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THINK BIG INFORMATION PACK APAC PARTNER SUMMIT 2018 10 – 12 JULY I CHIANG MAI, THAILAND
THINK BIGINFORMATION PACK
APAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
DESTINATION INFORMATIONAbout CHIANG MAI
Located in the North of Thailand, Chiang Mai is a land of misty mountains and colourful hill tribes,a playground for seasoned travellers, a paradise for shoppers and a delight for adventurers.
Chiang Mai was founded in 1296 as the capital of the ancient Lanna Kingdom. Today it is a place where past and the present seamlessly merge with modern buildings standing side by side with venerable temples.
On a trip to Chiang Mai, the curious traveller can expand their horizons with Thai massage and cooking courses. Others will be bowled over by the variety of handicrafts and antiques. The wild child will find plenty of lively nightlife, and the epicure can indulge in wonderful cuisine. Despite its relatively small size, Chiang Mai truly has it all.
Connecting Chiang Mai to the rest of the world is the Chiang Mai International Airport. It is a major gateway to Northern Thailand,and currently the fourth busiest airport in the country.
Thailand uses 220V AC electricity. Power outlets most commonly feature two-prong round or flat sockets.
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
HOTEL INFORMATIONLE MERIDIEN CHIANG MAI108 Chang Klan Road Tambol Chang Klan Chiang Mai TH-50 50100, Thailand
Situated at the centre of Chiang Mai’s vibrant Night Bazaar, Le Méridien Chiang Mai brings new perspectives on traditional Lanna culture and immerses creative travellers in unique experiences found only here in Northern Thailand.
With stunning views of the Suthep Mountain, Chiang Mai’s famous natural landmark, our suites offer spectacular vistas of the sunset against the horizon. The city’s renowned night market, restaurants, bars,and stylish boutiques are just a few steps away. ReservationGuests of the AVEVA APAC Partner Summit Guests can enjoy preferential rates by making reservationonline.
Getting ThereLe Meridien Chiang Mai is situated 6.0km away from the airport, an estimated 20 minutes journey by taxi. The airport taxi at Chiang Mai International Airport charges a flat fee of 150 Baht to all destinations in the city.
To arrange an airport transfer, please contact Ms. Puntinee Konghirun (Sales Manager, Le Meridien) at [email protected] and Maddie Khoo atmaddiekhoo@ritz-groupcom.
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
EVENT INFORMATIONVenue: LE MERIDIEN CHIANG MAI
8 July (Sunday)
14:00 - 20:00 Registration (Le Meridien Chiang Mai, Lobby)
9 July (Monday)
08:30 - 20:00 Registration (Le Meridien Chiang Mai, Lobby)
09:30 – 17:00 Pre-Summit Workshop A: OMI(Ballroom 2, Level 2)
Pre-Summit Workshop B: Train the Trainer(Journey, Level 3)
Day 1 . 10 July (Tuesday)
07:40 - 08:40 Registration & EXPO (Convention Hall 1 & 2, Level 4)
08:40 - 12:20 Plenary Session (Convention Hall 1 & 2, Level 4)
12:20 - 13:30 Lunch (Latest Recipe, Gound Floor)
Breakout Sessions
13:30 - 16:45 Technical Track A(Ballroom 1, Level 2)
Technical Track B(Ballroom 2, Level 2)
13:30 - 17:30Business Track A
[CHINA](Expedition, Level 3)
Business Track B[JAPAN]
(Passage, Level 3)
Business Track C[KOREA]
(Excursion, Level 3)
Business Track D[ANZ, INDIA, SEA]
(Convention Hall 3, Level 4)
Day 2 . 11 July (Wednesday)
08:00 - 08:30 EXPO (Convention Hall 1 & 2, Level 4)
08:30 - 11:30 Plenary Session (Convention Hall 1 & 2, Level 4)
11:30 - 12:30 Lunch (Latest Recipe, Ground Floor)
Breakout Sessions
12:30 - 15:45 Technical Track A(Ballroom 1, Level 2)
Technical Track B(Ballroom 2, Level 2)
12:30 - 16:30Business Track A
[CHINA](Expedition, Level 3)
Business Track B[JAPAN]
(Passage, Level 3)
Business Track C [KOREA]
(Excursion, Level 3)
Business Track D[ANZ, INDIA, SEA]
(Convention Hall 3, Level 4)
19:00 -22:00 Gala Dinner & Awards Night (Convention Hall 1 & 2, Level 4)
Day 3 . 12 July (Thursday)
08:30 - 09:15 Plenary Session (Convention Hall 1 & 2, Level 4)
08:30 - 11:30 Roundtable Discussion (Convention Hall 3, Level 4)
12:00 - 13:00 Lunch (Latest Recipe, Ground Floor)
13:00 – 16:00 Group Forum (Convention Hall 1 & 2, Level 4)
16:00 – 16:30 Closing Address
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
AGENDA9 July (Monday)
08:30 - 20:00 Registration(Le Meridien Chiang Mai,L obby)
Pre-Summit Workshops
09:30 - 17:00
Pre-Summit Workshop A
Using System Platform 2017 to Createthe Supervisory Applications
(Ballroom 2, Level 2)
Pre-Summit Workshop B
Train-The-Trainer Course: Useful Methods & Techniques in Training Customers in Products & Solutions
(Journey, Level 3)
Overview:The purpose of the OMI (Operations Machine Interface) training is to equip you with the required concepts and knowledge on using System Platform 2017 to easily create the Supervisory applications to monitor and control the process.
Audience:Distributors who are keen to learn the new features of OMI application such as layout, screen, auto build, visual build as well as how to use Apps to enhance the visualisation experiences for the end users.
Content: OMI Concept, Screen Profile, Layout Design, Archestra Apps: Navigation App, MapApp, Content Presenter App, Web Brower App, etc., Visual Built, Historical Playback, and Security
Note:• This is an InTouch OMI hands-on workshop.• Please bring your own laptop with System Platform
version 2017 Update 2 installed and remember to activate the license using license manager.
• Please download the training materials here. • For any other enquires you may contact the trainer
Trainer: Wendy Wu
Overview:A motivated and competent trainer can mean the difference between success and failure for your customer training. Knowledge and expertise in a subject are not enough to ensure training is effective. With our Train the Trainer course, you will be exposed to the most up-to-date training methods and techniques, practical exercises and valuable content.
Audience:All distributors who have a requirement to train customers in AVEVA products & solutions. This also forms part of the Certified Training Provider (CTP) requirements.
Objective Setting:Structuring the Session, Preparing the Venue and Yourself, Training Delivery / Presentation Techniques, Participant Behaviour, and Practical Training Sessions and Feedback
Note:• Please bring your own laptop.• All course participants will receive a Train the
Trainer Workbook, and a Certificate upon successful completion of the course.
Trainer: Ted Saoumi
Refreshments and lunch will be provided for Pre-Summit Workshop participants.
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
AGENDADay 1 . 10 July (Tuesday)
07:40 - 08:40 Registration & EXPO(Convention Hall 1 & 2, Level 4)
Plenary Session(Convention Hall 1 & 2, Level 4)
08:40 - 09:00 Opening & WelcomeEdward Fun (Director, Channel Sales APAC) and Karun Suhwani (Director, Global Customer Suppport APAC)
09:00 - 09:45 AVEVA Overview & StrategyEvgeny Fedotov (Executive Vice President, APAC)
09:45 - 10:30 AVEVA Channel OverviewSteven Lewarne (Director, Software Channel Sales Director)
10:30 - 10:50 Refreshment Break
10:50 - 11:35 AVEVA Portfolio StrategyJohn Krajewski III (Director, Product Management)
11:35 - 12:20 AVEVA Digital ExchangeTim Sowell (Director, Portfolio Strategy) and Tarun Krishniah (Digital Customer Experience Engagement Manager)
12:20 - 13:30 Lunch(Latest Recipe, Ground Level)
Breakout Sessions
Business Track A[CHINA]
(Expedition, Level 3)
Business Track B[JAPAN]
(Passage, Level 3)
Business Track C [KOREA]
(Excursion, Level 3)
Business Track D[ANZ, INDIA, SEA]
(Convention Hall 3, Level 4)
13:30 - 14:15
Smart Infrastructure forMonitoring Underground
Utilities Tunnel
In the complex world of smart infrastructure, the
need for systems thinking has never been greater. This session will provide an understanding of the
way components interact, interrelate, and interdepend
to form a complex and unified system at the
heart of any well-designed monitoring and control
system.
Presenter: Bi Peng Hui
Platform as a Service andSoftware as a Service for
Cloud Offering
Understand the value offer along with NTT
Communications for cloud deployment methodology using System Platform as a
PaaS.
Presenter: Masahito Oya
Empowering You with aResponsive Control
Solution
See the features of Operations Management
Interface (OMI) visualisation tools provided by System Platform to help create a
situation awareness process visualisation, to achieve engineering efficiency,
data integrity and effective operations.
Presenter: Jung Woo Kim / Wendy Wu
Monitor & Optimise WaterDistribution Networks in
Real Time
Learn how water network management provides
operators with information about the impact of planned and unplanned events, even before they happen, through real-time network behaviour
forecasting.
Presenter: Geok Kee Tay
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
AGENDA
14:15 -15:00
Engage and Enable Field Workforce with WeChat
Understand how Manufacturing Execution
System and Workflow Management integrates with WeChat, to deliver
near real-time information, notification, alerts and
knowledge to field workers for them to conduct their
daily operation.
Presenter: Eric Liu
Empowering You with aResponsive Control Solution
See the features of Operations Management
Interface (OMI) visualisation tools provided by System Platform to help create a
situation awareness process visualisation, to achieve engineering efficiency,
data integrity and effective operations.
Presenter: Masahito Oya / Geok Kee Tay
Digital Transformation Using Insight Performance
Managed Services
Help customer drive towards digital transformation for
big data analysis, machine efficiency monitoring, and
access information anytime, anywhere through mobile
devices.
Presenter: Jung Woo Kim
Empowering You with aResponsive Control Solution
See the features of Operations Management
Interface (OMI) visualisation tools provided by System Platform to help create a
situation awareness process visualisation, to achieve engineering efficiency,
data integrity and effective operation monitoring and
control.
Presenter: Wendy Wu
15:00 -15:45
Monitor & Optimise WaterDistribution Networks in
Real Time
Learn how water network management provides
operators with information about the impact of planned and unplanned events, even before they happen, through real-time network behaviour
forecasting.
Presenter: Geok Kee Tay
Remote Monitoring& Control with
Operational Awareness
Case study to show how System Platform along with
Operations Management Interface (OMI) helps to
monitor remote operation water gates in Tokyo. Learn how the edge control using
InTouch HMI integrates with System Platform.
Presenter: Masahito Oya
Smart Infrastructure Solutions for Monitoring
Underground Utilities Tunnel
In the complex world of smart infrastructure, the
need for systems thinking has never been greater. This session will provide an understanding of the
way components interact, interrelate, and interdepend
to form a complex and unified system is at the
heart of any well-designed monitoring and control
system.
Presenter: Jung Woo Kim
Platform as a Service andSoftware as a Service for
Cloud Offering
Understand the value offer along with NTT
Communications for cloud deployment methodology
using System Platform as a PaaS.
Presenter: Wendy Wu
15:45 - 16:00 Refreshment Break
16:00 - 16:45
Smart Manufacturing: Driving Operational Excellence Across the Value Chain
Understand the demands of Smart Manufacturing and how AVEVA products can be applied to address these opportunities. This session will work through a number of use cases to illustrate the value.
Presenter: Tim Sowell (Director, Portfolio Strategy) / John Krajewski III (Director, Product Management)
(Convention Hall 1 & 2, Level 4)
16:45 - 17:30
Customer FIRST Support & Training
Customer FIRST Software Maintenance and Support Program is a flexible portfolio of services that helpprotect and extend the value of your AVEVA products and solutions across their entire lifecycle.
Presenter: Deepak Nair / Ted Saoumi / Paul Trapani(Convention Hall 1 & 2, Level 4)
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
AGENDATechnical Track A
(Ballroom 1, Level 2)Technical Track A
(Ballroom 2, Level 2)
13:30 - 14:15
Troubleshooting of MES 2014R3
Troubleshooting strategies and tipsfor MES solutions.
Presenter: Sissy Chen
Alarm Adviser
How to use Alarm Adviser to rationalise your alarm system and identify nuisance alarms.
Presenter: Con Karantziounis
14:15 - 15:00
InTouch Web Client:Updated Features in System Platform 2017 U2
Introduction of the Enhanced InTouch Web Client inSystem Platform 2017 Update 2.
Presenter: Bihua Lin
Citect 2018
Modernising operations and increasing Operator awareness with Citect SCADA 2018.
Presenter: Brad Shaw
15:00 -15:45
Overview of Software Asset Manager and Sentinel
Get an introduction to Software Asset Manager (SAM) and Sentinel and learn their unique capabilities reduce effort and
increase reliability in monitoring and maintaining critical software investments.
Presenter: Anthony Calafate / Deepak Nair
Prometheus Overview
Get an overview and demo on Prometheus- Control Standards and Configuration.
Presenter: Rajinder Singh
15:45 -16:00 Refreshment Break
16:00 - 16:45
Debugging System Platform Scripting
Have you ever thought “I wish I could use Visual Studio to debug Application Server Object scripting”? Learn the
processes that you can follow to help achieve this during your development and testing phases and gain the maximum insight into how your custom scripts are being executed.
Presenter: Spark Hong
Cyber Security
Overview of Industrial Appetite for Destruction: Addressing Emerging Cyber Security Threats Today
Presenter: Alicia Rantos
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
AGENDADay 2 . 11 July (Wednesday)
08:00- 08:30 EXPO(Convention Hall 1 & 2, Level 4)
Plenary Session(Convention Hall 1 & 2, Level 4)
08:30 - 08:45 Welcome & RecapRavi Mishra (Channel Sales, India) and Geunbea Know (Channel Sales, Korea)
08:45 - 09:30 Global Customer Support Overview & StrategyMike Pring (Head of Global Customer Support)
09:30 - 10:15 Monitoring & Control Business in APACGeok Kee Tay (Technical Lead for Monitoring & Control)
10:15 - 10:30 Refreshment Break
10:30 - 11:15 Guest Speaker: Future Vision of Factory Automation Business - Broaden the Possibilities with Imaging & InTouchTsutomu Nakanishi (Assistant Manager ICB Business Planning, Canon Inc.) and Shigeyuki Miyazaki (Canon Inc.)
11:15 - 11:30 Technology Collaboration Signing Ceremony between AVEVA nd Canon Inc.
11:30 - 12:30 Lunch (Latest Recipe, Ground Level)
Breakout Sessions
Business Track A[CHINA]
(Expedition, Level 3)
Business Track B[JAPAN]
(Passage, Level 3)
Business Track C [KOREA]
(Excursion, Level 3)
Business Track D[ANZ, INDIA, SEA]
(Convention Hall 3, Level 4)
12:30 - 13:15
Empowering You with aResponsive Control
Solution
See the features of Operations Management
Interface (OMI) visualisation tools provided by System Platform to help create a
situation awareness process visualisation, to achieve engineering efficiency,
data integrity and effective operation monitoring and
control.
Presenter: Bi Peng Hui
OI Server
The inherent architecture of OI Servers allows
seamless integration of a growing number of
devices, ideal for use in Smart Cities, geographically
distributed industries, as well as integration between currently disparate systems
on a global scale.
Presenter: Masahito Oya
Platform as a Service and Software as a Service for
Cloud Offering
Understand the value offer along with NTT
Communications for cloud deployment methodology using System Platform as a
PaaS.
Presenter: Jung Woo Kim / Geok Kee Tay
Remote Monitoring & Control with Operational
Awareness
Case study to show how System Platform along with
Operations Management Interface (OMI) helps to
monitor remote operation water gates in Tokyo. Learn how the edge control using
InTouch HMI (Machine Edition) integrates with
System Platform.
Presenter: Wendy Wu
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
13:15 - 14:00
Remote Monitoring & Control with Operational
Awareness
Case study to show how System Platform along with
Operations Management Interface (OMI) helps to
monitor remote operation water gates in Tokyo. Learn how the edge control using
InTouch HMI (Machine Edition) integrates with
System Platform.
Presenter: Bi Peng Hui
Using Process Historian for Monitoring & Control
Historian is a high performance process
database capable of storing the huge volumes of data
generated from today’s industrial facilities. It enables
faster and more informed decisions makes, while keeping your team fully informed on operational
performance.
Presenter: Masahito Oya
Remote Monitoring & Control with Operational
Awareness
Case study to show how System Platform along with
Operations Management Interface (OMI) helps to
monitor remote operation water gates in Tokyo. Learn how the edge control using
InTouch HMI (Machine Edition) integrates with
System Platform.
Presenter: Jung Woo Kim
Digital Transformation Using Insight Performance
Managed Services
Help customer drive towards digital transformation for
big data analysis, machine efficiency monitoring, and
access information anytime, anywhere through mobile
devices.
Presenter: Wendy Wu
14:00 - 14:45
SSRS as an Effective MOM/Historian Reporting
Tool
Reporting service is a reporting tool to build
up a MOM/Historian solution using SQL Server
as database. Learn how effective reports look like
and how to make your own effective reports.
Presenter: Eric Liu
Digital Transformation Using Insight Performance
Managed Services
Help customer drive towards digital
transformation for big data analysis, machine
efficiency monitoring, and access information anytime, anywhere through mobile
devices.
Presenter: Masahito Oya
Mobile Workforce Enablement
By equipping field workers with the information
they need to make timely decisions on the spot, operators ca decrease
unscheduled downtime, improve plant productivity,
increase safety and situational awareness,
and improve visibility of regulatory compliance.
Presenter: Jung Woo Kim
An Update on Control Standards and Configuration
Understand how Control Standards and Configuration
powered by Prometheus gives you an extraordinary,
high level programming environment that automates
complex configuration tasks and enables you to
configure all of your control components, regardless of
type or vendor brand.
Presenter: Geok Kee Tay
14:45 - 15:00 Refreshment Break
15:00 - 15:45
Applying Video Analytics for Smart Manufacturing
Understand how SCADA add-on and video expert solution offered by Canon interfaced with System Platform & InTouch for smart manufacturing solutions.
Presenter: Shigeyuki Miyazaki / Geok Kee Tay(Convention Hall 1 & 2, Level 4)
15:45 - 16:30
Customer FIRST Subscription & Adoption Services
Presenter: Deepak Nair / Ted Saoumi / Paul Trapani(Convention Hall 1 & 2, Level 4)
19:00 - 22:00 Gala Dinner & Awards Night(Convention Hall 1& 2, Level 4)
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
Technical Track A(Ballroom 1, Level 2)
Technical Track B(Ballroom 2, Level 2)
12:30 - 13:15
Practical Troubleshooting Tips for Intelligence
Learn practical troubleshooting techniques for the Intelligence that will help you understand what is happening when data just doesn’t appear and how to assess the impact of Historian on your Intelligence based solutions that interact
with Historian.
Presenter: SH Lee
Citect 2018 in Practice
Plan and prepare your upgrade through our recommended steps and tip to realise maximum benefits
Presenter: Brian Savina
13:15 - 14:00
License Troubleshooting
Tips and Tricks to resolve System Platform 2017licensing issues.
Presenter: Bihua Lin / Sissy Chen
Troubleshoot Common Citect Issues
3 core areas: Soft Licenses, Deployment Server and Communication Drivers
Presenter: Dheeraj Pandey
14:00 - 14:45
Essentials of Workflow Management for Industrial Operations
Walkthrough of the building blocks and essentials of Workflow Management in real time industrial scenario.
Presenter: Senthil Ramasamy / Nagendra GRV
Global Customer Support Tools
Overview of new GCS Web, CCE Telephony and Chat
Presenter: Neal Hatton
14:45 - 15:00 Refreshment Break
15:00 - 15:45
Configure & Troubleshoot Workflow Management with System Platform & Industry Solutions
Troubleshooting tips with System Platform and Manufacturing Execution System connectors.
Presenter: Senthil Ramasamy / Nagendra GRV
Feedback Session with R&D and Practice Leads
Lead by: Keynon Basinger/ GCS APAC Managers
19:00 - 22:00 Gala Dinner & Awards Night(Convention Hall 1 & 2, Level 4)
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
Day 3 . 12 July (Thursday)
Plenary Session(Convention Hall 1 & 2, Level 4)
08:30 - 08:45 Welcome & RecapAi Kyonen (Channel Sales, Japan) and Yang Fei (Channel Sales, China)
08:45 - 09:15 Highlights of Marketing to Come Nilu Karavadra (Head of Global Channel Marketing) and Pet Ie Kua (Head of APAC Marketing Lead)
Roundtable(Convention Hall 3, Level 4)
09:15 - 12:00 Roundtable Discussion Lead by Sales, Presales, Global Customer Support, Marketing
12:00 - 13:00 Lunch (Latest Recipe, Ground Level)
Group Forum(Convention Hall 1 & 2, Level 4)
13:00 - 13:45Forum 1 - Sales
Panellist: Evgeny Fedotov, Steven Lewarne, Long Hao, and Mok Wai Tong Facilitator: Edward Fun
13:45 - 14:30Forum 2 - Technical Sales Consultants
Panellist: John Krajewski III, Tim Sowell, and Wendy WuFacilitator: Geok Kee Tay
14:30 - 15:15Forum 3 - Global Customer Support
Panellist: Mike Pring, Paul Trapani, Alex Chia, Beau Frazer, and Dean Murray Facilitator: Karun Sukhwani
15:15 - 16:00Forum 4 - Marketing
Panellist: Nilu Karavadra, Pet Ie Kua, and David TohFacilitator: Denise Wong
16:00 - 16:30 Closing AddressEkasit Veerasarn (Channel Sales, SEA) and Jong-Moon Choi (Channel Sales, Korea)
End of AVEVA APAC Partner Summit 2018
THINK BIGAPAC PARTNER SUMMIT 2018
10 – 12 JULY I CHIANG MAI, THAILAND
CONTACT INFORMATION
AVEVA APAC Partner Summit Organizing Committee
Pet Ie Kua (Head of APAC Marketing ) E: [email protected]: +65 9765 6331
Antonio Thewissen (Marketing Manager, PACIFIC ZONE)E: [email protected]: +61 418 253 771
Denise Wong (Marketing Manager, SEA)E: [email protected]: +65 9180 3464 Sze Hui How (Marketing Specialist) E: [email protected]
Yeon-Kyung Chung (Marketing Manager, KOREA)E: [email protected]: +82 10 9049 7630
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