DuPont EMEA LEArning CAtALoguELearning activities 2013

SucceSSfully

developing our people

SucceSSfully

growing our buSineSS

inDEx

introDuCtion

6

How EffECtivE DEvELoPMEnt rEALLy HAPPEns

7

trAining CurriCuLuM ovErviEw

10• Allemployees• mAnAger• seniormAnAger

ADDitionAL intErnAL LEArning rEsourCEs

22• ConfluenCepAges• CoAstAl–Dupont ELEArning suitE• supervisor’supDAtes

ADDitionAL ExtErnAL LEArning rEsourCEs

24• imDtools• ClC

wHAT doeS THe

fuTure look like for you?

54

introDuCtion

How EffECtivE DEvELoPMEnt rEALLy HAPPEns!

70%

10%

20%

tHE 10/20/70 CoMbinAtion

Doing

being taught

observing others

We are pleased to present you with a catalogue of various learning opportunities available within DuPont EMEA.

The intention with the catalogue is to give you a quick snap-shot of our core training activities in the region. For each activity you will find a short description of the target groups, learning objectives, duration and format (online, workshop, webinar) as well as enrolment procedures.

If you find an interesting training in the catalogue and you would like to know more about it, you should as a general principle contact Learning Services at CallHR (CallHR@dupont.com). Learning Services can inform you on how to sign up for a program, when and where the next program will run, and the costs (if any) associated with participating in a specific activity. For the few programs listed in the catalogue that are not administered by CallHR, we have specified the “next-steps” directly in the program description.

Please always remember to discuss any participation in training activities upfront with your manager. It is important that you are aligned on what programs may be relevant for you, taking into consideration your long-term development plan, and any potential development needs to enhance your current performance.

We hope that this overview helps you when thinking about your career, and encourages you to plan your development towards excellent results, in line with your own personal objectives and DuPont’s strategic business objectives.

On behalf of the EMEA Talent Development Team

Luna Rodriquez

Think about any skill that you have acquired. Anything that you can do today that you might not have known how to do in the past. It could be leisure, for example learning to ski, playing golf or driving a car.

How much of that learning came from being taught how to do the new skill? How much of that learning came from observing other people? And how much of that learning came from you having a go?

So think about those three categories• Learning from being taught• Learning from others• Learning from doing

You didn’t learn to drive a car by sitting in a classroom for weeks listening to lectures about driving! You probably did a mixture of all three above.

Research shows that the best combination for learning to be most effective is in the ratio 70/20/10.• 70% of all learning actually comes from doing• 20% of learning comes from observing others (positive/negative role

models)• 10% of learning actually comes from the formal process of being taught.

Included in that are books, training courses, lectures that you may listen to.

It is an important factor to consider when we think about our approach to training courses at work. What this model is saying is that once you have completed a day-long or a week-long training course that actually only accounts for 10% of the desired effective learning. In order to make that learning really live and become part of you - 90% of the work needs to happen after the training course. You need to have role models and you need to practice the skill.

Therefore, it is very important to consider the 70/20/10 ratio when you are thinking about your own personal development. How you are going to learn from formal teaching? But also how you are going to learn from role models and from doing, from practicing the skill in real life?

76

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

trAining CurriCuLuM ovErviEw

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

All EmployeesworkshopsCareer Development workshoprespect: the source of our strengthPeople Leader Development series 1strengtheningWomen’simpacttime ManagementPresentation skillsCustomer service ExcellenceLanguagesProject ManagementsixsigmagreenBeltCertificationsixsigmaBlackBeltCertification

E-learning/webinarsLegal Eagle trainingbasic finance webinarsix sigma introduction

ManagerworkshopsCommunication 2.0People Leader Development series 2Leading and working in virtual teams situational LeadershipChange Managementintroduction to DuPont finance

E-learning/webinarstargeted selection (recruiting the right people)Mentor webinarMentee webinar

senior ManagerworkshopsPeople Leader Development series 3business for results Leading EdgeExecutive Coaching

98

trAining CurriCuLuM ovErviEw

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

learning objectives DUration MetHoD target aUDience

career Development workshopThis workshop is targeted to all employees willing to better understand and define their career goals, aspirations and values, understand their strengths and development gaps. Attendees will leave the workshop with a draft Career Development Plan that can be shared with their manager.

1 day workshop All employees

learning objectives DUration MetHoD target aUDience

respect: the source of our strengthThis workshop is designed to encourage reflection. You will explore how past experiences and beliefs impact your actions and behaviours and how your behaviours affect the work environment.

4 hours workshop All employees

People leader Development series 1This workshop provides an introduction to the People Leader role and addresses expectations, skills and competencies required at this first stage of leadership responsibility.

PLDS1 is targeted to individual contributors who will become people leader in the near future. The workshop’s primary focus is to build the critical foundational skills required to achieve early success in a new People leader role.

3.5 days workshop All employees who plan to become People Leader in the near future.

Approval from manager and Human Resources Business Partner required before enrollment.

time ManagementIn this interactive workshop participants will learn practical time management skills that can be applied in their working time and life. Participants will be trained in how to plan their time and get organized so they have control over their time, rather than reacting to external pressures.Eliminating unnecessary activities and managing both their professional and personal time effectively will lead to greater success.

1.5 days workshop All employees

Presentation skillsThis practical workshop will allow participants to maximise presentation effectiveness and increase audience enthusiasm and energy. Participants will demonstrate greater personal impact and confidence when in the role of presenter, choosing from a range of successful techniques for engaging the audience.

1.5 days workshop All employees

strengthening Women’s impactThis workshop is aimed at female managers and skilled female professionals who are looking for a more influential role in their careers and who are eager to acquire the mindset and skills that will ensure success and recognition.

Some of the topics covered during the workshop are: • How to delegate and coach to build competence

and motivation • Making requests and saying “No” • Becoming a strategic thinker • Assertiveness • Managing interpersonal relations • Handling conflict and crisis

2 days workshop Aimed at female managers & skilled professionals

• Allemployees

1110

(PlDs 1)

(sWiM)

trAining CurriCuLuM ovErviEw

ALL EMPLoyEEs

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

learning objectives DUration MetHoD target aUDience

customer service excellenceThis course enables attendees to implement the principles behind world-class customer service and exceed customer expectations. This event is designed for anyone who interacts with customers, whether internal or external, face to face or via the telephone. It will provide participants with techniques to help overcome difficult moments with customers, maintain professionalism and impress them with your service levels.

1 day workshop All employees

learning objectives DUration MetHoD target aUDience

Project Management This workshop is aimed at employees who will need to manage projects by providing them with the tools and skills required to successfully plan, execute, control and close a project using the Project Management Body of Knowledge (PMBOK) model.

2 days or more depending on course specifics

workshop All employees

languagesThese workshops and online sessions are focused on improving attendee’s business language skills.The study content covers topics from every day as well as business situations: introductions, meetings & appointments, hotels, social & business gatherings, networking and conversations, etc. From the very beginning participants will learn words, terms and conversational interactions which can be immediately understood and put into practice in their every day life.

6 or 12 month licenses

blended All employees

six sigma introductionThis e-learning training will provide participants with an introduction to the Six Sigma methodology. Six Sigma is an approach used by every major corporation around the globe, including DuPont, that focuses on the use of real performance data to measure, analyze, improve, and control the performance of every process within a company to achieve two major goals - increased customer service and improved profitability.

Access training using this link belowhttp://engineering.dupont.com/sixsigma/resources/refresher.asp

For any issues, please contact Michael.Cook@dupont.com

2-3 hours e-learning All employees

Six Sigma Green Belt (GB) certificationThis workshop provides employees with sound knowledge on the Six Sigma methodologies (DMAIC, DMADV) for improving results. Green Belts will need to execute one project with hard or soft benefits, normally within their specific functional area.

In case of interest or questions, please contact Wim.Rubens@dupont.com

2x4 days separated by 2 months

workshop All employees

basic Finance WebinarThis ‘Basic Finance Webinar’ takes you through the basics of finance within DuPont, making you comfortable with some of the terminology and metrics used within the company.

Topics Covered: P&L, balance sheet: what do terms like revenue, inventory, receivables, mean.

Includes interactive & practical exercises.

2 hours webinar All employees

1312

• Allemployees

trAining CurriCuLuM ovErviEw

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

learning objectives DUration MetHoD target aUDience

Six Sigma Black Belt (BB) CertificationThis workshop provides future Black Belt employees with more advanced statistical tools and techniques for process improvements. Black Belts work on full-time assignment projects which are cross functional in nature and are of strategic importance to the company. For certification, the employee will need to execute at least 2 projects including hard financial benefits.

In case of interest or questions, please contact Wim.Rubens@dupont.com

3x5 days separated by 1 month each, plus one ‘special topic week’

workshop All employees

legal eagle trainingThe LegalEagle training programs are aimed at advancing our core values in the company. The LegalEagle fosters highest ethical behaviors and helps ensure a sustainable future (available in multiple language versions).

Every year DuPont employees will be required to follow a series of LegalEagle training. This will be communicated per email or through your line management.

To access the LegalEagle(sm) site, click on this link: https://dupont-lcec.lrn.com.

2-3 hours e-learning All employees

1514

• Allemployees

trAining CurriCuLuM ovErviEw

ADDitionAL ExtErnAL LEArning rEsourCEs

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

learning objectives DUration MetHoD target aUDience

communication 2.0This workshop is designed to provide managers with practical guidance and creative tools to strengthen communication skills with their team/organization. During the workshop attendees will be introduced to a six-step communication model that will help them create a personalized communication plan to drive stronger business results.

Facilitated by Public Affairs professionals (not organized by CallHR).

More info under http://www1.lvs.dupont.com/ea/paga/commworkshop.html

1.5 hours workshop DuPont ManagersGroups of 8 –10 attendees

learning objectives DUration MetHoD target aUDience

People leader Development series 2This interactive workshop provides a roadmap and tools for supporting new People Leaders to quickly and effectively take charge during this critical transition period with the skills, mindset and capabilities to perform in the new role. The workshop will cover topics such as:• Delegation, empowerment and building effective

teams.• Understand key processes used to support and

enable team members throughout their entire lifecycle in DuPont.

• Coaching & Feedback skills• Time management and much more

3.5 days workshop Aimed at first time People Leaders.

Approval from manager and Human Resources Business Partner required before enrollment.

situational leadershipThis workshop will provide managers with the knowledge and skills to apply different leadership styles based on the situation and individual’s needs to build more productive and effective teams.• Situational leadership model• Diagnosis skills• Flexing styles skills• Matching and contracting skills• Action planning

2 days workshop Line Managers

leading and working in virtual teamsThis e-learning course familiarizes you with best practiceand the pit falls of working in virtual teams.• Communication tools• Creating trust across barriers• Information sharing• Continuous team support• Keeping the team motivated

1 hour e-learning Line Managers

This workshop will help you learn how to lead dynamicteams virtually through best practices and how toovercome classical barriers with the right set ofcommunication tools:

• How to improve knowledge sharing in virtual teams

• Keeping team-members engaged in knowledge sharing and actively involved

• Keeping momentum between meetings• Becoming more global, avoid cultural bias• How to inspire, motivate, communicate in virtual

teams

1 day workshop Line Managers

1716

(PlDs 2)

MAnAgEr

• mAnAger

trAining CurriCuLuM ovErviEw

ADDitionAL ExtErnAL LEArning rEsourCEs

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

learning objectives DUration MetHoD target aUDience

change ManagementThis workshop will provide managers with a better understanding of the dynamics of change and how to apply tangible tools to achieve optimal results in your team during change.• Roles and dynamics of change• Emotional responses to change• Stakeholder management• Communication strategies• Executing & assessing change• Mobilising commitment• Sustaining momentum

0.5-2 days workshop Line Managers

introduction to DuPont FinanceA 1-day tactical workshop introducing non-finance managers (and specialists for whom it’s relevant) to the world of DuPont finance. The workshop is designed to improve the understanding of key financial vocabulary used within DuPont.• Explore DuPont financial terminology• Understand the concepts of profit and cash flow• Understand key Finance metrics• Read and interpret DuPont financial statements• Report on financial performance using DuPont

financial terminology

1 day workshop First-, mid-level andsenior line managersand specialists whoneed to get acquaintedwith DuPont financeterminology

targeted selection (recruiting the right People)The aim of this course is to prepare hiring managers to run a successful and objective selection process when hiring.Participants will learn the Targeted Selection process used within DuPont. The workshop will cover topics such as:• Analysis position needs - writing job descriptions• Prepare for the selection process• Competency based assessment• Interview techniques (asking the right questions)• How to make an objective selection decision• How to give applicants feedback

4 hours + e-learning

e-learningmodule + coaching session

Line Managers

1918

• mAnAger

trAining CurriCuLuM ovErviEw

ADDitionAL ExtErnAL LEArning rEsourCEs

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

learning objectives DUration MetHoD target aUDience

People leader Development series 3This interactive workshop strengthens the capabilities of our experienced people leaders in DuPont as their responsibilities expand and their tasks become more complex and ambiguous. It enables the experienced People Leader to strengthen his/her mastery of the People Leader competencies.

Through experimenting with a number of people challenges, the People Leader will gain confidence and competence to cope with these in real-life situations.

3.5 days workshop Aimed at senior People leaders.

Approval from manager and Human Resources Business Partner required before enrollment.

business 4 resultsThe B4R development journey equips business and function leaders with the capabilities & relationships to create and deliver sustained business growth and profitability, positioning “DuPont to Win” in a rapidly changing and competitive landscape.

The intense and transformative experience strengthens the mastery of strategy, business acumen and leadership skills.

2 modules 9 days in total

workshop Aimed to business and function leaders.

Approval from manager and HRBP required.

leading edge 2Leading Edge 2 will provide an opportunity to interact with our most senior leaders, enhance leader networks and focus on enhancing essential skills and capabilities for today and the future. The program faculty will have a strong blend of Senior Leaders and External thought partners.

The program has been designed to focus on key topics that support our business objectives, including a strong focus on advancing core values and key leadership behaviors.

3.5 days workshop Global Senior Leaders/ Strategic Leaders – by invitation only.

2120

sEnior MAnAgEr

(PlDs 3)

(b4r)

(le)

learning objectives DUration MetHoD target aUDience

Mentee WorkshopThis webinar is meant to increase the understanding of what Mentoring is and the benefits it will bring to the Mentee and the Organization.

It describes the Mentoring Partnership process; how to generate mentor support and energy; highlights responsibilities of the Mentor and Mentee and differentiates between Coaching and Mentoring.

1 hour webinar Employees nominated by their SBUHR Partner & approved by the Talent Management CoEx.

Mentor WorkshopThis webinar is meant to provide the necessary structure to conduct the Mentoring conversations as effective as possible in order to reach the Mentoring goals set by the Mentee.

1 hour webinar Employees nominated by their SBUHR Partner & approved by the Talent Management CoEx.

executive coachingStructured, one-on-one interactions between an external coach and a leader, customized to meet leader’s specific needs to strengthening his or her performance and accelerate individual development.

3 to 6 months period

Coaching (face to face and/ or telephone)

Employees identified through OLR, ALDP and/or talent development discussions.

• seniormAnAger

trAining CurriCuLuM ovErviEw

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

Confluence is our collaborative content management system within DuPont. On the confluence pages you can find a number of helpful tools such as:

On boarding: Information targeting all new DuPont employees looking for general information on the DuPont organization. Topics include: DuPont history, Core values, Travel & Concur, Organizational charts, etc.

Link here: http://confluence.es.dupont.com/display/Globalonboarding/Home

Virtual Library: In the Virtual Library you can search for hundreds of books, journals and periodicals including Harvard Business Review, Leadership Quarterly, Leadership Excellence, Fortune, Forbes, Design Management Journal, Technology review and many more.

Team Building: Tools and guidelines on how to build a high engaged and high-performing teams. Including some Team building games examples with instructions for facilitators, self-reading materials, links and additional tools.

Link here: http://confluence.es.dupont.com/display/TeamBuilding/Home

Welcome to DuPont Learning!

If you: ... Took courses in the former ClarityNet (Coastal) system, find your new Password by clicking on the “Forgot Your

Password?” link at the bottom of this screen.... Never took courses in ClarityNet, click here from inside the DuPont firewall for information on how to request a

User ID and Password through MyAccess.... Have questions, contact: DuPont-eLearning-Suite-Admin@DuPont.com

If you forgot your User ID or Password:

... Retrieve forgotten User ID and Password with your e-mail address.

... NOTE: The format is firstname.lastname@dupont.com News DuPont e-mail addresses do not include the country name.

Here you can check whether you have acces to Coastea. This link opens a new screen where employees enter the email in this format “@dupont.com”.

User ID

Password

Coastal (DuPont eLearning Suite) offers e-learning programs on a number of topics related to personal effectiveness and leadership- DuPont employees are able to access a number of Coastal e-learning programs by logging into this pagehttp://dupontlearning.claritynet.com/

2322

• ConfluenCepAges• CoAstAl–Dupont ELEArning suitE

intErnAL LEArning rEsourCEs CoAstAl–DuponteleArningsuite

1 2orclick “Advanced Search”for a more detailed search query. Link here:

enter key words and click “Search”

trAining CurriCuLuM ovErviEw

ADDitionAL intErnAL LEArning rEsourCEs

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

usEr Login

Login inforMAtion

rEsEt subMit

forgot your PAssworD CLiCk HErE

ConfLuEnCE

http://confluence.es.dupont.com/display/archimedes/Home

2524

trAining CurriCuLuM ovErviEw

ADDitionAL ExtErnAL LEArning rEsourCEs

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

ADDitionAL intErnAL LEArning rEsourCEs

ExtErnAL LEArning rEsourCEs

CLC (CorPorAtE LEArning CounCiL)CLC provides useful resources and tools for employees, managers (MERC) and HR on various topics.In order to access CLC’s templates, e-learning, guides, and tools please use log in instructions below.

Additional CLC portals• The HR Business Partner Portal - This portal includes guidance and templates for building HRBP skills, access to the HRBP discussion forum, the latest industry news, and more.

• Employee Resource Portal - Give employees the resources they need to take ownership of their engagement and career development and to collaborate effectively with their peers.

Getting Started is easy!

To Request a Username & Password:

1. Go to the MERC homepage www.merc.executiveboard.com

2. Fill in the requested information on the right side of the screen under “First Time User”

3. Click submit and you will automatically receive an email with a link to set your password.

iMDDuPont is a member of IMD’s Corporate Learning Network. The network consists of more than 120 world-class companies, spanning the globe, with a shared passion for excellence and a commitment to provide ongoing learning opportunities for their employees.

The membership benefits include among others unlimited free access to online services such as weekly Wednesday Web casts, business book summaries, leadership interviews, pod casts and articles on latest research.

Accessing the IMD network is very straightforward. Go to www.imd.org/CLN and click on “Members Only”. Then”Create your MyIMD account” > Add your Professional Details > Create your Username and Password and you are ready to use the Virtual Learning tools available.

By creating your account, you can request under Your Profile to receive invitations on Wednesday Web casts and other events.

2726

trAining CurriCuLuM ovErviEw

introDuCtion How EffECtivE DEvELoPMEnt rEALLy HAPPEns

ADDitionAL ExtErnAL LEArning rEsourCEs

ADDitionAL intErnAL LEArning rEsourCEs

tHE ConfErEnCE boArD The Conference Board is a global, not-for-profit business membership and research organisation best known for producing a portfolio of Leading Economic Indexes, the U.S.-based Consumer Confidence Index®, plus in-depth research across a wide range of business and management topics.

Our membership with The Conference Board provides us with unlimited access to a range of services that provide the perspective to improve our strategic decision making, the high-level working relationships to benchmark our business practices, and the trusted insights we can count on to be successful now and in the future.

These business resources include:

Research and analysis on key issues in the areas of Corporate Leadership; Economies, Markets & Value Creation; High-Performing Organisations; and Human Capital

Live and recorded webcasts (http://www.conference-board.org/webcasts/) that dig deep into critical business issues through high-level dialogue with subject matter experts, without the cost of travel (over 150 webcasts annually)

Ask TCBTM An online service that allows you to access answers to secondary research questions by contacting information specialists from The Conference Board

Plus…

Free subscription to periodicals; and

Discounts on conferences, seminars, and workshops For access, log on to www.conferenceboard.org and create an account using your company email address.

pleASe conTAcT uS if you HAve Any queSTionS

callHr - DuPont asturias, s.l.Valle de Tamon-Nubledo33469 – Tamón – CarreñoAsturiasSpain Tel: DuCom 8979-3979 Public: 00 800 0979 3979Fax: DuCom 8979-3999 Public: +34 98 512 3999E-mail: CallHR@dupont.com

Copyright © 2012 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or ™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.