Survival or Thrivival?Survival or Thrivival?Maneuvering through Change & TransitionManeuvering through Change & Transition

Volunteer Learning Team Volunteer Learning Team ConferenceConference

Girl Scouts of Western Washington, 2011Girl Scouts of Western Washington, 2011

Keys to SuccessKeys to Success

Provide a Provide a LanguageLanguage for Change for Change

Build a Build a FrameworkFramework for Understanding for Understanding

Tactically Tactically PlanPlan for the Business for the Business Mechanics & Human DynamicsMechanics & Human Dynamics

Creating a Language…Creating a Language…

What’s the difference between What’s the difference between ChangeChange & & TransitionTransition??

C H A N G EC H A N G E ExternalExternal FrequentFrequent Defined time-frameDefined time-frame Defined EventDefined Event Socially Accepted Socially Accepted Socially SupportedSocially Supported

T R A N S I T I O NT R A N S I T I O N

InfrequentInfrequentNo time-frameNo time-frameMultifacetedMultifacetedInternalInternalNot Socially AcceptedNot Socially AcceptedSocially UnsupportedSocially Unsupported

Where Lasting Change BeginsWhere Lasting Change Begins

ME

YOUWE

“Thrivival”

When Survival OccursWhen Survival Occurs

WE

You

Me

Reality Check!Reality Check!

Draw Your Circles of Where Draw Your Circles of Where Your “Me/You/We” is with the Your “Me/You/We” is with the

Current Changes!Current Changes!

Framework for Framework for TransitionTransition

UNIVERSAL PHASES OF UNIVERSAL PHASES OF TRANSITIONTRANSITION

Phase

LOSS OF OLD

Phase

CHAOTICCHANGE

Phase

EMERGINGIDENTITY 

Phase

FULL-SCALE

CHANGE

   

PHASE 1ENDINGS

PHASE 2MORPHING

PHASE 3BEGINNING

PHASE 4ATTAINMENT

Loss ofOld

ChaoticChange

EmergingIdentity

Full-ScaleChange

AngerFrustrationSadness

LossRumorsDenial

DetachmentConfusionResistance

SabotageCliquesCannibalism

ExcitementCommitmentRenewed Faith

New FocusNew ActionsNew Beliefs

AchievementPrideSatisfaction

Natural rhythmCohesionResults

UNIVERSAL PHASES OF TRANSITION

PATTERNS OF TRANSITIONPATTERNS OF TRANSITION

EndingsEndings MorphingMorphing BeginningBeginning AttainmentAttainment

Reality Check!Reality Check!

Draw the Picture of Your Draw the Picture of Your Pattern of TransitionPattern of Transition

Thriving Through Thriving Through TransitionTransition

Tactical, Practical & Tactical, Practical & AccountableAccountable

Actions to TakeActions to Take

Tools For SuccessTools For SuccessPHASE 1PHASE 1

DO’SDO’S Get OrientedGet Oriented Inventory What’s Inventory What’s

ChangingChanging Sort & Express Sort & Express

DON’TSDON’TS DiscountDiscount DevalueDevalue IgnoreIgnore

Your Thoughts?Your Thoughts?

#1#1What is ONE thing you need What is ONE thing you need

to let go to move through our to let go to move through our current changes?current changes?

Consequences for NOT EngagingConsequences for NOT Engaging PHASE 1 PHASE 1

Same ‘OlSame ‘Ol

Leave BehindsLeave Behinds

PollutionPollution

Tools for SuccessTools for SuccessPhase 2Phase 2

DO’SDO’S

● Communicate Clearly & Communicate Clearly & OftenOften

● Temporary fixesTemporary fixes

● Be Creative!Be Creative!

DON’TSDON’TS

• Personally Shut DownPersonally Shut Down

• Obsess on disastersObsess on disasters

• Make negatives into Make negatives into positivespositives

Your Thoughts?Your Thoughts?

#2#2

What is your main concern What is your main concern about our current changes?about our current changes?

Consequences for NOT EngagingConsequences for NOT Engaging PHASE 2 PHASE 2

Walking ZombiesWalking Zombies

Unintended ChangesUnintended Changes

False StartsFalse Starts

Tools for SuccessTools for SuccessPhase 3Phase 3

DO’SDO’S Make Requests Make Requests ……Aim and fireAim and fire Practice new skillsPractice new skills Create “home-runs”Create “home-runs”

DON’TSDON’TS Do it all YourselfDo it all Yourself Focus on “Ready”Focus on “Ready” Wait-and-SeeWait-and-See Eat the whole Eat the whole

elephantelephant

Your Thoughts?Your Thoughts?

#3#3

What do you need most What do you need most

from Us and how will I get it?from Us and how will I get it?

Consequences for NOT EngagingConsequences for NOT EngagingPHASE 3PHASE 3

Polishing the DoorsPolishing the DoorsSilo ReconstructionSilo Reconstruction10-Headed Beast10-Headed Beast

Tools for SuccessTools for SuccessPHASE 4PHASE 4

DO’SDO’S Define SuccessDefine Success Establish SignsEstablish Signs Track progress & Track progress &

self-correct self-correct Reward successReward success

DON’TSDON’TS Forget the visionForget the vision Overlook Overlook

mistakes & mistakes & landmineslandmines

Ignore efforts & Ignore efforts & achievementachievement

Your Thoughts?Your Thoughts?

#4#4

When will you know we’ve When will you know we’ve been successful with all the been successful with all the

changes?changes?

Consequences for NOT EngagingConsequences for NOT EngagingPHASE 4PHASE 4

Invisible successInvisible success

Melt-down & burn-outMelt-down & burn-out

Limping ThoroughbredLimping Thoroughbred

Wrap UpWrap Up

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