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Marlabs Capabilities Overview © 2016, Marlabs - Confidential [email protected] +1 (732) 694 100 www.marlabs.com
Marlabs Capabilities Overview
© 2016, Marlabs - Confidential
[email protected] +1 (732) 694 100 www.marlabs.com
• Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
2
Global Locations
Strategic Partnerships Awards and Recognition Verticals Serviced
Overview
35%
22% 9%
23%
11%
Banking, Finance,Insurance
Media &Education
Transportation &Logistics
Healthcare & LifeSciences
Retail & Others
Global presence to drive speed and value
Key locations
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Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
Global Data Center
Network Operations Center
Sales, Acct. Management & Operations Support
Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
Global Training Facility
Multi-Discipline Center of Excellence
Onshore Development Center
DR Data Center
Global Development Center BWTC, Bangalore, India
Global Development Center
Multi Discipline Center of Excellence
Asia-Pacific Data Center
Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
Global IV&V Center and CoE
Asia-Pacific Training Facility
Global Development Center
Global Development Center & CoE Infopark, Kochi, India
Global Development Center
Centers of Excellence
Partners in our success
Customers
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Media & Education Banking, Financial Services,
Insurance Healthcare & Life Sciences
Logistics & Hospitality Retail & others
Secure, scalable & state-of-the-art
Infrastructure
5
20,000 Sq. Ft. of infrastructure area (option to expand)
N+1 infrastructure topography
Dual and diverse power feed
Lit with multi-entrance fiber rings
State-of-the-art backup system & power unit
Redundant service providers for guaranteed network uptime
Dedicated secure channel
VLAN for ODC isolation with selective access using ODC gateway
Restricted access monitored by card and CCTV
Two factor authentication and biometric finger print scan
Advance intrusion prevention capabilities
ISO 27001 compliant information security practices
Full disaster recovery for hosted applications
FM200 fire suspension system for complete protection
Multisite Network Operations Center (NOC) for monitoring and management
Scalability and extending T1/T3 circuit to alternate DR sites
SSAE 16 Type II Compliant Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery
Full spectrum of solutions and services
Service Offerings
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Application Development and Maintenance | Information Security | IT Infrastructure Services | Testing | Packaged Implementation & Support | Product Engineering
Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT
Services
Industry Verticals
Technology Solutions
BFSI Education Transport Healthcare
Energy Retail Media Government
The expertise driving our solutions and services
Centers of Excellence
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• Improve legacy and proprietary Integration with current solutions/software
• Positive impact on usability and architecture decisions among project teams
• Increase overall user adoption
• Implement the best practices for the development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets and methods
Innovation Architecture based on cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft Java/ Open
Source
Digital Asset Management
(DAM)
Testing DW/BI & Analytics
Mobile
Infrastructure, Security & Cloud
UI/UX ERP/ CRM
Our IP assets
Products and Platforms
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Marlabs’ SAPX Platform delivers consumer-grade, mobile-first, cross-platform user experience for SAP as well as HANA.
SAPX
Real-time customer feedback is vital to business growth and sustainability.
SocialSenser™
A Digital Learning System is a mobile, personalized, & measurable application developed by Marlabs for the pharmaceutical industry.
MultiTouch™
A Web-based platform for developing and deploying end-to-end workers' compensation claims management systems
MCO Central™ Platform
Our IP assets (cont'd.)
Products and Platforms
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Automated cloud migration assessment for enterprise applications enabling customers to have structured information and clear-cut strategy for cloud adoption
Cloud Migration Assessment Toolkit (CMAT)
Unified single pane of glass dashboards providing complete visibility into Managed Services operations
OneConsole™
Social connector app that provides secure access via the web, smartphones, tablets. Enables private social network
THOT: Bringing the benefits of social media
A robust monitoring and management platform for mission critical applications running on public and private clouds.
Cloud Monitoring and Management Framework (CMMF)
Assess Build Deploy Manage
Utilize ITIL standards and best practices, 24x7 monitoring, cloud based backup and recovery
Client Project Stakeholders
Customer Centric Blended Model
Client Engagement
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Client Executive Sponsor
Client Program Manager
Client Project Manager
Client SME’s
IT & Infrastructure
Marlabs Executive Sponsor
Marlabs Account Manager
Business Analyst/ Lead Developer
Technical Architect
IT & Infrastructure
Programmer/ Analysts
Quality Assurance
IT & Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project Management
Requirements/ Deliverables
Task Monitoring & Control
Project Status
Issue Management
Work Packages
Technical Specs
Project Lead / Manager
Project Lead / Manager
Center Of Excellence - Objectives
Marlabs Service Offerings
Service Landscape
Application Development & Maintenance
Production Support
• User Support • Configuration Management • Emergency Fixes • Application Support • Application Monitoring • Production Support (24x7) • SLA Management
Maintenance
• User Support • Regulatory • Minor Enhancements • Configuration Management • Corrective Maintenance • Preventive Maintenance • Database Administration • Change Management • Product Review • SLA management
Business Support
• Quality Assurance • Emergency Fixes • Application Continuity • Application Monitoring • Database Monitoring • Product Enhancements • Production Support (24x7) • SLA Management
Multi-Level Support (L1, L2, & L3)
Flexible Shift Model (8x5, 12x5, 16X7, 24X7)
Quality Assurance
Multi-Channel Support (Phone, Email & Chat)
Application Development
Water Fall Model Iterative & Incremental V Model Spiral Model
Code & Fix Life-Cycle Model
Prototype Model Agile Model Custom Models
Development Models
Application Maintenance
• Application design, development
• Systems integration/consolidation
• Re-engineering,
• Implementation of packages
Service Offerings
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Service Offerings
Microsoft
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Microsoft Dynamics
Cloud Offerings
SharePoint Portals & Collaboration
Application Development & Maintenance
Microsoft BI Data Warehouse, Big Data, Integration (SQL Server, SSIS)
Microsoft CRM development & Migration
Development Services for Azure, EC2
SharePoint Development
Web Application Modernization to work with Mobile devices
Custom Application Development
Legacy Modernization
SharePoint Governance and Migration
SharePoint Testing
Cloud Migration to Azure and EC2
Office365, Hosted CRM
Microsoft Dynamics GP development & Migration
R&D Services
Reports, Analysis, Dashboards (RS/SS/Performance Point)
SharePoint Integration, Power View, Power Pivot
Code Build
Test Deploy Development
Cycle
JAVA Development Platform
Continuous Integration (Hudson)
IDE with Plugins (Eclipse)
Monitoring Code Matrix (Sonar)
Artifact (Nexus)
Accelerators
Secure Code Repository
Core Components
Alert
Monitoring
Availability
Scalability
Reliability
SQL NoSQL
Postgres
Development Platform
Java
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Enterprise Application Services
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Strategy / Roadmap
Transformation Arch and Design EA Capability Development
Asset Harvesting and
Reuse
Service Improvements
Ap
pli
cati
on
Do
ma
in
Content Delivery
Mobility
BI & Analytics
ERP
Cloud IoT
EA
Business
Technology
Operations
Information/Application
Business Domain
BFSI Telco & Media Education Government Transport Retail Healthcare
Tech
no
log
y D
om
ain
UI/UX Java
Open Source .NET
Continuous Delivery
Testing
Database Automation
Operations Domain
Release & Deployment
Service Level Service
Operation Capacity
Continuous Improvement
Enterprise Transformation, Legacy Migration and SOA Capabilities
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Consulting
SOA Certified Consultants equipped with framework
Enterprise Transformation Strategy
Framework for Application Portfolio Optimization
Support from Offshore Technology Architects
Implementation
Oracle, IBM and TIBCO SOA Suites Experience
Open Source Implementation Experience
Partnerships with industry best SOA tool vendors
EAI Experience
Testing
SOA Testing Expertise
Open Source Testing Tools Expertise
Enterprise Transformation, Legacy Migration and SOA Services
Competencies
APO Through SOA SOA Driven Integration Legacy modernization SOA Reference Architecture
Insights through Visualizations / Analytics / Predictive Sciences
DW, Business Intelligence & Analytics
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• BI Roadmap
• Tool Evaluation
• Performance Tuning
• SSIS / SSRS
• Informatica
• Data Stage
• OBIEE
• QlikView • Tableau • SpotFire
• SAS
• R
• KNIME
Assessments
And
Consulting
Data
Warehousing
Dashboards &
Visualizations
Predictive
Sciences
Database Management Data Warehousing Analytics
Solutions Based Approach
Deployment Hosting Batch Monitoring DWH Maintenance
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Enterprise Social Network Services Capability overview
Increase Productivity
Identify Key Assets
Foster Collaboration
Streamline Communication
Capture Collective Intelligence
SharePoint Jive Tibbr Salesforce.com
Chatter Yammer Telligent
User Experience Services (UI/UX): Delivers world class Digital User Experience on Web, Mobile, and Tablet platforms for clients with specific target audience needs. We are passionate about your success, about helping you design and deliver the best possible experiences and services through Persuasion, Emotion, and Trust Design (PET) approach
Enterprise Content Management: Delivers unparalleled productivity gains to organizations by helping them capture, manage, store, preserve and deliver their information assets in the best possibly way
E-Learning Solutions: Provides a learner centric design to track performance and progress with the flexibility of configuration, scalability, easy revisions and maintainability and the ability to track performance and progress
Portal Services: Provides single gateway allowing the employees, customers, vendors and suppliers to share, collaborate and contribute to the overall growth of the extended enterprise
BFSI Education Media Healthcare
Retail Energy Government Transport
Mobile Application Development and Maintenance| Mobile Security | Infrastructure Services | Social Connectors | Mobile Testing | Product Engineering | Prototyping
Mobile Cloud | Enterprise Mobility & BYOD| Mobile Analytics| Microsoft, Java and Open Source Service integration| ERP Integration
Full Spectrum of Mobile Solutions and Services
Enabling Mobility Across Verticals
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Offerings overview
UI/UX – Usability Engineering
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UX Strategist for social media
Web Analytics and SEO
UX strategy for DAMs solutions
Web and Mobile User Experience Design
Software Development using UX Methodologies
Expert Usability Review Services
Quality Planning and User Advocacy Consulting and Training
IA UI UX Responsive
Design Interactive
Design Usability
Digital Asset Management (DAM) Offerings & Expertise
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Advocacy and Advisory Digital Asset Management
Maturity Analysis
Rapid DAM assessment Workflow/Strategy
Creating a DAM Business Case and Use Cases
Selecting DAM Vendors (Consulting)
Documentation and Training
24x7 DAM Maintenance Support
Review DAM Contracts and Service Level
Agreements
Asset and Metadata Migrations
Asset Deduplication Permissions, Rights and
Talent Management
User Experience (UX)
100% Vendor agnostic
approach
Thought leadership with more
than 170+ articles and 130+
audio podcasts
Deep understanding of Digital
Asset Management
Purpose driven team with
strong commitment and
delivery excellence
Flexible costing models.
End-to-end capability in SAP applications
SAP Solutions/Services
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Global Implementation Partner in SAP Mobility on HANA, Global Application Support & Maintenance, Global template rollouts, Enhancement/development projects,
Application performance tuning, Archiving.
ABAP development, SAP Net Weaver Gateway, Basis, Security & GRC, BW, Business Objects(BOBJ), HANA development, Enterprise Portal (EP), SAP Mobility applications development (SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP, HCM, CRM, SCM-QM, SCM-PM, APO
Business Analysis Planning and Blueprinting Gap Analysis and Fitment Analysis Migration Study Project Scoping and Sizing
Project Management Functional Consulting Customization. Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO) Enhancement/ Development Data Migration
Offshore Technical Services Integration of SAP ERP with Other Systems Data Archiving Performance Fine tuning Testing projects in SAP
Application Maintenance & Support, 24*7 support
Enhancements / CRs Template Roll-out Troubleshooting, Fine Tuning of Configuration. Programs User Education & Training
PRE- IMPLEMENTATION
SERVICES
OTHER SERVICES
IMPLEMENTATION SERVICES
POST IMPLEMENTATION SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
Capability Overview
Salesforce.com
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Our Salesforce Practice strength has been augmented through our acquisition of a Salesforce Gold Cloud Alliance Partner. Marlabs now has more than 100 certified Salesforce.com consultants.
Enables the customers to leverage the talent, expertise and best practices that have been built and evolved over 380+ projects
Our Salesforce Practice offerings ensure end-to-end implementation of Salesforce CRM for our customers by mapping their business objectives
Other offerings include feasibility analysis of Force.com platform for custom application development, custom application development, migration form mother CRM to Salesforce, evaluation of AppExchange applications and administration
Capabilities provided for analyzing, designing, developing and maintaining applications & integrations on salesforce.com Platform: Implementation/
Rollouts
Custom Application Development & Integrations
Administration Services
Collaborative Services
Training Services
• Knowledge Repository
• Process Repository
• Test Lifecycle Processes
• Standards, Templates, Checklists, Best Practices
• Open Source Tools: Test Management, Automation, Performance, DWH BI testing
• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,
• Reusable Frameworks: Test Automation, DWH BI, Mobile testing
Overview
Testing Services
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Domain Expertise & Repositories
Standardized Processes / Tools and Frameworks
Airline & Transportations BFSI Education
Energy & Utility Healthcare & Life Sciences Media
Manufacturing Telecom Retail
• TCoE Implementation
• Test Improvements Roadmap
• Test Process Consulting
Transformation Services
• Product Testing
• Mobile Testing
• Performance Testing
• BI DWH Testing
• Test Automation
• End-to-End Testing
• Regression Testing
• Functional Testing
System Integration Testing
Specialized Services
Comprehensive support of your environment
Infrastructure Services
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Application hosting services
Enterprise Monitoring Services
IT Service Desk
Network Services
Server Management
DR Services
Sysadmin Services
DBA Services
Managed Email Services
Virtualization Optimization Services
DevOps Services
Infra consolidation Services
Network Assessment &Transformation
Unified Communication Solutions
Application migration to Cloud
Managed Cloud Services
Hybrid Cloud Implementation
Private Cloud implementation
Cloud based DR
Microsoft Office 365 Services
Managed IT Services Infrastructure Consulting
Services Cloud Services
SLAs:
Availability SLA
Response SLA
Resolution SLA
Tech Platforms:
Windows, IBM (AIX), Oracle, Solaris, Linux, VMware, Xen, Parallels, MS Hyper –V, Citrix
Tools:
Tivoli, BMC Patrol, Nagios,
Solarwinds, MRTG, Symantec, Veeam , Operations Manager , SCCM, WSUS
Solution Accelerators:
OneConsole Platform
CMAT
Partner Leverage:
Microsoft Gold Partner
VMware Solution Provider
Oracle Gold Partner
IBM Business Partner
AWS Advanced Consulting Partner
Cyber Security
Operations Center Holistic
Intelligence
Network Surveillance -
NIKSUN
Vulnerability Assessment
Log Collection Correlation and Analysis
Security Device
Management
Security Incident Plan Development
Cyber Security Incident
Management
Service Portfolio
Cyber Threat Management Service
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Standing apart in the marketplace
Value Proposition
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Delivery Excellence
Domain Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• CoEs for technology proficiency
• Best in class technology and security infrastructure
Customer Centricity
Investment In Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s unique need
• Global training centers: Continuous quality improvement programs
• High retention rates
Higher Customer
Satisfaction
Excelling Employees
Project Certainty
Highest ROI and Value
Contact Us
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USA New Jersey
Marlabs Inc. (Global Headquarters) One Corporate Place South, Floor 3, Piscataway NJ 08854 - 6116 Tel: +1 (732) 694 1000 Fax: +1 (732) 465 0100 Email: [email protected]
India Bangalore
Marlabs Software (P) Ltd. Bagmane World Technology Center, 14th Floor, Citrine Block - 4, Marathahalli Outer Ring Road, Mahadevapura, Bangalore – 560 048 Tel: +91 (80) 67229400/700 Email: [email protected]
Canada Marlabs Canada Incorporated 1235, Bay Street, Suite 400 Toronto Ontario M5R 3K4 Tel: +1 (416) 934 5005 Email: [email protected] Mysore
Marlabs Software (P) Ltd. # 462, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4000200 Email: [email protected] Marlabs Software (P) Ltd. # 469, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4191450 Email: [email protected]
Mexico Marlabs Technology Services Av. Patriotismo 229 Piso 8 Col. San Pedro de los Pinos Mexico, D. F. C. P. 03800 Tel: +1 (732) 694 1000 ext.6011 Email: [email protected] Kochi
Marlabs Software (P) Ltd. "Athulya", 2nd Floor, Infopark Kusumagiri P.O. Kakkanad Kochi - 682 030 Email: [email protected] Marlabs Software (P) Ltd. Trans Asian Corporate Park, XIV/396-C, Seaport Airport Road, Chittethukara, Kakkanad Kochi - 682 037 Ph: +91 (484) 6062885/886 Email: [email protected]
THANK YOU
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