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KEMAHIRAN BELAJAR - CREATIVE PROBLEM SOLVING

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CREAT IV E PRO BL EM SO LVI NG

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CREATIVE PROBLEM SOLVING

Introductions Purpose Learning Objectives

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CREATIVE PROBLEM SOLVING

PURPOSE: To develop the awareness and the skills necessary to solve problems creatively.

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LEARNING OBJECTIVES1. Define creative problem solving. 2. Be familiar with common mental blocks to creative thinking process. 3. Explore ways to be more creative. 4. Know the steps to the creative problem solving process. 5. Be familiar with: Brainstorming, Mind mapping and Multivoting 6. Apply tools to solve a problem.Optimist International 4

Workshop Outline A. What is creative problem solving? B. Why dont we think creatively more often? C. How can we be more creative? D. What is the creative problem solving process? E. What are some other specific creative problem solving tools and techniques? F. Application of learning.Optimist International 5

CREATIVE PROBLEM SOLVING

What is creative problem solving?

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Some Additional Thoughts The creative person uses information to form new ideas. The real key to creative problem solving is what you do with the knowledge. Creative problem solving requires an attitude that allows you to search for new ideas and use your knowledge and experience. Change perspective and use knowledge to make the ordinary extraordinary and the usual commonplace.Optimist International 7

DEFINITIONCreative problem solving is -

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DEFINITION

Creative problem solving is - looking at the same thing as everyone else and thinking something different.Adapted from a famous quote from a former Nobel prize winner, Albert Szent-Gyorgi.

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EXERCISE

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A SOLUTION

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LETS TALK ABOUT:

Why dont we think creatively more often? What are the barriers that get in our way?

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BARRIERS THAT GET IN OUR WAY Time Why change? Usually dont need to be creative Habit Routine Havent been taught to be creativeWhat are some other barriers that get in our way?Optimist International 13

MENTAL BLOCKS

Mental blocks are reasons (attitudes) why we dont think something different.

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MENTAL BLOCKS

1. The _______ answer. 2. Thats not _________. 3. __________ the rules. 4. Be ______________. 5. ________ is frivolous.

6. Thats not my _____. 7. ________ ambiguity. 8. Dont be _________. 9. __________is wrong. 10. Im not __________.

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MENTAL BLOCK # 1 The right answer.Only one?

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MENTAL BLOCK # 2 The right answer.

Thats not logical.

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MENTAL BLOCK # 3 The right answer. Thats not logical.Why rules should be challenged: 1. We make rules based on reasons that make a lot of sense. 2. We follow these rules. 3. Time passes, and things change. 4. The original reasons for the generation of these rules may no longer exist, but because the rules are still in place, we continue to follow them.18

Follow the rules.

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MENTAL BLOCK # 4 The right answer. Thats not logical. Follow the rules.

Be practical.

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MENTAL BLOCK # 5 The right answer. Thats not logical. Follow the rules. Be practical.

Play is frivolous.

When do you get your best ideas?

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MENTAL BLOCK # 6

Thats not my area.

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MENTAL BLOCK # 7 Thats not my area.

Avoid ambiguity.

AMBIGUITY

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MENTAL BLOCK # 8 Thats not my area. Avoid ambiguity.

Dont be foolish.

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MENTAL BLOCK # 9 Thats not my area. Avoid ambiguity. Dont be foolish.

To err is wrong.

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MENTAL BLOCK # 10 Thats not my area. Avoid ambiguity. Dont be foolish. To err is wrong.

Im not creative.Optimist International 25

BEING MORE CREATIVEHow can we be more creative?Jot down at least 3 ideas that come to your mind.

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Golden Rules of Creative Thinking

1. Start small trying to discover new ways to be creative, ___________. 2. __________ to abandon the old, obsolete ways of doing things and explore new ways. 3. It is not possible to change the way we think about everything. ________ in which to try creative thinking techniques. 4. Understand that creative thinking requires __________, but it is worth it! 5. Remember that creative thinking is both _______ and__________!!!Optimist International 27

Golden Rules of Creative Thinking (Continued)1. _________ on what you can reasonably do. Trying to do too many things at once compromises the effort and may take away from the results. 2. _________creative thinking for today as well as tomorrow. 3. Include other people in the creative thinking process with you. __________fosters creative thinking. 4. Include _______ and ______ in your creative thinking process as well as ___________. 5. Keep ________________.

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CREATIVE PROBLEM SOLVING PROCESSSTEP 1. State what appears to be the problem.The real problem may not surface until facts have been gathered and analyzed. Therefore, start with what you assume to be the problem, that can later be confirmed or corrected.Optimist International 29

CREATIVE PROBLEM SOLVING PROCESSSTEP 2. Gather facts, feelings and opinions. What happened? Where, when and how did it occur? What is its size, scope, and severity? Who and what is affected? Likely to happen again? Need to be corrected? May need to assign priorities to critical elements. Optimist International

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CREATIVE PROBLEM SOLVING PROCESSSTEP 3. Restate the problem.The real facts help make this possible, and provide supporting data. The actual problem may, or may not be the same as stated in Step 1.

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CREATIVE PROBLEM SOLVING PROCESS

STEP 4. Identify alternative solutions.Generate ideas. Do not eliminate any possible solutions until several have been discussed.Optimist International 32

CREATIVE PROBLEM SOLVING PROCESS

STEP 5. Evaluate alternatives. Which will provide the optimum solution? What are the risks? Are costs in keeping with the benefits? Will the solution create new problems?Optimist International 33

CREATIVE PROBLEM SOLVING PROCESS

STEP 6. Implement the decision! Who must be involved? To what extent? How, when and where? Who will the decision impact? What might go wrong? How will the results be reported and verified?Optimist International 34

CREATIVE PROBLEM SOLVING PROCESS

STEP 7. Evaluate the results. Test the solution against the desired results. Make revisions if necessary.

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10 Questions To Encourage Ideas

2. What if? 3. How can we improve? 4. How will the Optimist Member and/or the community benefit? 5. Are we forgetting anything? 6. Whats the next step?Optimist International 36

10 Questions To Encourage Ideas

2. 3. 4. 5. 6.

What can we do better? What do you think about? What should we add? What should we eliminate? What other ideas do you have...?Optimist International 37

TOOLS & TECHNIQUESBRAINSTORMING Purpose: To generate a large number of ideas in a short period of time.

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BRAINSTORMINGRules for Brainstorming: The more ideas the better! No discussion No idea is a bad idea Build on one anothers ideas Display all ideasOptimist International 39

BRAINSTORMING EXERCISEHow Do We Motivate Our Local Optimist Club Members?Ideas: Freely record your ideas as they come to your mind.

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BRAINSTORMING GUIDELINESRemember Creative Thinking

1. Practice question: How Do We Motivate Our Local Optimist Club Members?Re-state the question to keep the process going

What did you mean by that?!!!

2. Clarify understanding. Once all the ideas have been generated (it may take approximately 5 to 6 minutes), review ideas offered.

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BRAINSTORMING GUIDELINESLets combine ideas!!!

3. Combine items that are similar and/or eliminate duplicates. 4. Completion.

Are we done yet?

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TOOLS & TECHNIQUES MULTIVOTING Purpose:To help a group of people make a decision with which they are comfortable.

Definition:A way to vote to select the most important or popular items (alternatives) from a list.

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MULTIVOTINGSteps1. Generate a list of items and number each item. 2. If two or more items seem similar, they may be combined.ed Revis List1. 2. 3.

oting Multiv List1. 2. 3. 4. 5. 6.

3. If necessary, renumber the items.Optimist International 44

MULTIVOTING Steps (Continued)4. Write down the numbers of the items you feel are the major cause of the problem. 5. Share your votes by a show of hands. 6. Eliminate those items with the fewest votes. 7. Repeat steps 3 (renumber) through 6 on the list of remaining items. Continue this process until only a few items remain. If a clear favorite does not emerge, the group may discuss t

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