium-voltage and harmonic compensation and fi ltering.

SPAIN

USA

MEXICO

BRAZIL

CHILE

THAILAND

Companies:

Advantages:

› Extensive experience in development and implementation related to power effi ciency, quality and control.

› Close contact with electric power users. › Flexibility in the development of compre-hensive solutions adapted to all types of needs.

Range:

› Capacitor banks. › Harmonic fi lters. › Distribution and protection switchgears. › Motor control center. › Reclosers.

ARTECHE aspires to become a leading manufacturer worldwide of solutions for improving power supply quality, a position that the group already holds in Mexico.

BUSINESS UNITS

› ARTECHE’s quick response thanks to our independence, allows us to have an outstanding position for the challenges in the sector.

22 23

SMART GRID

SPAIN

MEXICO

BRAZIL

THAILAND

AUSTRALIA

Companies:

ARTECHE is an active partner in the leading forums and programs related to the development and implementation of smart grids.

› ARTECHE’s noteworthy innovative reinforcement in recent years has led to acquiring new technological capabilities relevant to this fi eld, such as optical technology.

BUSINESS UNITS

Solutions for Smart Grids automation.

Advantages:

› More than 50 years of experience with relays, with references all over the world.

› Heavy duty design for most challenging applications, including electrical utilities and railways.

› Wide range and capacity for a better adaptation to the customer’s requirements.

› High service quality, with quick lead times and fast responses to any inquiry.

› Experience engineering and applied solutions for Smart Grids.

Range:

› Distribution automation solutions, for over-head lines and main ring units.

› Dynamic line rating systems for HV & UHV grids based on real time conditions.

› Full range of auxiliary relays for electrical and railway sectors.

› Intelligent electronic devices and advanced sensors for power system protection & auto-mation.

› World-class Smart Meters. › Optical instrument transformers and elec-tronic devices for digital substation.

24 25

TURNOVER

MARKETS 2011

Europe South America

North América Asia/Pacifi c-Africa

TURNOVER (millions €)

ARTECHE’s increase in results during recent years is the consequence of various strategic decisions:

› Development of new lines of business that complement the traditional products.

› Incorporation of new companies with wide experience and prestige in their areas.

› Growing investment in innovation, quality, training and sustainability in products and work processes.

› The Group’s independence maintained throughout its history.

› During the last decade, ARTECHE has tripled the turnover.

25%

5%

29%

40%

2007 20082006 2009 20112010

350

300

250

200

150

100

50

0

180,1

224,4

168,5

232,9

308

280,7

26 27

PEOPLE

Europe North America

South America Asia/Pacifi c

Over 2.100 professionals committed to a common project sharing our knowledge to create value for the organization, business involved groups and social environment.

People are ARTECHE’s essential asset. We aim for a corporate model that integrates people and encourages personal and professional development within an atmosphere of trust and involvement.

A multinational team committed to the Group’s goals and able to fi nd effi cient answers to any challenge.

In this context, we are promoting several initiatives to manage human resources, in order to reinforce professional skills, identify improvement opportunities, motivate, facilitate communication and to strengthen commitment.

TOTAL EMPLOYEES

729

339

486

2005

1.554

2.157

2011

228

535

733

661

28 29

2001 2011

No. of production plants

Traditional products 5 5

New businesses 5

Joint Ventures in new businesses 5

Product families 32 59

Traditional products 100% 58%

New businesses 42%

OVER 40% OF ARTECHE’S REVENUE COMES FROM PRODUCTS AND SERVICES INTRODUCED IN THE LAST 10 YEARS.

INVESTMENT IN TECHNICAL ACTIVITIES (% of sales)

R+D+i

At ARTECHE innovation is a strategic variable and a corporate asset. But above all, it is both an internal commitment and a commitment to our customers.

ARTECHE is therefore committed to research, development and technology in our role as an active player in the future development of the electricity sector.

ARTECHE is aware of the changes around, and makes sure to evolve along with them, and in line with the trends in the market and customer’s needs. The company’s activities in recent years demonstrates the organization’s willingness to change as a company, accepting new challenges and searching for new solutions to old problems.

The innovation strategy, based on our ability to change and our aim for working together with international technology partners, requires a diff erent attitude. This means pursuing improvement at all costs, fi ghting the business inertia and looking for new means of sustainable growth by increasing the range of products and services and by adding distinctive elements. Thus, making contributions that makes a diff erence.

2007 20082006 2009 20112010

3

2,8

2,7

2,6

2,5

2,4

2,3

2,2

2,1

2

2,44%

2,32%2,37%

2,58%2,61%

2,75%

30 31

QUALITY & ENVIRONMENT

Quality and Environment

› Advanced sustainability criteria in production and in the creation and development of new products.

› Compact designs, manufactured with mini-mal energy consumption and enviromental-friendly materials.

› Internal and external skill motivation programs.

› Advanced development of knowledge mana-gement.

› Quality agreements with utilities. › Physico-chemical and electrical laboratories for testing under any International Standard.

› Type test reports issued by KEMA, CESI, LAPEM, RENARDIÈRES, etc.

› Final testing according to specifi c customer requirements.

› Approvals in more than 100 electricity com-panies.

› ISO 14001:2004. › ISO 9001:2008.

EVERYONE IN THE ARTECHE GROUP WORK UNDER THE CRITERIA SET OUT IN ITS ENVIRONMENTAL AND QUALITY POLICY.

A SUM OF REGULATED PROCEDURES BASED ON COMMUNICATION, TEAMWORK, PREVENTION ANALYSIS AND CONTINUOUS IMPROVEMENT, COMMON TO THE WHOLE ORGANIZATION.

EXCEEDING ENVIRONMENTAL REGULATIONS, ARTECHE HAS BEEN ABLE TO MINIMIZE THE USE OFF HAZARDOUS MATERIALS, ENERGY CONSUMPTION AND WASTE GENERATION.

32 33

SOCIAL IMPLICATION

ARTECHE makes business guided by ethics and honesty, the only way to become a company that people can trust. This commitment infl uence management decisions, organization, market and commercial strategies, reinforcing ARTECHE brand as a socially responsible company.

In line with this corporate responsibility and commitment, ARTECHE is the driving force behind various initiatives in a wide range of social areas:

› Education, health, sports programs, etc., for employees and their families.

› Encourages employee professional develop-ment and skills.

› Collaboration with universities and educa-tional centers in disciplines related to elec-tricity, management, logistics, etc.

› Socio-Economic projects with Special Em-ployment Centers.

› Sponsorship activities within our business infl uenced regions.

› Applying our knowledge about products and solutions to promote economic and social growth in underdeveloped areas.

› Left and below > ARTECHE’s experience in carrying out a rural electrifi cation project in Mexico using auxiliary voltage transformers was presented as a success story at both the World Energy Congress and CIGRÉ in 2010.

› Above > Training is a main priority in ARTECHE’s improvement strategy.

34 35

ATTENTION

WE ENCOURAGE CONTINUOUS KNOWLEDGE DEVELOPMENT AMONG INDUSTRY PROFESSIONALS.

THIS COMMITMENT CAN BE SEEN BY OUR IMPLEMENTATION AND DEVELOPMENT OF ACTIONS GEARED TOWARD CREATING VALUE FOR EMPLOYEES AND CUSTOMERS.

ARTECHE’s service philosophy is based on a close relationship with the customer. With this, we are able respond effi ciently to needs which often require customized solutions.

In order to guarantee customer satisfaction, ARTECHE carries out a structured post-sales assistance and satisfaction feedbacks. ARTECHE’s use of techniques related to knowledge management helps to give a common response from the entire Group to address to customer’s needs.

All this measures, along with the customer service provided through the website www.arteche.com as well as internal and external training programs, ensures that our services will be adapted to the needs and expectations of the market.

› We can fi nd ARTECHE customers within the entire electricity sector. We introduce our solutions to all these diff erent profi les by diff erent technological means like: trade fairs, courses, conferences, symposiums, etc.

ARTECHE GROUP

www.arteche.comARTECHE_CT_Grupo_2012_EN

©ARTECHE