Company OverviewCompany Overview

Presenter, Job Title

2

Corporate Organization

• Name: Zultys Technologies• Incorporated: October 2001• Headquarters: Silicon Valley (California)• Other Locations: Branch offices in 9 countries

Zultys designs and manufactures communications equipment sold to businesses,

enterprises, military organizations, and governmental organizations

3

Global Presence

• Products are sold and supported worldwide– representation in 115 countries

• Multiple languages supported– voice prompts for voice mail and auto attendants– user selectable languages on client interface

• Major offices in– Sunnyvale California, USA (GMT – 8h)– Nizhniy Novgorod, Russia (GMT + 3h)

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Global Presence

DistributionZultys remote officeZultys branch officeZultys headquarters

5

Headquarters in Sunnyvale

6

Beijing Office

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Founder

• Iain Milnes– born and educated in the UK

• Worked for:– HP (UK and US)– Packet Technologies (acquired by Cisco)– DSC Communications (acquired by

Alcatel)

• Fourth Company– sold Zarak to Spirent plc in Nov 2000

8

People

240 employees worldwide

HW Eng10%

Test Eng8%

Operations13%

Marketing12%

G&A3%

SW Eng38%Sales

16%

9

Product Focus

• Zultys offers significant advantages to customers by making products that are:– highly integrated– based on open standards– productive for administrators and users– painlessly expanded

10

Zultys Products – True Convergence

Cisco3COM

AvayaNortel

Zultysstarted in the middle

Some started with data and added voice

Some started with

voice and added data

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Products from Zultys

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Worldwide Compliance

• Americas– Argentina, Brazil, Canada, Mexico, USA

• Europe– EU, Switzerland, Ukraine, Belarus

• Asia– Bangladesh, China, Hong Kong, India, Japan, Philippines,

Singapore, South Korea

• Middle East– Jordan, UAE

• Oceania– Australia, New Zealand

Safety, EMI, EMC, Telecom

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Connectivity for Entire Enterprise

Main Office

Branch Office

Home Office

PSTN

Internet

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Product Introductions, 2003

27 Jan MX1200 Media Exchange for 25 to 1200 users

24 Mar ZIP 4x4 IP Telephone with 4 Ethernet ports and 4 call appearances

02 Jun ZIP 2 IP Telephone with a single Ethernet port and 2 call appearances

14 Jul MX250 Media Exchange for 5 to 250 users

27 Nov BPS12 –48 V battery to provide quality backup for communications systems

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Product Introductions, 2004 (a)

20 Jan LIPZ 4 IP Soft phone that runs under Linux

23 Feb MXgroup Group option for networking multiple MX250 systems – 32 sites and 8,000 users

22 Mar ZIP 4x5 Phone with 4 Ethernet + 1 analog ports, 4 call appearances, integrated firewall, NAT, VPN

27 Apr MX25 Modular SIP gateway

24 May EPA3 PoE adapter with 3-port switch

28 Jun MXcluster Ability to use multiple MX250s at one location to serve 1000 users

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Product Introductions, 2004 (b)

28 Jun XRS12 Metallic relay switch for automatic switching PSTN circuits in an MXcluster

28 Jun redundancy N:1 redundancy to automatically switch from an active MX250 to a standby MX250

26 Jul advanced ACD

Call centre features: supervisory functions and queues (with announcements)

30 Aug EPS48 Ethernet switch powered by –48 Vdc with PoE on all ports

27 Sep Version 2.2 Fax termination, call accounting, archiving, message notification by email

25 Oct Info Center Access external data base with XML scripts

15 Nov ALG Access ITSPs with ALG function on MX250

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Product Introductions, 2005

24 Jan Mac MXIE

MXIE now runs under Windows, Mac OS X and Linux

21 Mar ZIP 2xN Family of five IP telephones with one or two Ethernet ports and 2 call appearances

18 Apr MX30 Revolutionary PBX based on ITSP model for telephony services

25 July WIP 2 First Wi-Fi phone truly designed for business applications

7 Dec BTC Bluetooth conference phone

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Product Releases

1

10

100

1k

10k

15

250

8000

1200

Jan 03

MX

12

00

MX

25

0

MX

gro

up

MX

clu

ste

r +

MX

gro

up

MX

25

ZIP4x5

Jul 03 Feb 04 Mar 04 Apr 04 Jun 04

Zultys today services 1 to 10,000 users

2

users

MX

clu

ste

r

MX

30

Apr 05

25

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Horizontal Markets

• ITSPs– Unique solution with MX30 and MX250

• Call Centers– complete and very flexible solution

• Multiple Locations– MXgroups is unsurpassed

• Remote Workers– another unique solution with ZIP 4x5

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Vertical Markets

• Government and Military– secure communications– closed areas, authentication

• Finance and Health Care– presence, secure communications, archiving

• Real Estate– mobility; extended AA

• Travel Services– remote agents, multiple locations

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Sales and Support

• Zultys does not sell direct• Two tier model in most parts of the world

– sell through distribution

• Business partners provide level 1 support• Distributors provide level 2 support• Direct support for all partners• All partners must be properly trained

– ZCSS (pre-sales)– ZCSE (technical)

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Engineering and Support

Sunnyvale, USA

Nizhniy Novgorod, Russia

Software engineers 40 46

Hardware engineers 12 0

Test engineers 12 12

Level 3 technical support engineers

5 5

Trainer 1 1

Sales support 3 1

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Engineering in Sunnyvale

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Nizhniy Novgorod

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Testing

• Every night there is a new build of software• 10 full time software test engineers• 14 functional test engineers• Significant automated tests

– 200,000 tests run every night

• Complete release of software takes three months to test

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Test Lab, Global View

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Test bed of 1000 Phones

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Acoustic Test Lab

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Operations

• Prototype runs and preproduction runs manufactured in Sunnyvale

• MX systems and peripherals manufactured in Taiwan

• Phones manufactured in Taiwan and China• Final assembly and test in Sunnyvale

• MX250s at each location– MXgroup allows easy communications

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Network Room in Sunnyvale

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Zultys brings Next Generation Benefits

• Connectivity everywhere– remote workers and branch to branch

• Productivity– instant messaging and presence– computer telephony integration of calls, fax, and voice mail

• Accessibility– SIP gives more choice in devices and applications– open standards makes sourcing products easier– easy deployment and maintenance

• Worldwide sales, service, and support

32

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