REP09 Corporate 01-26-2009 Eng

7/31/2019 REP09 Corporate 01-26-2009 Eng

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Reply Corporate Presentation2009


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2

Reply


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Results


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4

Reply // Facts and Figures

Millionof

EUROS

2006

230.2

1999

18.6

2003

86

2004

112

2005

144.7

2002

77.1

2001

60.3

2000

33.3

2007

277.2

244 875 1011 1277750647396 1925 2272People

2008

2639 (Q3)

240.3(Q3)

Revenue & People


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The Offer


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Net Evolution

EnterpriseNetworks

SatelliteNetworks

WANs

Metrobroad-band

networks

SensorNetworks

HomeNetworks


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What is happening?

People CentricityPervasive computing

Standard, lightweight,distributed

BPM,

Supscription Services,Composite apps

Consumerization

SW industrialization

Service engineering


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Living Network

PeopleNetwork

ServicesNetwork

ProcessNetwork

ObjectsNetwork

The Network


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People Networks

Building collaborationenvironments that

exploit consumertechnologies.

Working on industrysegments that are core

for Digital Lifestyle.

Working on mixedmedia & personalized

interfaces

Real timecollaboration,

Communities

Multichanneldistribution of

products &

services

Telco & MediaConvergence

(ipTV, DVB-H, DTT)

Making it work byspecializing on

managing newemerging Issues.

Media AssetManagement,

Service Delivery

Platforms

REPLY OFFER

THE CHALLENGES


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At the heart of it all: Telco & Media Convergence

Entertainment

Contents> TV & Radio> Cinema & Home Video

> Gaming> Print

IP Contexts> Home> Personal Environment> Office

> Point of sales networks> Transportationnetworks

EnterpriseServices &Contents

> Customer Retention &Access> Payments> Self Service

Devices> RFID terminals> DVBH devices> STBs Consoles

Telco

Electronics Media

Testing & Certification of

more than 100 deviceeach year.

More than 180 people

specialized just on Telco &Media VAS.

More than 50 people

constantly working on newtechnologies adoption(WiMax, iptv, dvb-h).

OUR STRENGTHS


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Object Networks: IT is in every Product & Place

Design & build the

software on-boardobjects and devices

Build the

service centers

Work on device

interoperabilityand integration

EmbeddedsystemsJava &.Net apps

SDPMessagingSecurityRenderingTesting

RFIDLogisticsFactoryAutomationTraceability


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Service Network

Service Oriented

ArchitecturePARTNERS

Marketplace

Customers

Partners

Suppliers

DistributorsPARTNERS

Marketplace

Customers

Partners

Suppliers

Distributors

Vendors&partners

EmployeesCustomers

PEOPLE

Vendors&partners

EmployeesCustomers

PEOPLE

B2Bi

Service&

ContentDelivery

CRM SCM OSSBSS ...

Extended Enterprise Common Applications

Member of WS-i since 2002.More than 20 new large references in 2007.Widely spread culture in Reply.


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Services Network: building Web 2.0

Service OrientedArchitecturePARTNERS

Marketplace

Customers

Partners

Suppliers

Distributors

PARTNERS

Marketplace

Customers

Partners

Suppliers

Distributors

Vendors&partners

EmployeesCustomers

PEOPLE

Vendors&partners

EmployeesCustomers

PEOPLE

B2Bi

Service&

ContentDelivery

CRM S CM OSSBSS ...

Extended Enterprise Common Applications

CompositeBusiness Applications

Service OrientedArchitectures

Specialized on commonplatform services

(user interfaces, identity management,workflow & orchestration, servicemanagement, data consistency &

analytics)

Specialized onservice orientedsoftware suites.

(Microsoft, Oracle, SAP)


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Process Knowledge Becomes an Asset

Bank of Italy

Busines

Service

ABI

BusinessService

Interbank

BusinessService

Telecom

OperatorArchitectural

Service

Java Services Provider

Java

Business Service

JavaBusiness Service

Java

Business Service

Mainframe ServicesProvider

JavaBusiness ServiceConversational

Business Service

JavaBusiness ServiceTransaction

Business Service

NET Services

Provider

Java

Business Service. NET

Business Service

Hub

EAI

OnLineBankWire

PeriodicBankwire

BusinessService

N-1

BusinessService

N

Partner

FRONT ENDConsumer

FRONT END

Business

Enterprise Ecosystem Extended Enterprise


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Process Networks drive Core Industry Specialization

Technology Infrastructures

Service Oriented Business Platforms

Industry Core Applications

User interfaces

Digital communication channels

Industry Core Processes

TELCO & MEDIA FINANCIAL MANUFACTURING

> CRM

> Contact Centre

> Enterprise Portals> BI/DWH

> SCM

> HRM

> ...

> VAS

> BSS

> Billing> Digital Asset Mngt.

> Service Delivery

> Convergence

> ...

> Retail

> Private

> Trading> Asset Mngt.

> Consumer Credit

> Insurance

> ...

E-GOV & HEALTH

> PharmaceuticsBPO

> SISS Integration> Patients Records

> Healthcare DSS

> DomainInteroperability

> Citizens Services

platforms


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Business Applications: Telecom & Media

OperationsSupport

Asset Management& Convergence

Value AddedServices

BusinessSupport

Telecom&

Media

Messaggi Servizi&InfoGiochiDownload

Videostation, Videotelephony, Gaming

B i A li i Fi i l
http://www.fastweb.it/http://www.gruppomediaset.it/http://www.fastweb.it/http://www.telecomitalia.it/cgi-bin/tiportal/TIPortal/ep/home.do?BV_UseBVCookie=Yes&tabId=0


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Business Applications: Financial

Banking

&

Insurance

Enterprise Services

Compliance

Risk Management

BusinessContinuity

Middle OfficeCustomer Selection

Customer Acquisition

Front Office

CustomerRetention

CustomerExtension

EAI

> Internet banking

> Trading online

> Front Office

> Wealth

Management

> Investment

Insurance

> Contact Center

> Customer Retention

Strategies

> Middle Office

> Market Data Analysis,

> Segmentation

> Credit Management1

Some Customers:

&

BPM

B i A li ti M f t i
http://www.caboto.it/cab/cab.dll/pages/Home?Vreset=1&BV_SessionID=@@@@1220209928.1099520770@@@@&BV_EngineID=cccfadcmlgkkfiecefecfehdfildffi.0


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Business Applications: Manufacturing

> Sales Force Management

> Field Force Management

> Contact Center

> Enterprise Portals> Business Intelligence

> Demand Management and Planning

> Inventory Management

> Warehouse Management

> Transportation Management

BUSINESS PROCESSES

PARTNERS

DataContent

ApplicationServers

Collab.

ENTERPRISE APPLICATION INTEGRATION

Portals

B2Bi

Vendors&partners

Employees

Customers

Marketplace

Customers

Partners

Suppliers

Distributors

CRM ERPSCM

Some Customers:

PEOPLE

B i A li ti E G t & H lth
http://www.benettongroup.com/html/index.htmlhttp://www.italdesign.it/dinamic/index.htmlhttp://www.tnt.it/index.html


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Business Application: E-Government & Healthcare

Replys initiatives are intended to realize solutions to allow:

> Citizens to receive services and accessthem on-line, to make use of trainingprograms and to play an active role in thepublic matter management;

> Enterprises to access on-line services,to work in partnership with public

administration improving economicdevelopment and to join the net of publicservices;

> Public employees and officers toenhance their efficiency, to redefinerelations with the public, to involve citizensin the community management and tofocus on strategic lines.

Digital RecognitionCRS - CNS

Access Channels

Portals-Call Centre-Front office-Pda

Services providingCitizens- Enterprises

Suppliers AgenciesEnterprise portals-E-learning- Administrative BackOffice

Interoperability and cooperationBusiness Intelligenge-Collaboration-EAI

Communication InfrastructureMultichannel Architectures -Mobile


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Reply: Services

Reply Services Map


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Reply Services Map

Processdriven

Technology

driven

Service

Mgmt

driven

Project

driven

BPOBPO

Application

Management

ApplicationManagement

ApplicationConsulting &Development

ApplicationConsulting &Development

BusinessConsulting &

Service composing

BusinessConsulting &

Service composing

Architecture &Integration

Architecture &Integration

Infrastructure DeploymentInfrastructure Deployment

OperationManagement

OperationManagement

WebServicesProviding

WebServicesProviding


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Reply : the Model

2009 Reply Companies Specialized by Design


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2009 Reply Companies Specialized by Design

Reply Germany

Reply team culture


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Reply team culture

Teamwork

Excellence

Specialization

CustomerOrientation

Speed

CulturalDiversity

Proactivity

AM, BPO,TO

Core IndustryProcesses

TechnologySolutions

Core

IndustryApplications


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Reply Corporate Presentation2009

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REP09 Corporate 01-26-2009 Eng

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