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Project Report
ON
“EFFECTIVENESS OF TRAINING ANDDEVELOPMENT MAWANA SUGAR”
Submtte! "or t#e p$rt$% "u%&%me't "or t#e $($r!O"
)$c#e%or o" )u*'e** A!m'*tr$to' "romC#$u!#$r+ C#$r$' S',# U'-er*t+. Meerut
/01/213
Submtte! To4
S5ANTI INSTITUTE OF TEC5NOLOG6 MEERUT
U'!er T#e *uper-*o' o"4 2Submtte! )+42
Mr. RAHUL SHARMA SUMIT 6ADAV(H.O.D, of BBA, Dept ) BBA VI SEM
Ro%% No7889:3;;
DEPARTMENT OF MANAGEMENT
SHANTI INSTITUTE OF TECHNOLOGY MEERUT
)ATC52/01/213
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DECLARATION
I, SUMIT YADAV Student of BBA VI Sem , SIT, Meerut hereby declare that the work
Training and Development is the out come of my own.hardship during summer training period
from 5th une !"1# to 5 th $ug !"1# the work is original Submitted to Project Guide Mr. R!u"
S!rm #.O.D., BBA De$rtme%t , SIT Meerut not mere a copy of any other manuscript. In
past, it was not come out or published by any individual or organi%ation any where for any
purpose. The report submitted by me is authentic in all aspect.
SUMIT YADAV
BBA VI SEM
Ro"" No. &&'()**
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AC+NOLEDGEMENT
It was indeed an opportunity for me to be the part of &$'$($ S)*$+ -&/0
for my summer training, as a partial fulfillment of two2year degree course of
BBA- VI Sem .It was an insightful e3perience where I was given an e3posure in
the field of Sales oordination. It was during this training that I was able to apply
my theoretical knowledge into practical one.It is a great pleasure to e3tend my
heartful thanks to Project Guide Mr. R!u" S!rm #.O.D., BBA De$rtme%t , SIT
Meerut for giving me an opportunity to learn the applicability of 4.+ theories in
the 4.+. D0$+T&0(T . who had played a key role of my coach, guide
counselor throughout my pro6ect work helped me whenever I was in trouble in
my given task. I also pay my thanks to all of them for their whole hearted
corporation irrespective of their busy schedule would like to e3press my special
gratitude to various employees of all department, my friends my seniors who
are always a source of inspiration for me played an important role in making
my summer training a memorable one.
SUMIT YADAV
BBA VI SEM
Ro"" No. &&'()**
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PREACE
Practical and Theory are the two aspects of Management
education The practical training in the domain of management
courses has recei!ed !ital importance "t e#poses to the potential
manager towards the actual wor$ situation and gi!es a student
rich insight into what practically is going on inside the industries%
infect it is the implementation of theory into practices which is the
life force of management
Two months practical training is an o&ligatory re'uirement for the
M(A "t was of great ad!antage to recei!e practical training in
M$($'$ Su,$r at MEER)T *)P+ The management of the
company o,ered an e#cellent learning situation
There ha!e &een considera&le changes in the technology%
operation and structure of the industry due to glo&ali-ation%
mergers% en!ironmental issues and a!aila&le .&er sources% and
new challenges &eing posed &y the changing customer
satisfaction le!els and multiple mar$et re'uirements are forcing
industry to adapt to new solutions
" was assigned special Pro/ect0 1
EECTIVENESS O TRAINING AND DEVELOPMENT MAANA SUGAR
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E/ECUTIVE SUMMARY
Present world is the world of competition There is huge competition in each and
e!ery sector E!ery one wants to &e ahead of their competitors The competiti!e
landscape% rapidly changing technologies% increased comple#ity of products and
ser!ices and more aware and demanding customers are all pushing the
Organi-ation to adopt the customer centric focus This pro/ect was allotted to me
&y the mar$eting department of
"n the present dynamic &usiness en!ironment customer play a !ital role and is of
centric !alue to the Organi-ation 2ence satisfying a customer &y pro!iding
e#cellent ser!ices is of prime importance to the company
First of all a proper outline of the entire sur!ey wor$ was decided li$e research
o&/ecti!es% research approach The main o&/ecti!e of the research was to .nd out
the satisfaction le!el of the customers from products o,ered &y the company in
the mar$et
The ne#t step was decide upon other areas of research design To meet the main
o&/ecti!es of the research programme a proper sample si-e was decide upon%
which represents the entire population and help in getting results 3tructured
'uestionnaire was used as research instrument and personal inter!iew method
was used for data collection in the whole sur!ey Analysis and interpretation were
drawn from the entire data so as to focus on the ma/or pro&lems Analysis and
interpretation were further used to reach the results and .ndings of the sur!ey
and were also helpful in ma$ing the suggestions
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TABLE O CONTENT
I(T+-D)TI-( 9
-&$(: +-;I/0 !7
+-
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INTRODUCTION
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AN INTRODUCTION TO TRAINING AND
DEVELOPMENT
'4$T IS T+$I(I(* $(D D0>0/-&0(T@
Succe001u" c%didte0 $"ced o% t!e jo2 %eed tri%i%3 to $er1orm t!eir dutie0 e11ecti4e"5
or6er0 mu0t 2e tri%ed to o$erte mc!i%e0, reduce 0cr$ %d 4oid ccide%t0
It i0 %ot o%"5 7or6er0 2ut e8ecuti4e0 %d 0u$er4i0or0 7!o %eed tri%i%3 0 7e"" i%
order to e%2"e t!em to c9uire mturit5 o1 t!ou3!t %d ctio% Tri%i%3 %d
de4e"o$me%t co%0titute % o%3oi%3 $roce00 i% %5 or3%i:tio%.
The truth behind these words is after becoming number one level downfall starts in
every thing if one is not competing with time.'hen we are concentrating our mind in the field of
industries or a organi%ation it need to have well trained and e3perienced people to perform the
activities that have to be done, if the current or potential 6ob occupant can meet this reAuirement
training is not important, but every new employee regardless of his previous training, education
and e3perienced needs to be introduced to work environment of his new employment and to be
taught how to perform specific task In another case it is necessary to raise the skill levels and
increase the versality and adaptability of thee employees for their effective performance to all
new and old employees. If no planned programme of training is provided in the organi%ation,
employee manages himself by trial and error or by observing. This training cost much and should
have to be eliminated. In absence of systematic training programme, the training cost would have
=
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been rather higher. The interest of labour and management would be closer if not identical if a
sound training programme is established in the organi%ation.
In organi%ation all types of 6obs reAuires some types of training for their efficient performance to
all new and old employees.Training is the organi%ed procedures by which people learn
knowledge and skill for different purposes.So it is ess7ential part of 4+D in a rapidly changing
society employees training and development is not only a activity that desirable but also an
activity that an organi%ation must commut resources to if it is to maintain a viable knowledge by
workforce.
STAING
Staffing is the function by which managerBs builds an organi%ation through
recruitment, selection and development of an individual to a capable employee. Staffing is an
e3ecuting function which evolves the recruitment, selection, compensating, training, promotion
and retirement of subordinates.Staffing is the whole personnel function of bringing inn and
training the staff maintains favorable conditions of works.
TRAINING
Training is the learning process that involves the acAuisition of skills, concepts, rules
or attitudes that in crease the performance of the employees. $ccording to 0.
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$ccording to D.S.
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(o organi%ation has unlimited resources, so training has to be done on the basis of identified
resources in three phases
PRE TRAINING; -
C"er u%der0t%di%3 o1 t!e 0itutio% t!t c""0 1or more e11ecti4e 2e!4ior
TRAINING; -
Im$"eme%ti%3 t!e e11ecti4e%e00 i% 2e!4ior
POST TRAINING; 2
T!e m%3eme%t !0 to !%d"e $er0o% 7!o i0 more co%1ide%t, $o0t tri%i%3 "ot o1
dju0tme%t i0 %eeded o% 2ot! 0ide0
IMPORTANCE O EMPLOYEES TRAINING
Reductio% i% co0t o1 $roductio%
M8imum uti"i:tio% o1 mteri"0 %d mc!i%e0
Mi%imum $o00i2i"it5 o1 ccide%t
St2i"it5 i% or3%i:tio%
#i3! mor"e im$ro4eme%t i% t!e 9u"it5 %d 9u%tit5 o1 $roductio%
Di11ere%ce 2et7ee% e11icie%t %d i%e11icie%t em$"o5ee0
Mi%imum %eed o1 0u$er4i0io%
#e"$1u" to m%3er0
I%cre0e i% u%der0t%di%3
1!
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DEVELOPMENT
T!e de4e"o$me%t o1 t!e e8ecuti4e0 or m%3er0 !0 2ecome0 o%e o1 t!e mo0t im$ort%t %d
com$"e8 t060 o1 $er0o%%e" m%3eme%t. Treme%dou0
em$!0i0 !0 2ee% 3i4e% to it 0i%ce t!e e%d o1 t!e Seco%d or"d r %d it !0 2ee% %med
0 t!e Accordi%3 to 1"i$$o?, de4e"o$me%t i0 "o%3-term eductio%" cti4it5 o1 i%cre0i%3 t!em%3eri" %d tec!%ic" 06i""0, 6%o7"ed3e, o1 % em$"o5ee 1or doi%3 $rticu"r jo2.
17
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NATURE O DEVELOPMENT
T!e 2rod 1eture0 o1 m%3eme%t de4e"o$me%t re 0 1o""o70E
Eductio%" $roce00E De4e"o$me%t i0 more 6i% o1 eductio% t!% it i0 too
0$eci1ic tri%i%3 i% 06i""0. T!u0, o%"5 t6i%3 cour0e, tte%di%3 "ecture0 %d
co%1ere%ce0, jo2 rottio% 00i3%me%t0 %d t!e "i6e, c%%ot de4e"o$ m%3er. T!e
$roce00 o1 "er%i%3 o% % e8ecuti4e=0 $rt !0 to 2e cce$ted 0 di0ci$"i%e o1
0e"1-eductio%. M%3eme%t de4e"o$me%t im$"ie0 de4e"o$me%t o1 $eo$"e o1 di11ere%t $titude0, t"e%t0, 0$irtio%0, %eed0 %d moti4tio%.
Be!4ior" c!%3e; De4e"o$me%t i0 $"%%ed $roce00 o1 "er%i%3 %d 3ro7t!
de0i3%ed to 2ri%3 2e!4ior" c!%3e i% 6%o7"ed3e %d 2e!4ior o1 t!e
i%di4idu"0 u%der3oi%3 de4e"o$me%t $ro3rm.
Se"1-de4e"o$me%t; managers develop themselves by participating in training courses
organi%ed by the organi%ation. They also make use of actual 6ob e3perience in
learning new behaviors. The organi%ation can merely provide facilities for
development
Co%ti%uo0 Proce00; Development is an ongoing or never ending e3ercise rather than
a Gone shotB affair. It continues throughout an e3ecutiveBs career because there is no
end to
"er%i%3. It i0 "o%3-term $roce00, 0 m%3eri" 06i""0 c%%ot 2e de4e"o$ed
o4er%i3!t.
1#
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IMPORTANCE O TRAINING AND DEVELOPMENT
)+-S0 -; T+$I(I(* $(D D0>0/-&0(T
Re0o%0 1or em$!0i:i%3 t!e 3ro7t! %d de4e"o$me%t o1 $er0o%" i%c"ude
1. reating a pool of readily available and adeAuate replacements for personnel who may leave
or move up in the organi%ation.
!. 0nhancing the companyBs ability to adopt and use advances in technology because of a
sufficiently knowledgeable.
7.
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TRAINING NEEDS
The task of the training director is to determine training needs. It is the starting points of all
the training. There is more critical task in the training process.
$H2 The Trainees2 Is the training relevant to their 6ob@
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The following formula is suggested to indicate the specific training needsE
Tri%i%3 %eed0 @ o2 re9uireme%t @ em$"o5ee0 $re0e%t jo20 06i""0.
This indicates that there is need for careful 6ob analysis and 6ob specification and a
careful analysis of an organi%ation may be conducted periodically with the active support of the
management. Training is a practical necessity which result in the reduction of absenteeism,
labour turnover, learning times supervisory burden, overtime costs, machine maintenanceH costs,
*rievances, etc. some methods of determining training needs are through 6ob analysis, test,
morale and attitude survey, personnel audit analysis etc.
Thus need for training development programme may be summari%ed under the following
points.
IH To increase productivity
IIH To increase Auality
IIIH To help company fulfill its future personnel needs.
I>H To improve organi%ation climate.
>H To improve health and safety.
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!5 0!ou"d tri%i%3 2e im$rted to em$"o5ee
&odern organi%ations arrange for the training of their human resources to achieve the following benefitsE
i Juick learning2 Training helps to reduce the learning time to reach the acceptable
level of performance. The employees need not learn by observing other and waste
time if the formal training program e3ists in the organi%ation.
ii 4igher productivity2 Training increases the skills of the new employee in the
performance of a particular 6ob. It helps them to increase their level of performance
on their present 6ob assignments and prepares them for future assignments.
iii Standardi%ation of procedures2 'ith the help of the training the best available
methods of performing the work can be standardi%ed and taught to all employees.
i4 /ess supervision2 If the employees are given adeAuate training, the need of
supervision will be lessened. Training does not eliminate the need for supervision, but
it reduces the need for detailed and constant supervision. $ well2trained employee is
self2reliant in his work because he knows that what to do how to do and where to
do, or why to do.
1?
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4 Eco%omic" o$ertio%- Tri%ed $er0o%%e" 7i"" 2e 2"e to m6e 2etter %d
eco%omic" u0e o1 mteri"0 %d e9ui$me%t. 0t3e 7i"" "0o 2e "o7. I%
4i dditio%, t!e tri%ed em$"o5ee0 7i"" 6ee$ t!e rte o1 ccide%t0 %d dm3e tomc!i%er5 %d e9ui$me%t to t!e mi%imum.
4ii #i3!er mor"e2 The morale of employees is increased if they are given proper
training. $ good training program will mould employeesB attitudes towards
organi%ational activities and generate better cooperation and greater loyalty.
4iii Pre$rtio%0 o1 t!e 1uture m%3er- when totally new skills are reAuired by an
organi%ation, it has to face great difficulties in the selection process. It is better to
select and train from within the organi%ation rather than seek skilled employees from
the outside sources
i8 Better m%3eme%t- a manager can make use of training to manage in a better way.
To him, training the employees can assist improve his planning, organi%ing, directing,
controlling and commanded or forecasting. ;or instance, maintaining higher
standards of Auality, building a satisfactory organi%ation structure, delegating
authority and stimulating employees are all assisted by effective training.
1=
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NATURE O TRAINING AND DEVELOPMENT
I% 0im$"e term0 tri%i%3 %d de4e"o$me%t re1er to im$rti%3 o1 0$eci1ic 06i"" 2i"itie0 %d
6%o7"ed3e to % em$"o5ee 1orm" de1i%itio% o1 tri%i%3 %d de4e"o$me%t i0
> It i0 %5 ttem$t to im$ro4e curre%t or 1uture em$"o5ee $er1orm%ce 25
i%cre0i%3 % em$"o5ee=0 2i"it5 to $er1orm t!rou3! "er%i%3, u0u""5 25 c!%3i%3 t!e
em$"o5ee0 ttitude or i%cre0i%3 !i0 or !er 06i""0 %d 6%o7"ed3e T!e %eed 1or tri%i%3 %d
de4e"o$me%t i0 determi%ed 25 em$"o5ee=0 $er1orm%ce de1icie%c5 7!ic! i0 com$uted 0
u%der;
TRAINING AND DEVELOPMENT NEED; -
St%drd $er1orm%ce
Actu" $er1orm%ce
$ccording to 0dward
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EDUCATION TRAINING AND DEVELOPMENT; DIERENCE
T!e $roce00e0 o1 tri%i%3 %d de4e"o$me%t re o1te% co%1u0ed Tri%i%3 me%0 "er%i%3 o1
20ic 06i""0 %d 6%o7"ed3e %ece00r5 1or $rticu"r jo2 or 3rou$ o1 jo20 But
de4e"o$me%t o% t!e ot!er !%d me%0 3ro7t! o1 t!e i%di4idu" i% "" re0$ect0 #o7e4er
eductio% i0 1r 2roder term i% com$ri0o% to t!e 2o4e t7o It0 $ur$o0e i0 to de4e"o$ t!e
i%di4idu"0 It i0 co%cer%ed 7it! i%cre0i%3 t!e 3e%er" 6%o7"ed3e %d u%der0t%di%3 o1 t!ee%4iro%me%t 0 7!o"e Eductio% i0 more 1orm"i:ed t!e% de4e"o$me%t %d i0 i% 3e%er"
im$rted i% 0c!oo"0 %d co""e3e0 T!e di0ti%ctio% 2et7ee% t!e t!ree c% 2e mde 0 u%der;
TRAINING VERSUS DEVELOPMENT
Accordi%3 to D"e Yoder? t!e u0e o1 term0 tri%i%3 %d de4e"o$me%t i% tod5=0
em$"o5me%t 0etti%3 i0 1r more $$ro$rite t!% tri%i%3 "o%e 0i%ce !um% re0ource0 c%
e8!i2it t!eir 1u"" $ote%ti" o%"5 7!e% t!e "er%i%3 $roce00 3oe0 1r 2e5o%d t!e 0im$"e
routi%e?
!1
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TRAINING DEVELOPMENT
Tri%i%3 me%0 "er%i%3 06i""0 %d
6%o7"ed3e 1or doi%3 $rticu"r jo2 It
i%cre0e0 t!e jo2 06i""0
De4e"o$me%t me%0 t!e 3ro7t! o1 %
em$"o5ee i% "" re0$ect0 It 0!$e0
ttitude0
T!e term tri%i%3 i0 3e%er""5 u0ed to
i%dicte im$rti%3 0$eci1ic 06i""0 mo%3
o$erti4e 7or6er0 %d em$"o5ee0
T!e term de4e"o$me%t i0 00ocited 7it!
t!e o4er"" 3ro7t! o1 t!e e8ecuti4e0
Tri%i%3 i0 co%cer%ed 7it! mi%ti%i%3
%d im$ro4i%3 t!e curre%t jo2
$er1orm%ce T!u0 it !0 0!ort term
$er0$ecti4e
E8ecuti4e de4e"o$me%t 0ee60 to de4e"o$
com$ete%ce %d 06i""0 1or 1uture
$er1orm%ce T!u0 it !0 "o%3 term
$er0$ecti4e
Tri%i%3 i0 jo2 ce%tered i% %ture De4e"o$me%t i0 creer ce%tered i% %ture
T!e ro"e o1 tri%er or 0u$er4i0or i0 4er5
im$ort%t i% tri%i%3
A"" de4e"o$me%t i0
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Accordi%3 to Cr%e3ie >Tri%i%3 re1er0 to t!e $roce00 o1 im$rti%3 0$eci1ic 06i""0 Eductio%
o% t!e ot!er !%d i0 co%1i%ed to t!eoretic" "er%i%3 i% c"00 room0?
TRAINING EDUCATION
A$$"ictio% orie%ted T!eoretic" orie%ttio%
o2 e8$erie%ce C"00room "er%i%3
S$eci1ic t06 Ge%er" co%ce$t0
Nrro7 $er0$ecti4e Brod $er0$ecti4e
To co%c"ude, i% order to 2ri%3 2out di0ti%ctio%, mo%30t tri%i%3 de4e"o$me%t %d
eductio% i% 0!r$ 1ocu0 it c% 2e 0id t!t tri%i%3 i0 o11ered to o$erti4e0, 7!ere0
de4e"o$me%t $ro3rm0 re me%t 1or em$"o5ee0 i% !i3!er $o0itio% Eductio% !o7e4er i0
commo% to "" em$"o5ee0 t!eir 3rde %ot 7it!0t%di%3
!7
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COMPANY
PROILE
!#
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Tit!i
Coor"i#te$% (find coordinates)
Cotr'
India Stte Uttar Pradesh
Di$trit($) MAWANA
Nere$t it' MAWANA
r*i+e#tr' o#$tit&e#' MAWANA
A$$e+*' o#$tit&e#' Baghra
Ti+e -o#e IST (UTC+5:3)
Co"e$!sho"#
$ Pincode $ %5&3&
!5
http://en.wikipedia.org/wiki/Geographic_coordinate_systemhttp://maps.google.co.in/maps?safe=off&q=%22Titawi%22+%22Uttar+Pradesh%22http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/wiki/Districts_of_Indiahttp://en.wikipedia.org/wiki/Muzaffarnagar_districthttp://en.wikipedia.org/wiki/Muzaffarnagarhttp://en.wikipedia.org/wiki/14th_Lok_Sabhahttp://en.wikipedia.org/wiki/Muzaffarnagar_(Lok_Sabha_constituency)http://en.wikipedia.org/wiki/Vidhan_Sabhahttp://en.wikipedia.org/wiki/Time_zonehttp://en.wikipedia.org/wiki/Indian_Standard_Timehttp://en.wikipedia.org/wiki/UTC%2B5:30http://en.wikipedia.org/wiki/Postal_Index_Numberhttp://maps.google.co.in/maps?safe=off&q=%22Titawi%22+%22Uttar+Pradesh%22http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/wiki/Districts_of_Indiahttp://en.wikipedia.org/wiki/Muzaffarnagar_districthttp://en.wikipedia.org/wiki/Muzaffarnagarhttp://en.wikipedia.org/wiki/14th_Lok_Sabhahttp://en.wikipedia.org/wiki/Muzaffarnagar_(Lok_Sabha_constituency)http://en.wikipedia.org/wiki/Vidhan_Sabhahttp://en.wikipedia.org/wiki/Time_zonehttp://en.wikipedia.org/wiki/Indian_Standard_Timehttp://en.wikipedia.org/wiki/UTC%2B5:30http://en.wikipedia.org/wiki/Postal_Index_Numberhttp://en.wikipedia.org/wiki/Geographic_coordinate_system
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Tit7i is a village in &$'$($ within the &$'$($ district of )ttar radesh, India.
$s of !""8, it had a population of appro3imately ?,""" within 1,""" households. It is some 15
km from the district headAuarters.
The history of Titawi traces back some 7"" years when a farmer named /atha established his hut
on the bank of the river 4indon. &any of the families that now live in Titawi bear the surname of
/atiyan. &a6ority of the peoples belongs to at community. &ost of the families are based on
agriculture and living a happy and satisfactory life with peace and harmony. all the ma6or
facilities like schools, medical and a small market from where peoples can by items for daily
needs. so many religious and cultural programs are being organised by various groups. eople
like to work in groups. They do not want to loose their moral values, despite the bloom of
modern culture.
Titawi is developing as an industrial village. &ost notable is the Titawi sugar mill.L1M Titawi
provides a bus terminal for nearby villages. ;ormer ra6ya sabha & &r.+anvir Singh also
belongs to this village.
SI0/ /td, a diversified company with interests predominantly in chemicals and sugar, has
announced the sale of its 5,""" tcd Titawi sugar comple3 to Sir Shadi /al 0nterprises /td.
The transaction, sub6ect to the approval of shareholders and institutions, will be completed in
&ay, at the end of the current sugar season.
The consideration for the transaction is +s 58.5" crore plus the market value of working capital.
Siel /td would continue to operate its sugar business at &awana, according to the company
!8
http://en.wikipedia.org/wiki/Muzaffarnagarhttp://en.wikipedia.org/wiki/Muzaffarnagar_districthttp://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Jat_peoplehttp://en.wikipedia.org/wiki/Sugar_refineryhttp://en.wikipedia.org/wiki/Titawi#cite_note-0http://en.wikipedia.org/wiki/Titawi#cite_note-0http://en.wikipedia.org/wiki/Muzaffarnagarhttp://en.wikipedia.org/wiki/Muzaffarnagar_districthttp://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Jat_peoplehttp://en.wikipedia.org/wiki/Sugar_refineryhttp://en.wikipedia.org/wiki/Titawi#cite_note-0
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;ig21.1H
&r Siddharth Shriram, resident 0- of Siel, saidE NNThe decision to sell one of our operating
unit has indeed been a tough one. It has been driven by the urgent need to bring our debt down.OO
NN'e are actively working with the banks and financial institutions to restructure our balance
sheet and to prevent our company from becoming yet another non2performing asset in their
books,OO he said. /a%ard India brokered this deal on behalf of Siel.
!9
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M7% Su3r0 Limited
BAGASSE BASED CO-GENERATION
PROECT AT TITAI SUGAR
COMPLE/
M7% Su3r0 Limited
S*S India vt. /td., an affiliate of S*S )nited Pingdom /td. has made a validation of the D&
pro6ect activityC
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19H and the Pyoto rotocol $rticle 1!H and subseAuent guidance from the D& 03ecutive
alidation +eport -pinion, was
conducted using internal procedures )P..1! issue ! dated "1Q"9Q!""5H.
The first output of the validation process is a list of orrective $ctions +eAuests and (ew
Information +eAuests $+ and (I+H, presented in $nne3 ! of this document. Taking into
account this output, the pro6ect proponent revised its pro6ect design document.In summary, it is
S*SBs opinion that the proposed D& pro6ect activity correctly applies the baseline and
monitoring methodology as mentioned in approved methodology adopted for the proposed
pro6ect activity and meets the relevant )(; reAuirements for the D& and the relevant
host country criteria.
Su2ject.;
D& validation I%de8i%3 term0
'ork carried out by
&r. Shivananda Shetty 2 Team /eader
&r. San6eev Pumar 2 $ssessor
&r. anka6 &ohan 2 /ocal $ssessor
!=
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Tec!%ic" re4ie7
&s. R Irma /ubrecht (o distribution without permission from the lient or responsible
organisational unit $uthori%ed signatory &. van der /inden /imited distribution
Date of final decisionE (umber of pagesE1!th December !""8 15 )nrestricted distribution
D&.>al"85! +egistered in 0ngland (o. 11=7=?5 +ossmore
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design document, the pro6ectBs baseline study and monitoring plan and other relevant documents.
The information in these documents is reviewed against Pyoto rotocol reAuirements, )(;
rules and associated interpretations. S*S has employed a risk2based approach in the validation,
focusing on the identification of significant risks for pro6ect implementation and the generation
of 0+s. The validation is not meant to provide any consulting towards the lient.
G#G Project De0cri$tio%
The proposed D& pro6ect activity is bagasse based power generation pro6ect for captive use in
sugar manufacturing unitF located at Titawi, )ttar radesh state in India. The starting date of
pro6ect activity was "82"!2!""8 and the pro6ect is still in commissioning stage.
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E%4iro%me%t" Soci" Im$ct0;
$ccording to /ocal assessor, there is no negative environmental and social impact reported or
seen from pro6ect activity during the site visit or during the local stakeholder consultation carried
out as a D&.
T!e %me0 %d ro"e0 o1 t!e 4"idtio% tem mem2er0
Nme Su$$"ier Ro"e
Shivananda Shetty S*S India Team /eader Q /ead $uditor
San6eev Pumar S*S India $ssessor
anka6 &ohan S*S India /ocal $ssessor
Irma /ubrecht S*S the (etherlands Technical reviewer D&.
Met!odo"o35
Re4ie7 o1 CDM-PDD %d dditio%" docume%ttio%
The validation is performed primarily as a document review of the publicly available pro6ect
documents.The assessment is performed by trained assessors using a validation protocol.$ site
7!
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visit is usually reAuired to verify assumptions in the baseline. $dditional information can be
reAuired to complete the validation, which may be obtained from public sources or through
telephone and face2to2face interviews with key stakeholders including the pro6ect developers
and *overnment and (*- representatives in the host countryH. These may be undertaken by the
local S*S affiliate. The results of this local assessment are summari%ed in $nne3 1 to this
report.O20er4tio%0 may be raised which are for the benefit of future pro6ects and future
verification or validation actors. These have no impact upon the completion of the validation or
verification activity. orrective $ction +eAuests and (ew Information +eAuests are raised in the
draft validation protocol and detailed in a separate form $nne3 7H. In this form, the ro6ect
Developer is given the opportunity to Cclose outstanding $+s and respond to (I+s and
-bservations.
I%ter%" 9u"it5 co%tro"
;ollowing the completion of the assessment process and a recommendation by the $ssessment
team,all documentation will be forwarded to a Technical +eviewer. The task of the Technical
+eviewer is to check that all procedures have been followed and all conclusions are 6ustified.
The Technical +eviewer will either accept or re6ect the recommendation made by the assessment
team.
77
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Determi%tio% i%di%30
Prtici$tio% re9uireme%t0
The host arty for this pro6ect is India. India has ratified the Pyoto protocol on !8 $ugust !""!.
Initially,no /etter of $pproval was provided and a $+1 was raised. $ /etter of $pproval
dated !#th (ovember !""8 with reference ;.(o.#Q19Q!""82 issued by the Indian D($ was
provided subseAuently.The approval of the pro6ect was also verified from the original letter and
same was scanned andprovided to the validator. This was accepted and hence $+1 was closed
out.(o $nne3 1 arty has been identified in the DD and therefore no further G/etter of
$pprovalB from a $nne3 I party was obtained. $s registration of a D& pro6ect activity can take
place without an $nne3 1 arty being involved at the stage of registration, this is not a
mandatory reAuirement at this stage.
A$$"ictio% o1 B0e"i%e met!odo"o35 %d c"cu"tio% o1 emi00io% 1ctor0
The pro6ect has applied the $pproved consolidated methodology for grid connected 0lectricity
*eneration from biomass residues $&"""8 version 7 dated 1=th &ay !""8. The baseline of
7#
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pro6ect activity is that the pro6ect proponent would have continued to generate in its e3isting
cogeneration plant of ! 3 !.5&' and ! 3 7 &' with no power e3port to the grid. The heat
generation would have been by burning bagasse into e3isting boilers.$ $+7 was raised to
clarify about the baseline emissions mentioned in the DD. The pro6ect proponent rephrased the
DD and mentioned about the baseline emissions clearly. The proofs for the same were also
submitted and they were desk reviewed by the assessor and found to be -P. 4ence,$+7 was
closed out.The pro6ect is replacing eAuivalent amount of electricity from northern regional grid.
The baseline was calculated based on regional grid and the baseline emissions were not
calculated as per the approved methodology so $+# was raised. The pro6ect proponent replied
by modifying the e3cel sheet and it was verified by the assessor. This was cross checked with the
database of the values used and also values arrived by using the formulas. This was found to be
-P hence $+# was closed out.The emission factor for the northern grid was mentioned as
".=7# in the DD which was thought to be on higher side by the validator so $+5 was raised.
The pro6ect proponent replied by saying that the emission factor was calculated based on dataBs
for years !""!2"7, !""72"#, !""#2"5 and since the data for !""52"8 is now available so this has
been modified and proofs are also provided for the same.This was accepted and the proofs were
verified by the hard copy of the data and found to be -P and the emission factor reduced to
".?=8. This has resulted in reduction of emissions from !!,??? t-! eA per annum to !1,9"#
t-! eA per annum. This was accepted and hence $+5 was closed out.$+8 was raised to
know about the non2consideration of pro6ect emissions in the pro6ect activity. The pro6ect
proponent replied by providing the letter from supplier which states that the boiler is not suitable
for firing any fossil fuel. The letter was verified with the original copy of the letter. The same
75
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was also verified during site visit by the local assessor. The local assessor also obtained the
letter that the technology will not be changed during the entire crediting period of the pro6ect.
This was accepted and hence $+8 was closed out. $ $+9 was raised for non2consideration
of leakage. The pro6ect proponent replied by telling that the pro6ect activity will use the bagasse
available from its own manufacturing facility. There will not be any transportation of bagasse
from outside and above all it will also save 8."K of bagasse from its own generation even after
using it in the pro6ect activity. The supporting document was also provided which was reviewed
by local assessor and found to be in order and this was accepted. 4ence $+9 was closed out.
The emission reductions have been determined in accordance with the methodology described
and there is no pro6ect emission related to usage of fossil fuel in power plant. The emission
reductions are calculated as per methodology.
Project de0i3%
The ro6ect Design Document DDH was designed as per version ! of guidelines laid for
preparing DD of large scale D& pro6ect activity hence the format of the present DD was
checked against it.The pro6ect was listed for comments on the )(; website from
1=Q"?Q!""8 till 19Q"=Q!""8. (o comment was received during the subseAuent period of web
hosting.$+! was raised to get the clarification on the pro6ect boundary which was not clearly
described in the DD. The pro6ect proponent replied by clearly describing the pro6ect boundary
and the same was also checked during the site visit. The pro6ect is under construction stage so
this can also be verified during verification stage. This was accepted and hence $+! was
closed out.The DD was not mentioning the pro6ect starting date, and $+78 was raised for the
same. The pro6ect proponent provided the document for starting date of the pro6ect activity and
78
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the DD has been rephrased so $+78 was closed out.The starting date of the crediting period
will be considered as the date of registration, but the date mentioned in the DD was not realistic
so (I+79 was raised. The pro6ect proponent replied by changing the start date of crediting
period. The DD was rephrased. This was accepted and hence (I+79 was closed out.. (I+7#
was raised to know that the technology will not be changed during the entire crediting period.The
pro6ect proponent replied by providing the documentary evidence for the same and was verified
with original copy of letter. 'hich was accepted and 4ence (I+7# was closed out.(I+75 was
raised to know that if initial training was provided or not. The pro6ect proponent clarified that
training regarding operation of DS has been provided to the employees but they did not reAuire
training for operating boilers and turbines as they are e3perienced and Aualified personals. This
was accepted and hence (I+75 was closed out.
E%4iro%me%t" Im$ct0
The pro6ect proponent has obtained the consent to establish from the )ttar2radesh pollution
control board and as the pro6ect is still in commissioning stage so consent to operate will be
taken care at verification stage.$ $+!9 was raised to get the clarity on the environmental
impacts described in the DD. The pro6ect proponent replied by revising the DD and describing
the impacts more clearly. This was accepted and hence $+!9 was closed out.0I$ is not
reAuired as per law. (I+!? was raised for the documentary proof for the same. The pro6ect
proponent replied by providing the documentary proof for the same this was accepted and
verified from the website. 4ence (I+!? was closed out.The measures mentioned in the DD for
$ir, and noise pollution was not clearly described in DD so $+!= was raised. The pro6ect
79
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proponent replied by describing the measures more clearly in the revised DD. The pro6ect
proponent mentioned that 0ar plugs and ear muffs will be provided to control ha%ards due to
noise pollution and 0lectrostatic recipitator 0SH will be installed to reduce S& in flue gases.
This was accepted and $+!= was closed out.
Loc" 0t6e!o"der comme%t0
There was no information available on list of stakeholders consulted and media used to invite
comments. (I+7",and (I+71 were raised seeking clarification on the issue. +esponding to this
client informed that the representatives of the village community were contacted on one to one
basis and through invitation letters. This was verified by the local assessor through meetings with
some representatives during site visit. (o adverse comment was received. This was also verified
by &-& provided to the validator. (- from )< was provided by the client. DD was
rephrased and hence (I+ 7" and (I+71 were closed out. $ $+7! was raised to clarify the
summary of comments received during local stake holder consultation meeting. The pro6ect
proponent provided the document which was reviewed and found to be -P and DD was
rephrased so $+7! was closed out.$+77 was raised to know how comments were accounted
for. The pro6ect proponent replied by providing the document of stake holder consultation which
was reviewed and found to be in order so $+77 was closed out.Stakeholder consultation
process is not reAuired by regulationsQlaws in the host country. The client obtained Consent to
establish and operate from State ollution ontrol
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development in India anne3#H. These documents were desk reviewed and found to be -P.
Li0t o1 $er0o%0 i%ter4ie7ed
Dte Nme Po0itio% S!ort de0cri$tio% o1 0u2ject Di0cu00ed
"?2"=2!""8 &r. :ogesh &alik $stt. *eneral &anager ro6ect proponents view on pro6ect
activity and D& funds. Technical description of pro6ect activity and baseline and data
monitoring for pro6ect activity
"?2"=2!""8 &r. Dhoom Singh ;armer /ocal stakeholder consultation
"?2"=2!""8 &r. 4arpal Singh ;armer /ocal stakeholder consultation
"?2"=2!""8 &r. Sukhpal Singh ;armer /ocal stakeholder consultation
FSco$e o1 Su$$"5
A. #ori:o%t" Rect%3u"r So"id0 Li9uid Se$rtor ;
T!e R6e t5$e rect%3u"r c"ri1ier !0 mi%imum rete%tio% time re9uired 1or
m8imum 0ett"i%3 rte 7it! "mi%r 1"o7 o1 "i9uid. T!e di0c!r3e o1 u%der1"o7 %d
0cum t6e $"ce t o$$o0ite e%d0 7it! t!e !e"$ o1 R6e Crrier %d 06immer.
B. Vertic" C"ri1ier ;
T!e 0cum %d 0u$er%t%t "i9uid o2ti%ed 1rom t!e !ori:o%t" 0e$rtor i0 1urt!er c"ri1ied i%
4ertic" c"ri1ier 7it! %o mo4i%3 rotti%3 $rt0. T!e c"er "i9uid i0 dr7% t!rou3! te"e0co$ic 4"4e
%d rec5c"ed to 7et 0cru22er. T!e 0ett"ed $rtic"e0 re di0c!r3ed to t!e r6e Crrier o1 t!e
!ori:o%t" 0e$rtor.
7=
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M!# S&r$ Li+ite"
U%it0 Bu0i%e00e0
M!# S&r /or0$, M!# (Uttr r"e$1)
Ma"ana S'gar Wors (MSW) is ocated at Ma"ana* istrict Meer't*
Uttar Pradesh on Meer't,-astina.'r /oad0 It is a1o't %5 2s a"a fro2
Meer't0 The ca.acit of this Unit is &* TC0 MSW is an IS4 &:% co2.an0
Tit!i S&r Co+p*e2, Tit!i (Uttr r"e$1)
Tita"i S'gar Co2.e6 is ocated at Tita"i* istrict MAWANA* Uttar Pradesh on
MAWANA 7 Sha2i /oad0 It is a1o't &5 2s fro2 MAWANA0 The ca.acit of
this Unit is 5 TC "ith o'1e S'.hitation (S) .rocess0
#"
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oi%t Ve%ture Com$%ie0 i% I%di ;
Ho#" Sie* o!er ro"&t$ Lt".
This is a 8oint 9ent're "ith -onda Motor Co2.an* a.an for the
2an'fact're of Porta1e ;enerating Sets* Water P'2.s and other
Po"er Prod'cts0 The co2.an is a 2aret eader in India and has
significant e6.ort 1'siness0 The 2an'fact'ring 'nit is ocated at /'dra.'r and ;reater
Noida (Uttar Pradesh)0
Ho#" Sie* Cr$ I#"i Li+ite"
This is a 8oint 9ent're "ith -onda Motor Co2.an* a.an for the
2an'fact're of cars in India0 The co2.an has a significant
2aret share in .re2i'2 car seg2ent in India0 The 2an'fact'ring 'nit is ocated at
;reater Noida (Uttar Pradesh)0
#1
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Di0i# S1rir+ Air3o#"itio#i# ri4te Li+ite"
This is a 8oint 9ent're "ith aiin Ind'stries oata ? -dera1ad for @ectric ans and 'e
In8ection @'i.2ent (This is to 1e short s.'n off into a se.arate co2.an)0 The
co2.an is the 2a8or s'..ier of Usha Internationa
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of P'n8a1 to set '. a 2odern Ind'stria @state0
S$eci" Ac!ie4eme%t
Su3r I%du0tr5 ;
'e have successfully designed,
developed fabricated and supplied 'et
Scrubber $sh 4andling System, for 95
Tons capacity
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p4, ondenser ontrol and uice 4eater
Q 0vaporator, ontrol etc.
.
Aero0$ce I%du0tr5 ;
$part from sugar industry, we have
diversified in the field of design and
manufacture of Test +ig for $erospace
System and $lternate 0nergy pro6ects over
the last several years. During the course of
our association &Qs. 4industan $eronautics
/td., /ucknow Division have entrusted our
company with their important design Q
development as well as production pro6ects
in both these field. In the respect design and
e3ecution of four Test +igs for the ADEC
S50tem -ne 4ydraulic and three ;uelH,
-ne fuel test rig for production of reheat
control unit 'estern origin H and
##
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installation of one of the biggest AAR P"%t
achievement.
e !4e 0ucce001u""5 com$"eted t!e 1o""o7i%3 o1 t!e H
SUGAR PROECTS
M0 DSM Su3r Br2%6i, U%it
Ru:3o%. FA D!m$ur Su3r Mi""0 Ltd.
U%it
J &)KK TCD Gree% 1ie"d Project.
M0 M7% Su3r or60, M7%,
Meerut - U%it FA Di4i0io% o1 S!rirm
I%du0tri" E%ter$ri0e0 Ltd. Ne7 De"!i
J &)KK TCD Gree% 1ie"d Project.
&M0 Sim2!o"i Su3r Mi""0 Ltd., Sim2!o"i
G!:i2d.J
E8$%0io% Project o1 Boi"i%3 #ou0e
to KKKK TCD.
*M0 Sim2!o"i Su3r Mi""0 Ltd., C!i"7ri,
B!ric!.J )KK TCD Gree% 1ie"d $roject.
)
M0 G!3!r Su3r Limited, Aj2$ur,
L6!em$ur-+!eri. FA DCM S!rirm
Co%0o"idted Ltd., U%it
J &KKK TCD Gree% 1ie"d $roject.
( M0 +m"$ur Su3r I%du0trie0 Limited, J &) TCD e8$%d2"e to )KKK TCD
#5
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+m"$ur, Di0tt. Sit$ur, U.P. F1ormer"5
M3% A3ro I%du0trie0 Ltd.Gree% 1ie"d $roject.
M0 M7% Su3r or60, M7%,
Di0tt. Meerut. FA Di4i0io% o1 S!rirm
I%du0tri" E%ter$ri0e0 Ltd. Ne7 De"!i
J
()KK TCD co%4erti%3 t!e $roce00
1rom Cr2o%tio% to Su"$!ittio%
Re1i%ed Su3r.
M0 G7"ior Su3r Com$%5 Limited,
D2r, Di0tt. G7"ior.
J
Co%4er0io% o1 $roce00 toSu"$!ittio% 7it! $!0e 7i0e
i%cre0e i% C$cit5 %d dditio% o1
$roce00 to $roduce 3ood 9u"it50u3r.
'M0 Guru Te3 B!dur Su3r0 Limited,Vi""3e H R%d!7, Te!. H D05u, Di0tt.
#o0!ir$ur FPu%j2.
JE8$%0io% o1 1rom &KKK to *)KK
TCD (KKK TCD.
K
M0 N%3"m" Su3r Limited, N%3"m",
Meerut. FA Su20idir5 o1 M7% Su3r
Limited.
J &KKK TCD Gree% 1ie"d $roject.
M0 D7ri6e0! Su3r I%du0trie0 Limited,D7ri6e0! Purm, B!dr$ur, Te!0i" H
D!m$ur, Di0tt. Bij%or.
J))KK TCD Proce00 E9ui$me%t, B0ic
Deti"ed E%3i%eeri%3.
M0 N%3"m" Su3r Limited, N%3"m",
Meerut. FA Su20idir5 o1 M7%
Su3r Limited, Ne7 De"!i. J
E8$%0io% 1rom &KKK TCD to (KKK
TCD 7it! Re1i%er5 o1 (KK To%
Re1i%ed Su3r out$ut.
&M0 M7% Su3r or60, U%it-,M7%, Meerut, U.P. FA Su20idir5 o1
M7% Su3r Limited, Ne7 De"!i
JE8$%0io% o1 1rom &)KK to ))KK
TCD.
#8
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*
M0 Tit7i Su3r Com$"e8, Tit7i, Meerut,
U.P. FA Su20idir5 o1 M7% Su3r
Limited, Ne7 De"!i.
J
Additio% o1 Ne7 Mi""i%3 T%dem
o1 &)KK TCD to $roduce R7
Re1i%ed Su3r.
)M0. R% Su3r0 Limited, Be"7r Di0tt.
Mord2d, U.P. J)KKK TCD Gree% 1ie"d Project
e8$%d2"e to KKKK TCD.
(M0. P M I%1r0tructure0 P4t. Ltd.,
Pt%, Bi!r.J
Deti"ed Project Re$ort FDPR 1or
&)KK TCD.Su3r P"%t e8$%d2"e
to )KKK TCD 7it! Co-Ge%ertio%
%d Di0ti""er5.
MINI SUGAR PROECTS
M0. Ntrj +!%d0ri I%du0trie0,C!i6!"i, V"0d.
M0. "rm +!%d0ri or60, T%6", C!i6!"i, N40ri.
& M0. S!ree Vru%d4% +!%d0ri Ud!5o3,V5r, Surt,
*M0. S!rirm +utir +!%d0ri Ud5o3 P4t. Ltd., Vi""3e Deori Rr, Di0tt.
L6!im$ur-+!eri, FU.P..
)M0. S!rirm +!%d0ri Ud5o3, Vi""3e Seerc!u6, Po0t +!utr, Di0tt.
S!!j!%$ur, FU.P.. FKK
( M0 +5 Bou4et E%3i%eeri%3 P4t. Ltd., N& Additio%" MIDC Are, Str. FKK
M0 S!rd I%du0trie0, Vi""3e B%7ri$ur, Po0t M!e73%j, Di0tt. L6!im$ur-
+!eri, FU.P.. FKK
M0. Bjj Su3r Limited, & &)) :" G%j, +%$ur FU.P.
' M0. S!rirm Grmud5o3 S%0t!%, Br2r F+!eri, Di0tt. L6!im$ur-+!eri FU.P..
K. M0. E8i" Limited, Muritiu0.
#9
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M%u1cturer
T!e !i3! c%e $re$rtor5 i%de8 %d dru3!t u0ed i% Boi"er i%0t""tio% "ed to !i3!
$ro$ortio% o1 u%-2ur%t 0o"id $rtic"e0 i% t!e 30e0, 7!ic! FLEGAL RESTRICTION %eed0 to 2e
0e$rted to reduce t!e 0o"id "od0 to m2ie%t. T!e m8imum e11icie%c5 o1 0e$rtio% i0 c!ie4ed 2
i%0t""i%3 et Scru22er i% t!e "i%e.
FS$eci" eture0
1. The design is suitable for inflammable and e3plosive products.
!. articulate removal and absorption at the same time.
7. *as cooling.
#. The inlet and outlet of the flue gases are from the top of the scrubber, which avoids any wat
passage to ducting or air heater.
5. Draught loss is less than 8" mm '.
8. There is no power driven running part.
#?
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9. The flue gas going to chimney is almost colourless and with particulate less than 15" mg Q
(&7.
?. The system consists of instrumentation for temperature control of outlet gases which save t
I.D. ;an. The outlet gas temperature shall be around =5 5 deg. .
AS# #ANDLING SYSTEM
App%c$to'
T!i0 i0 u%i9ue 050tem de0i3% de4e"o$ed to $roce00 t!e 0"urr5 o2ti%ed 1rom et
Scru22er i% co%ti%uou0 0trem i% 7!ic! t!e c"er 7ter $!0e i0 rec5c"ed to 7et
0cru22er %d u%der1"o7 F0ett"ed A0! i0 di0c!r3ed co%ti%uou0"5 to 0t%di%3 tro""e5.
S$eci" eture0
1. lear liAuid obtained may be recycled to 'et Scrubber after making it free from
suspended solids. &akeup water is taken from other sources e.g.
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8. (o other civil construction or dry beds are reAuired.
T!e A0! #%d"i%3 S50tem m5 2e i%0t""ed 25 t!e 0ide o1 7et 0cru22er 7!ere
7et 0cru22er di0c!r3e 0"urr5 direct"5 to Rect%3u"r So"id 0e$rtor u%der 3r4it5.
T!e tot" rete%tio% "i9uid i% Rect%3u"r Se$rtor %d 4ertic" c"ri1ier i0 ) - &K
mi%ute0.
PROBLEM
DEINITION5"
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PROBLEM DEINITION
;ig21.!
In India, the ma6or inde3 of inflation, or what is considered to be the headline inflation number,
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is the 'I 'holesale rice Inde3H. There is also the I onsumer rice Inde3H, but there are
four different types of I indices, and that makes it fairly unwieldy. The four areE I Industrial
'orkersF I )rban (on2&anual 0mployeesF I $gricultural labourersF and I +ural
labour.
India is about the only ma6or country that uses a wholesale inde3. $lmost every other country
uses the I as a measure of inflation, as this actually measures the increase in price that a
consumer will ultimately have to pay for. The 'I doesnOt really measure the e3act price rise an
end2consumer will e3perience because, as the same suggests, itOs at the wholesale level. The
weights of items in the I and 'I baskets are calculated based on detailed surveys and other
calculations. The 'I is published on a weekly basis and the I, on a monthly basis.
T7o 9ue0tio%0
4owever, two Auestions must necessarily be asked. The first is how good these indices are and
how good is the 'I in India. To answer the first, inflation indices are only as good as how well
they are constructed and the different weights that are assigned to the items in the basket. The
inflation rate can, in theory, be manipulated by ad6usting the weights of certain commodities. -f
course, it also sometimes happens in practice. ;or instance, recently, the $rgentinean
*overnment decided to take some UpeskyU commodities out of the I inde3 because they were
contributing to too much inflation. $nother problem sometimes with an inflation inde3, and by
definition the inflation rate, is that it can suffer from what is the base effect. Since inflation is
typically calculated on a year2on2year basis, the inflation rate always depends on the base and
that can sometimes either e3aggerate or underplay the inflation rate. -f course, one deals with
5!
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the cards given. (ow, how good is the 'I in India@ The answer to that is, it is clearly a second
best alternative. The 'I first deals with at the wholesale level. 4avenOt you sometimes felt that
the price rise of common household items has grown more than what the inflation rate is@ If we
used the I, that issue would have been eliminated.
The other issue is that the 'I doesnOt have any services in it. That clearly makes it a faulty
inde3 because we do spend a good amount of money on services, such as rent, etc. If one
actually looks at the I basket in the )S, rent has a fairly high weight. $lso the fact that nearly
every country uses I as a measure of inflation clearly indicates that I is a better inde3.
Re $orti%3 "3
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;ig21.7
5#
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55
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OBECTIVES
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OBECTIVE O T#E STUDY
• T!e 0tud5 o1 t!e to$ic !0 0ome 20ic o2jecti4e0 t!e0e re 1o""o70;-
• To %"50i0 t!e e11ecti4e%e00 o1 4riou0 $roce00 o1 tri%i%3 $ro3rm.
• To m6e 7re 7it! t!e di11ere%t met!od0 o1 tri%i%3 t!t re 4i"2"e 1or t!e
em$"o5ee
• i% or3%i:tio%.
• To 0u33e0t t!e 2e0t %d $$ro$rite met!od o1 tri%i%3.
• To 0u33e0t 4riou0 me0ure0 t!t cou"d 2e t6e% 1or 1urt!er im$ro4eme%t.
• A"0o to 6ee$ i% mi%d t!e ot!er 0$ect0 o1 t!e met!od0 t!i0 c% e11ect t!e
or3%i:tio%.
OBECTIVES O TRAINING
O$timi:e t!e 7or6er0 $er1orm%ce i% $ur0uit o1 or3%i:tio%" 3o"0
To de4e"o$ $er0o%
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OBECTIVES O DEVELOPMENT;
T!e o2jecti4e0 o1 de4e"o$me%t $ro3rm o1 %5 2u0i%e00 co%cer% re;
To i%cre0e t!e o4er"" 6%o7"ed3e %d co%ce$tu" %d deci0io%-m6i%3 06i""0 o1
e8ecuti4e0
To im$ro4e t!e $er1orm%ce o1 m%3er0 i% t!eir $re0e%t $o0itio%0
To e%0ure de9ute re0er4e o1 c$2"e 7e""-tri%ed m%3er0 1or 1uture %eed0
To i%1"ue%ce t!e 2e!4ior o1 t!e 7or6er0 t!rou3! t!e e8ecuti4e0
To i%troduce c!%3e i% t!e or3%i:tio% 25 de4e"o$i%3 e8ecuti4e0 i%to c!%3e 3e%t0 or
1ci"ittor0
To $ro4ide o$$ortu%itie0 to t!e m%3er0 1or t!eir creer d4%ceme%t %d
To $re4e%t o20o"e0ce%ce o1 e8ecuti4e0 25 $ro4idi%3 t!em o$$ortu%itie0 1or u$dti%3
t!eir 6%o7"ed3e %d 06i""0.
INPUTS IN TRAINING AND DEVELOPMENT
A%5 tri%i%3 %d de4e"o$me%t $ro3rm mu0t co%ti% i%$ut0 7!ic! e%2"e t!e $rtici$%t0
to 3i% 06i""0, "er% t!eoretic" co%ce$t0 %d !e"$ c9uire 4i0io% to "oo6 i%to t!e di0t%t
1uture I% dditio% to t!e0e t!ere i0 %eed to im$rt et!ic" orie%ttio%, em$!0i:e o%
ttitudi%" c!%3e0 %d 0tre00 u$o% deci0io% m6i%3 %d $ro2"em 0o"4i%3 2i"itie0
S+ILLS
T!ere re t!ree 6i%d0 o1 06i""0 t!t %eed to 2e im$rted t!e0e re
• B0ic 06i""0tec!%ic" 06i""0
• Motor 06i""0
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• I%ter$er0o%" 06i""0
It "0o e%2"e0 to o$erte mc!i%e0 %d u0e ot!er e9ui$me%t 7it! "e0t dm3e %d 0cr$
it!out t!e 20ic 06i"" % o$ertor 7i"" %ot 2e 2"e to 1u%ctio% $ro$er"5 Motor or
$05c!omotor 06i""0 o% t!e ot!er !%d re1er to $er1orm%ce o1 0$eci1ic $!50ic" cti4itie0
T!e0e 06i""0 i%4o"4e "er%i%3 to mo4e 4riou0 $rt0 o1 o%e=0 2od5 i% re0$o%0e to i%ter%"
%d e8ter%" 0timu"i L0t"5 em$"o5ee0 $rticu"r"5 0u$er4i0or0 %d e8ecuti4e0 %eed
i%ter$er0o%" or t!e $eo$"e 06i"" to u%der0t%d o%e0e"1 %d ot!er0 2etter %d ct
ccordi%3"5
EDUCATION
T!e $ur$o0e o1 eductio% i0 to tec! t!eoretic" co%ce$t0 %d de4e"o$ 0e%0e o1 re0o%i%3
%d jud3me%t t!t %5 TD $ro3rm0 mu0t co%ti% % e"eme%t o1 eductio% i0 7e""
u%der0tood 25 t!e #R $ro1e00io%"0 %5 0uc! $ro3rm0 !0 u%i4er0it5 $ro1e00or0 0
re0ource $er0o% to e%"i3!te% $rtici$%t0 2out t!eoretic" 6%o7"ed3e o1 t!e to$ic0
$ro$o0ed to 2e di0cu00ed
DEVELOPMENT
A%ot!er com$o%e%t o1 tri%i%3 %d de4e"o$me%t $ro3rm0 i0 de4e"o$me%t, 7!ic! i0 "e00
06i"" orie%ted 2ut 0tre00e0 o% 6%o7"ed3e % or3%i:tio% e8$ect0 t!e 1o""o7i%3 1rom it0
m%3er0 7!e% t!e5 re de$uted to tte%d tri%i%3 %d de4e"o$me%t $ro3rm0
• #o7 to m6e m%3er0 0e"1-0trter0 #o7 to im2ue t!em 7it! 0e%0e o1
commitme%t %d moti4tio% 0o t!t t!e5 2ecome 0e"1-0trter0
• #o7 to m6e t!em 0u2ordi%te t!eir $roc!i", 1u%ctio%" "o5"tie0 to t!e i%tere0t0
o1 t!e or3%i:tio% 0 7!o"e
• #o7 to m6e t!em re0u"t orie%ted #o7 to !e"$ t!em to 0ee %d i%ter%"i:e t!e
di11ere%ce0 2et7ee% cti4it5 %d re0u"t0 2et7ee% e11icie%c5 %d e11ecti4e%e00
5=
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• #o7 to m6e t!em 0e%0iti4e to t!e e%4iro%me%t i% 7!ic! t!e5 1u%ctio% 2ot! t t!e
7or6$"ce %d out0ide
• #o7 to m6e t!em 7re o1 t!em0e"4e0 Ht!eir $ote%ti"0 %d t!eir "imittio%0 #o7
to !e"$ t!em to 0ee t!em0e"4e0 0 ot!er0 0ee t!em
• #o7 to tec! t!em to commu%icte 7it!out 1i"ter0 to 0ee %d 1ee" ot!er0 4ie7 $oi%t0
• #o7 to !e"$ t!em to u%der0t%d $o7er0 %d t!ere25 de4e"o$ "eder0!i$ 0t5"e0
7!ic! i%0$ire %d moti4te ot!er0
• #o7 to i%0ti"" :e0t 1or e8ce""e%ce di4i%e di0co%te%t %33i%3 di00ti01ctio% 7it!
t!e 0ttu0 9uo
ET#ICS
T!ere i0 %eed 1or im$rti%3 3reter et!ic" orie%ttio% 0 t!e5 re "r3e"5 i3%ored It i0
"0o 0i3%i1ic%t 2ecu0e o1 t!e 1o""o7i%3 re0o%0;
• Et!ic0 corre0$o%d to t!e 20ic !um% %eed0 A"" o1 0 7%t to 2e et!ic" i% our
$er0o%" "i4e0 %d 2u0i%e00 de"i%30 too
• V"ue0 crete credi2i"it5 i% $u2"ic
• V"ue0 "e%d m%3eme%t credi2i"it5 7it! em$"o5ee0 T!e5 $ro4ide commo%
"%3u3e 1or "i3%i%3 com$%5=0 "eder0!i$ %d it0 $eo$"e
• Et!ic" ttitude0 !e"$ m%3eme%t m6e 2etter deci0io%0 7!ic! re i% t!e i%tere0t o1
t!e $u2"ic t!e em$"o5ee0 %d i% t!e "o%3 ru% t!e com$%5 it0e"1
• Et!ic" $rctice0 re 3ood e4e% 1rom t!e $ro1it2i"it5 $oi%t o1 4ie7 Accordi%3 to
0ur4e5 or3%i:tio%0 t!t 0!o7ed t!e !i3!e0t co%cer% 7ere t!e o%e0 t!t 0!o7ed
!i3!e0t $ro1it0
• i%""5 et!ic0 re im$ort%t 2ecu0e 3o4er%me%t %d "7 c%%ot "750 $rotect t!e
0ociet5 2ut et!ic0 c%
8"
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ATTITUDNAL C#ANGES
Attitude re$re0e%t 1ee"i%30 %d 2e"ie10 o1 i%di4idu"0 to7rd0 ot!er0 Attitude0 11ect
moti4tio%, 0ti01ctio% %d jo2 commitme%t Ne3ti4e ttitude0 %eed to 2e co%4erted i%to
$o0iti4e o%e0 Ne3ti4e ttitude0 re di11icu"t to c!%3e 2ecu0e
• Em$"o5ee0 re1u0e to c!%3e
• T!e5 !4e $rior commitme%t0 %d
• I%1ormtio% %eeded to c!%3e ttitude m5 %ot 2e 0u11icie%t
DECISION MA+ING AND PROBLEM SOLVING S+ILLS
Deci0io% m6i%3 %d $ro2"em 0o"4i%3 06i""0 1ocu0 o% met!od %d tec!%i9ue0 1or m6i%3
or3%i:tio%" deci0io%0 %d 0o"4i%3 7or6 re"ted $ro2"em0 Ler%i%3 re"ted to deci0io%
m6i%3 %d $ro2"em 0o"4i%3 06i""0 0ee60 to im$ro4e tri%ee0 2i"it5 to de1i%e %d 0tructure
$ro2"em0, co""ect %d %"5:e i%1ormtio%, 3e%erte "ter%ti4e 0o"utio%0 %d m6e %
o$tim" deci0io% "ter%ti4e0 Tri%i%3 o1 t!i0 t5$e i0 t5$ic""5 $ro4ided to $ote%ti"
m%3er0, 0u$er4i0or0 %d $ro1e00io%"0.
POINTS TO BE +EPT IN MIND #ILE TRAINING
It i0 t!e me%0 to % e%d %ot % e%d to me%0
T!e m%3eme%t mu0t !4e re0$o%0i2"e ttitude
T!e tri%ee0 7ou"d 2e u%7i""i%3 to $rtici$te i% tri%i%3 i1 t!e tri%ed em$"o5ee0 re
2ei%3 $id "e00
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T#E ENTIRE PROCESS O TRAINING
u0t "i6e t!e 2ud3et TNA e0timte0 t!e tri%i%3 %eed0 o1 t!e di11ere%t "e4e"0 o1 em$"o5ee0 i%
t!e or3%i:tio% A"t!ou3! t!i0 i0 do%e t t!e 2e3i%%i%3 o1 t!e 5er, 5et to m6e m5 co%ce$t0
c"erer I 70 06ed to 0u2mit % e8!u0ti4e "i0t o1 m%5 to$ic0, o% 7!ic! tri%i%3 cou"d 2e
crried out t !e di11ere%t "e4e"0 T!e "e4e"0 7ere c"00i1ied i%to;
Top le!el
;ig21.#
DI$*+$& S4-'S T40 DI;;0+0(T &$($*0&0(T /0>0/S I( $( -+*$(IV$TI-(
8!
Top
Middle
4ower le!el
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T!e0e 7ere t!e tri%i%3 re0 ide%ti1ied;
OR T#E TOP LEVEL
. M%3eme%t de4e"o$me%t $ro3rm0
. Emotio%" tri%i%3
&. Succe00io% $"%
*. Leder0!i$
). u"it5 m%3eme%t
(. Co0t cutti%3 %d mi%te%%ce
. Moti4tio%
. Em$"o5ee rete%tio%
'. Ri06 m%3eme%t
K. M%$o7er $"%%i%3
. Stre00 m%3eme%t
. Co%1"ict re0o"utio%
&. L2or re"tio%0
*. Bu0i%e00 et!ic0 %d co%duct
). Se"1 $$ri0"
(. Cou%0e"i%3
. P"%%i%3, or3%i:i%3 %d co%tro""i%3
. M%3eme%t 25 o2jecti4e0
'. o2 e%ric!me%t
K. E11ecti4e commu%ictio%
. OD i%ter4e%tio%0
. Ci4i" ri3!t0 %d e9u" o$$ortu%it5 $ro3rm0
&. Em$"o5ee em$o7erme%t
*. Cu0tomer de4e"o$me%t Fmr6eti%3
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). Per0o%" de4e"o$me%t
(. Cu0tomer re"tio%0!i$ m%3eme%t Fmr6eti%3 de$rtme%t
. Grie4%ce !%d"i%3 F$rticu"r"5 t!e #R de$rtme%t
. Tec!%o"o35 tre%d0
'. Tri%i%3 1or i%ter%" tri%er0
OR T#E MIDDLE LEVEL
. M%$o7er $"%%i%3
. o2 e%ric!me%t
&. Se"1 $$ri0"
*. Ci4i" ri3!t0 %d e9u" o$$ortu%it5 $ro3rmme
). or6 $er1orm%ce %d co%duct
(. Securit5 %d 01et5
. L2our re"tio%0
. Pre4e%tio% o1 0toc6 0!ort3e0 %d e9ui$me%t 1i"ure0
'. E11ecti4e commu%ictio%
K. I%ter$er0o%" 06i""0
. Tec!%o"o35 tre%d0
. Su$er4i0io%
&. Tri%i%3 1or i%ter%" tri%er0
*. u"it5 m%3eme%t
). B0ic deci0io% m6i%3
(. Co0t cutti%3
. Moti4tio%
. Tem 2ui"di%3
'. Di0ci$"i%r5 tri%i%3
8#
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OR T#E LOER LEVEL
T!e "o7er "e4e" c% 2e di4ided 1urt!er i%to;. S6i""ed
. Semi 06i""ed %d
&. U%06i""ed
T!ere tri%i%3 %eed0 re 0 u%der;
. Di0ci$"i%r5 tri%i%3
. Creer $"%%i%3 F06i""ed
&. S6i"" e%!%ceme%t 20ic $roce00 tri%i%3*. Tec!%o"o35 tre%d0
). Se"1 $$ri0" F06i""ed0emi06i""ed
(. Ci4i" ri3!t0 %d e9u" o$$ortu%it5 $ro3rm0
. or6 $er1orm%ce %d co%duct
. E11ecti4e commu%ictio%
'. u"it5 m%3eme%t
K. Pre4e%tio% o1 0toc6 0!ort3e0 %d e9ui$me%t 1i"ure
. #53ie%e
. S1et5; 3e%eric %d mc!i%e 0$eci1ic
&. Co0t cutti%3
*. Moti4tio% F06i""ed
). St%drd o$erti%3 $rocedure0 F0emi06i""edu%06i""ed
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DESIGNING A TRAINING PROGRAMME
T!e tri%i%3 $ro3rm i0 % i%te3r" $rt o1 !um% re0ource0 m%3eme%t. It co%0i0t0 o1
t!e 1o""o7i%3 i%ter-re"ted 0te$0
88
"denti.cation of Training Needs
• Organi-ational
analysis
3etting Training
Organi-ation of Training
Program
• Training and "nstructor
• Period of Trainin
E!aluation of Training Results
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hart2!.1
O%ce t!e tri%i%3 %eed0 re ide%ti1ied tri%i%3 c"e%dr 3i4i%3 t!e tri%i%3 0c!edu"e i0
$re$red 0$eci15i%3 t!e tri%i%3 %eed0 1or di11ere%t cdre0 o1 em$"o5ee0. T!e c"e%dr m5
2e "tered i1 re9uired At t!e BEL,, tri%i%3 i0 t6e% t "" "e4e"0 o% re3u"r 20i0 A 1e7
d50 2e1ore t!e ctu" tri%i%3 $ro3rm t!e, %otice o1 t!e 0me i0 0e%t out to t!e
%omi%ted tri%ee0 or t!e #R de$rtme%t m5 06 t!e re0$ecti4e de$rtme%t !ed0 to
%omi%te t!eir o7% tri%ee0. T!e tri%i%3 c"e%dr i0 co%0u"ted t t!e 2e3i%%i%3 o1 ec!
mo%t! %d %otice o1 t!e $ro3rm to 2e co%ducted i0 3i4e% out
T#E TRAINING NOTICE
T!e tri%i%3 %otice co%ti%0 "" t!e i%1ormtio% re"ted to t!e tri%i%3 $ro3rm It i0
3e%er""5 i% t!e 1orm o1 % i%ter%" memo It co%ti%0 t!e dte o% 7!ic! t!e tri%i%3
$ro3rm i0 to 2e co%ducted, t!e 4e%ue t!e %omi%ee0 etc
T#E TRAINER
Mo0t o1 t!e time0 tri%i%3 i0 $ro4ided 25 % i%ter%" tri%er 0 it i0 more co0t e11ecti4e At
ot!er time0 tri%er0 m5 2e c""ed 1rom out0ide $rticu"r"5 i1 t!e to$ic i0 tec!%ic" I1 t!e
tri%er i0 e8ter%", %otice !0 to 2e 0e%t out to !im 0$eci15i%3 t!e to$ic o1 tri%i%3, t!e
dte, 4e%ue %d t!e 1ee0 t!t 7ou"d 2e $id to !im.
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A 0m$"e o1 t!e tri%i%3 c"e%dr %d t!e %otice i0 3i4e% o% t!e djoi%i%3 $3e0
TYPES AND MET#ODS O TRAINING
O% t!e 20ic o1 $ur$o0e, 0e4er" t5$e0 o1 tri%i%3 $ro3rmme0 re o11ered to t!e em$"o5ee0.
It 0!ou"d 2e %oted t!t t!e0e $ro3rmme0 re %ot mutu""5 e8c"u0i4e. T!e5 i%4ri2"5
o4er"$ %d em$"o5 m%5 commo% tec!%i9ue0. T!e 0i3%i1ic%ce t5$e0 o1 tri%i%3 $ro3rm0
re 0 1o""o70;
. I%ductio% or orie%ttio% tri%i%3,
. o2 tri%i%3,
&. A$$re%tice0!i$ tri%i%3,
*. I%ter%0!i$ tri%i%3,
). Re1re0!er tri%i%3,
(. Tri%i%3 1or $romotio%
1. I%ductio% or orie%ttio% tri%i%3; i%ductio% i0 co%cer%ed 7it! i%troduci%3 or orie%ti%3
%e7 em$"o5ee to t!e or3%i:tio% %d it0 $rocedure0, ru"e0 %d re3u"tio%0. !e% %e7
em$"o5ee re$ort0 1or 7or6, !e mu0t 2e 1e""o7 em$"o5ee0.
It i0 2etter to 3i4e !im 1rie%d"5 7e"come 7!e% !e joi% t!e or3%i:tio%, 3et !im
i%troduced to t!e or3%i:tio% %d !e"$ !im to 3et 3e%er" ide 2out t!e ru"e0
re3u"tio%0, 7or6i%3 co%ditio%0, etc. o1 t!e or3%i:tio%. A tri%i%3 7!ic! re rr%3e 1or
%e7 em$"o5ee i0 c""ed i%ductio% tri%i%3. Or tri%i%3 7!ic! 2out "" 7or6i%3 co%ditio%
o1 %5 or3%i:tio% i0 c""ed i%ductio% tri%i%3.
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. o2 tri%i%3E jo2 tri%i%3 re"te0 to 0$eci1ic jo2 7!ic! t!e 7or6er !0 to !%d"e. It
3i4e0 i%1ormtio% 2out mc!i%e0, $roce00 o1 $roductio%, i%0tructio%0 to 2e 1o""o7ed, %d
met!od0 to 2e u0ed %d 0o o%. It de4e"o$0 06i""0 %d co%1ide%ce mo%3 t!e 7or6er0 %d
e%2"e0 t!em to $er1orm t!e jo2 e11icie%t"5.
&. A$$re%tice0!i$ tri%i%3; $$re%tice0!i$ tri%i%3 $ro3rmme te%d0 more to7rd0
eductio% t!% mere"5 o% t!e 4octio%" tri%i%3. U%der t!i0, 2ot! 6%o7"ed3e %d 06i""0 i%
doi%3 jo2 or 0erie0 o1 re"ted jo20 re i%4o"4ed. T!e 3o4er%me%t0 o1 4riou0 cou%trie0
!4e $00ed "70 7!ic! m6e it o2"i3tor5 o% certi% c"00e0 o1 em$"o5ee0 to $ro4ide
$$re%tice0!i$ tri%i%3 to t!e 5ou%3 $eo$"e. T!e u0u" $$re%tice0!i$ $ro3rmme0
com2i%e o% t!e jo2 tri%i%3 %d e8$erie%ce 7it! c"00-room i%0tructio%0 i% $rticu"r
0u2ject0. Some em$"o5er0 "oo6 u$o% $$re%tice0 0 0ource o1 c!e$ "2our .
*. I%ter%0!i$ tri%i%3E u%der t!i0 met!od, t!e eductio%" or 4octio%" i%0titute e%ter0
i%to rr%3eme%t 7it! % i%du0tri" e%ter$ri0e 1or $ro4idi%3 $rctic" 6%o7"ed3e to it0
0tude%t0. I%ter%0!i$ tri%i%3 i0 u0u""5 me%t 1or 0uc! 4octio%0 7!ere d4%ced
t!eoretic" 6%o7"ed3e i0 to 2e 2c6ed u$ 25 $rctic" e8$erie%ce o% t!e jo2. or i%0t%ce,
e%3i%eeri%3 0tude%t0 re 0e%t to 2i3 i%du0tri" e%ter$ri0e 1or 3i%i%3 $rctic" 7or6
e8$erie%ce %d medic" 0tude%t0 re 0e%t to 2i3 !o0$it"0 to 3et $rctic" 6%o7"ed3e. A"0o
6%o7% 0 u%$id tri%i%3 FUPT.
). Re1re0!er tri%i%3 or retri%i%3E A0 t!e %me im$"ie0, t!e re1re0!er tri%i%3 i0 me%t
1or t!e o"d em$"o5ee0 o1 t!e e%ter$ri0e. T!e 20ic $ur$o0e o1 re1re0!er tri%i%3 i0 to
c9ui%t t!e e8i0ti%3 7or61orce 7it! t!e "te0t met!od0 o1 $er1ormi%3 t!eir jo20 %d
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im$ro4e t!eir e11icie%c5 1urt!er. I% t!e 7ord0 o1 D"e Yoder, >retri%i%3 $ro3rmme0 re
de0i3%ed to 4oid $er0o%%e" o20o"e0ce%ce.?
T!u0, re1re0!er tri%i%3 i0 e00e%ti" 2ecu0e o1 t!e 1o""o7i%3 1ctor0;
F T!e 7or6er0 re9uire tri%i%3 to 2ri%3 t!em u$-to-dte 7it! t!e
6%o7"ed3e %d 06i""0.
F2 R$id tec!%o"o3ic" c!%3e0 m6e e4e% t!e 9u"i1ied 7or6er o20o"ete i%
cour0e o1 time 2ecu0e %e7 tec!%o"o35 i0 00ocited 7it! %e7 7or6-
met!od0 %d jo2 re9uireme%t0.
Fc Re1re0!er tri%i%3 2ecome0 %ece00r5 2ecu0e m%5 %e7 jo20 7!ic! re
creted due to c!%3e0 i% t!e dem%d 1or 3ood0 %d 0er4ice0 re to 2e
!%d"ed 25 t!e e8i0ti%3 em$"o5ee0.
(. Tri%i%3 1or $romotio%E t!e t"e%ted em$"o5ee0 m5 2e 3i4e% de9ute tri%i%3 to
m6e t!em e"i3i2"e 1or $romotio% to !i3!er jo20 i% t!e or3%i0tio%. Promotio% o1
% em$"o5ee me%0 0i3%i1ic%t c!%3e i% !i0 re0$o%0i2i"itie0 %d dutie0. T!ere1ore,
it i0 e00e%ti" t!t !e i0 $ro4ided 0u11icie%t tri%i%3 to "er% %e7 06i""0 to $er1orm !i0
%e7 dutie0 e11icie%t"5. T!e $ur$o0e o1 tri%i%3 1or $romotio% i0 to de4e"o$ t!e
e8i0ti%3 em$"o5ee0 to m6e t!em 1it 1or u%dert6i%3 !i3!er jo2 re0$o%0i2i"itie0. T!i0
0er4e0 0 moti4ti%3 1orce to t!e em$"o5ee0.
9"
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Tri%i%3 Met!od0
A O%- t!e-jo2 Met!od0
O%- t!e-jo2 Tri%i%3 ;
A% em$"o5ee i0 $"ced i% %e7 jo2 %d i0 to"d !o7 it i0 to 2e $er1ormed. It im0 t
de4e"o$i%3 06i""0 %d !2it0 co%0i0te%t 7it! t!e e8i0ti%3 $rctice0 o1 % or3%i:tio%
%d 25 orie%ti%3 !im to !i0 immedite $ro2"em0. A Vriet5 o1 tri%i%3 id0 %d
tec!%i9ue0 re u0ed 0uc! 0 $rocedure c!rt0, "ecture m%u"0, 0m$"e $ro2"em0,
demo%0trtio%0, or" %d 7ritte% e8$"%tio%0 etc.
Ve0ti2u"e Tri%i%3 or Tri%i%3-
Ce%tre Tri%i%3; It i%4o"4e0 c"00room tri%i%3 im$rted 7it! t!e !e"$ o1 e9ui$me%t
%d mc!i%e0 ide%tic" to t!o0e i% u0e 0uc! t t!e $"ce o1 7or6. It i0 o1te% u0ed to tri%
c"er60, 2%6 te""er0, i%0$ector0, mc!i%e o$ertor0, t5$i0t0, etc.
& Simu"tio%;
It i0 % e8te%0io% o1 4e0ti2u"e tri%i%3. T!e tri%ee i% c"o0e"5
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) A$$re%tice0!i$;
A mjor $rt o1 tri%i%3 time i0 0$e%t o% t!e o%- t!e-jo2 $roducti4e 7or6. Ec!
$$re%tice i0 3i4e% $ro3rmme o1 00i3%me%t0 ccordi%3 to $redetermi%ed 0c!edu"e
7!ic! $ro4ide0 1or e11icie%t tri%i%3 i% trde 06i""0. T!i0 met!od i0 $$ro$rite 1or
tri%i%3 i% cr1t0, trde0 %d tec!%ic" re0.
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t!e5 mu0t 0u33e0t 4riou0 "ter%ti4e0 1or tc6"i%3 t!em, %"5:e ec! o1 t!e0e, 1i%d out
t!eir com$rti4e0 0uit2i"it5 %d decide 1or t!em0e"4e0 t!e 2e0t 0o"utio%.
Ro"e-P"5i%3;
T!i0 met!od i0 "0o c""ed
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RESEARC#
MET#ODOLOGY
9#
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RESEARC# DESIGN
>A RESEARC# DESIGN IS PURELY AND SIMPLY T#E RAMEOR+ OR PLAN
OR A STUDIES T#AT GUIDES T#E CORRECTION AND ANALYSIS O DATA?.
. Dt Co""ectio%; T!e dt co""ected 1or t!e $ur$o0e o1 re0erc! c% 2e c"00i1ied i%to
$rimr5 %d 0eco%dr5 dt.
• Primr5 Dt ; Primr5 dt i0 t!e 1ir0t !%d i%1ormtio%. Primr5 dt
c% 2e co""ected t!rou3! 9ue0tio%%ire, 0ur4e5 met!od.
• Seco%dr5 Dt; Seco%dr5 dt re t!e dt co""ected t!rou3! jour%"0
. Re0erc! I%0trume%t0; T!e i%0trume%t u0ed 1or co""ecti%3 $rimr5 dt 70
UESTIONAIRE.
>UESTIONAIRE co%0i0t0 o1 0et o1 9ue0tio%0 $re0e%ted to re0$o%de%t0 1or t!eir
%07er0.? T!e t5$e0 o1 9ue0tio%%ire0 re C"o0ed E%ded ue0tio%0. C"o0ed E%ded
ue0tio%0 ""o70 re0$o%de%t0 to %07er 25 c!oice0.
&. Sm$"i%3 P"%; It i%4o"4e0 0tud5 o1 3rou$ o1 re0$o%de%t co%0idered to 2e
re$re0e%tti4e o1 e%tire $o$u"tio% i0 6%o7% 0 SAMPLING.
• Sm$"i%3 u%it i.e. 7!o i0 to 2e 0ur4e5ed
• Sm$"i%30 0i:e i.e. !o7 m%5 $eo$"e to 2e 0ur4e5ed
• Sm$"i%3 $rocedure i.e. !o7 0!ou"d t!e re0$o%de%t 2e 0ur4e5
95
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*. Co%tct Met!od; O%ce t!e 0m$"i%3 $"% !0 2ee% determi%ed t!e re0erc! $roce00
i%c"ude0 !o7 0m$"e 0i:e 0!ou"d 2e co%tcted. At t!e to$ "e4e" t!e $er0o%" i%ter4ie7 7ere
co%ducted %d 1or t!e "o7er "e4e" 9ue0tio%%ire 7ere $re$red.
RESEARC# MET#ODOLOGY
T!e $ro$o0ed re0erc! 7or6 i0 2ei%3 $"%%ed to 2e di4ided i%to t7o 0t3e0 ;-
T!e co%ce$t 1ormtio% 0t3e, %d t!e $rctic" 1i%di%3 0t3e;-
or 2ot! t!e 0t3e0, t!e dt u0ed m5 2e c"00i1ied 0 $rimr5 dt %d 0eco%dr5
dt. T!e $rimr5 dt 7i"" 2e co""ected t!rou3! direct i%ter4ie70, 0ur4e5,
9ue0tio%%ire etc. %d 0eco%dr5 dt 7i"" 2e co""ected 1rom "red5 $u2"i0!ed 7or6,
2oo60, jour%"0, re0erc! $$er0 %d %%u" re$ort0.
Re0erc! De0i3%; O2jecti4e Stud5
Dt T5$e; Primr5 Dt Seco%dr5 Dt
Re0erc! I%0trume%t; ue0tio%%ire
Sm$"e; ctor5 cm$u0
Sm$"e Si:e; )K
Sm$"e Procedure; ud3me%t Sm$"i%3
Sm$"i%3 Met!od; Per0o%" 0ur4e5 met!od t!rou3! $re$rtio% o1 9ue0tio%%ire
Limittio%0 o1 t!e $roject;
Q Due to "c6 o1 time %d i%tere0t t!e re0$o%de%t0, 7ere %ot 4er5 co-o$erti4e i%
1i""i%3 t!e 9ue0tio%er 0 re0u"t o1 7!ic! t!e re0u"t0 cou"d 2e 2i0ed to % e8te%t.
Q Some re0$o%de%t0 3i4e 43ue i%1ormtio%.
Q Di0i%tere0t 0!o7% 25 1e7 re0$o%de%t0 to 3i4e re0$o%0e to t!e 9ue0tio%%ire.
98
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DATAANALYSIS
99
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Dt A%"50i0 %d E8$"ortio%
&$T/$
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Stri3!t1or7rd Acce00 to Dt
*etting your data into and out of &$T/$< is easy. &$T/$< provides direct access to data
from serial ports and TQI connections as well as standard file formats. Data access methods
includeE
E8ter%" de4ice0 2 )sing the Data $cAuisition Toolbo3 you can stream live, measured data
directly into &$T/$< for analysis and visuali%ation. The Instrument ontrol Toolbo3 allows
communication with *I< hardware and devices that rely on the >IS$ standard. ;or more
information on data acAuisition and instrument control please visit the Test and &easurement
application area.
Dt20e0, 1eed0, %d 1i"e0 2 )sing the Database Toolbo3 you can communicate with many
-D
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03cel. $dditional functions perform $SII and low2level binary IQ- from &2file, , ;ortran,
and ava programs, allowing you to work with any data format.
u%ctio%0 1or Pre-$roce00i%3 Dt
&$T/$< has a full range of functions for preprocessing data for analysis, including tools forE
Data importing
Scaling and averaging
Interpolating and decimating
lipping and thresholding
03tracting sections of data
Smoothing and filtering
*ridding
0t %d Accurte A%"50i0 u%ctio%0
ommonly used methods for 12D, !2D, and generali%ed multi2dimensional data analysis are built
directly into &$T/$
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12D peak, valley, and %ero finding
Differential eAuation solvers
Too"2o8e0 1or Ad4%ced A%"50i0 Met!od0
The variety of computing methods in &$T/$< toolbo3es allow you to compare algorithms and
select the correct analysis method for your pro6ect. The toolbo3es include thousands of
application specific functions in areas such asE
urve ;itting
;ilter design
Statistics
ommunications
-ptimi%ation
'avelets
Spline
Image processing
Symbolic math
ontrol system design
artial differential eAuations
(eural networks
Signal processing
;u%%y logic
or com$"ete "i0t o1 too"2o8e0 $"e0e 4i0it our $roduct $3e0.
Gr$!ic0 %d Re$orti%3 Met!od0
*eneral purpose and application2specific graphics let you instantly visuali%e signals, parametric
?1
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surfaces, images, and more. The graphics are integrated with the analysis capabilities for
displaying any raw data set, eAuation, or function result. &$T/$< also makes it easy to share
your analysis with your colleagues. The &$T/$< (otebook allows you to log your &$T/$<
session in a &icrosoft 'ord document while working in &$T/$
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INDINGS
1. T!e tri%i%3 $ro3rmme o1 TITAI SUGAR !0 e%ric!ed 5our 6%o7"ed3e06i"" i% t!e$rticu"r 1ie"d i% 7!ic! tri%i%3 70 im$rted.
Strongly
Disagree
Disagree To Some
03tent
$gree Strongly
$gree
T-T$/
?7
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(o. of
+esponde
nts
9 = 78 7? !" 11"
K of
+esponde
nts
8.78 ?.1? 7!.97 7#.55 1?.1? 1""
INDINGS; 2 It i0 e4ide%t t!t mo0t o1 t!e re0$o%de%t0 i0 3ree 7it! t!e tri%i%3$ro3rmme o1 TITAI SUGAR COMPLE/.
. T!e tri%i%3 $ro3rmme o1 TATII SUGAR co%1ide%ce "e4e".
?#
(o. of +esponde
nts
StronglyDisagree
Disagree To Some03tent
$gree Strongly$gree
T-T$/
" 18 71 #1 !! 11"
K of
+esponde
nts
" 1#.55 !?.1? 79.!9 !" 1""
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INDINGS; - rom t!e 2o4e 1i%di%30 7e 1i%d t!t, mo0t o1 t!e re0$o%de%t0 1ee" t!t t!etri%i%3 $ro3rmme o1 TIT$'I S)*$+ -&/0 Co%1ide%ce "e4e".
&.T!rou3! t!e tri%i%3 $ro3rmme o1 TIT$'I S)*$+ 3o" !0 2ee% c!ie4ed.
INDINGS; 2 rom t!e 2o4e 1i%di%30 it i0 o20er4e t!t t!e tri%i%3 $ro3rmme o1 B.E.L $rt"5 !e"$ i% c!ie4i%3 t!eir $er0o%" 3o".
#. B.E.L i0 0ucce001u""5 1u"1i""i%3 t!e %eed o1 Tri%i%3 %d De4e"o$me%t.
?5
(o. of
+esponde
nts
Strongly
Disagree
Disagree To Some
03tent
$gree Strongly
$gree
T-T$/
1" !# 75 !8 15 11"
K of
+esponde
nts
=."= !1.?! 71.?! !7.8# 17.8# 1""
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INDINGS; - It i0 e4ide%t 1rom t!e t2"e t!t TITAI SUGAR $rt"5 1u"1i""i%3 t!e %eedo1 Tri%i%3 %d De4e"o$me%t.
5.T!e $ro3rmme !e"$ed to e%!%ce 5our $$recitio% %d u%der0t%di%3 o1 5our jo2
0 7!o"e.
?8
(o. of
+esponde
nts
Strongly
Disagree
Disagree To Some
03tent
$gree Strongly
$gree
T-T$/
= 1# 79 7# 18 11"
K of
+esponde
nts
?.1? 1!.97 77.8# 7".=" 1#.55 1""
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INDINGS; 2 rom t!e 2o4e 1i%di%30 it i0 o20er4e t!t t!e $ro3rmme co%ducted 25TITAI SUGARS i0 !e"$1u" to t!e em$"o5ee0 to u%der0t%d t!eir jo2 0 7!o"e.
8.T!e $rior i%1ormtio% o1 t!e 0c!edu"e o1 tri%i%3 $ro3rmme i0 3i4e% 7e"" i%d4%ce.
?9
(o. of
+esponde
nts
Strongly
Disagree
Disagree To Some
03tent
$gree Strongly
$gree
T-T$/
= 19 7! 7? 1# 11"
K of
+esponde
nts
?.1? 15.#5 !=."= 7#.55 1!.97 1""
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INDINGS; 2 Mo0t o1 t!e re0$o%de%t0 3ree t!t t!e $rior 0c!edu"e o1 tri%i%3$ro3rmme i0 3i4e% 7e"" i% d4%ce.
9.T!e 0c!edu"e o1 tri%i%3 $ro3rmme !urd"e0 5our re3u"r 7or6.
??
(o. of
+esponde
nts
Strongly
Disagree
Disagree To Some
03tent
$gree Strongly
$gree
T-T$/
1" !" !# 7# !! 11"
K of
+esponde
nts
=."= 1?.1? !1.?! 7".=" !" 1""
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CONCLUSION
?=
(o. of
+esponde
nts
Strongly
Disagree
Disagree To Some
03tent
$gree Strongly
$gree
T-T$/
1! !" 7? !7 19 11"
K of
+esponde
nts
1".=" 1?.1? 7#.55 !".=" 15.#8 1""
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CONCLUSION
T!e co%c"u0io% o1 t!e 0ummer tri%i%3 re$ort o% im$ct 00e00me%t o1 tri%i%3 e11ort0
t Tit7i 0u3r com$"e8 Mu:11r%3er. I0 4er5 $o0iti4e. Tri%i%3 $ro3rm0 i%
0!rirm $i0to% Lre e11ecti4e %d e11icie%t. Tri%i%3 $ro3rm0 co%0i0t m%3eri",
tec!%ic" or 0$eci" tri%i%3 $ro3rm0. T!e0e $ro3rm0 $ro4ided to "" "e4e" o1
em$"o5ee0 25 t!e !um% re0ource de4e"o$me%t de$rtme%t. Tri%i%3 $ro3rm0 re
e11ecti4e 1or t!e $oi%t o1 4ie7 o1 de4e"o$me%t 7!et!er em$"o5ee0 or m%3eme%t
de4e"o$me%t. T!rou3! tri%i%3 $ro3rm0 em$"o5ee0 %d m%3eme%t 2ot! re
0ti01ied. I% 0!ort, t!e0e $ro3rm0 e%!%ce t!e "er%i%3 2i"it5 o1 em$"o5ee0. T!t i0,
t!e0e $ro3rm0 im$ro4e t!e 6%o7"ed3e, 06i""0 %d ttitude. T!e0e $ro3rm0 re
!e"$1u" to c!ie4e t!e i%di4idu" or or3%i:tio%" 3o"0. T!ere 0!ou"d 2e tri%i%3 1or
"" em$"o5ee0 to e8$"i% t!e $o"icie0 $rctice0 1o""o7ed 25 t!e #R de$rtme%t, 0o
t!t t!e5 c% u%der0t%d t!e 1u%ctio%0 "imittio%0 o1 t!e #R de$rtme%t.
="
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=1
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RECOMMANDATION
AND
SUGGESTION
RECOMMENDATION
=!
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Tri%i%3 i0 % im$ort%t too" o1 t!e m%3eme%t c$2"e o1 m6i%3 0i3%i1ic%t
co%tri2utio% to t!e 3o"0 o1 t!e or3%i0tio%. Tri%i%3 te%d0 to im$ro4e t!e $er1orm%ce o1
em$"o5ee0 25 %rro7i%3 t!e 3$ 2et7ee% e8$ecttio%0 %d c!ie4eme%t0. Becu0e o1 it0
0i3%i1ic%t ro"e, it i0 e00e%ti" to !4e % e11ecti4e tri%i%3 $ro3rmme i% t!e e%ter$ri0e.
Tri%i%3 %eed ide%ti1ictio% 0!ou"d 2e i% $ro$er 75, ec! %d e4er5 1ctor 0!ou"d 2e
%"5:ed. Tri%ee0 0!ou"d 2e moti4ted 7!o 7%t to do 0omet!i%3 0$eci" t!rou3! t!eir
$er1orm%ce. T!t i0, t!e5 7%t to do t!eir 2e0t. Tri%er0 0!ou"d 2e 7e"" 9u"i1ied %d
e8$erie%ced $er0o%. T!e5 0!ou"d 6%o7 !o7 to moti4te t!e ot!er0. Tri%i%3 $ro3rmme
0!ou"d 2e 0u$$orted 25 t!e to$ m%3eme%t. A%d tri%i%3 $ro3rmme 0!ou"d 2e e11icie%t
%d e11ecti4e. Tri%ee0 %d tri%er0 2ot! 0!ou"d !4e $o0iti4e ttitude %d "0o !4e ri3!t
$erce$tio%. T!ere 0!ou"d 2e critic" $$ri0" o1 t!e outcome o1 t!e tri%i%3 $ro3rmme.
Met!od0 o1 t!e tri%i%3 0!ou"d 2e do$ted ccordi%3 to tri%ee=0 "e4e" o1 "er%i%3 7!et!er
met!od0 re c0e 0tud5, ro"e $"5, e8erci0e, "ecture or e"0e. T!e c!oice o1 %5 met!od0 7ou"d
de$e%d u$o% t!e 0$eci1ic o2jecti4e0 o1 t!e tri%i%3 $ro3rmme.
=7
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SUGGESTION
. T!ere 0!ou"d 2e tri%i%3 1or "" em$"o5ee0 to e8$"i% t!e $o"icie0 $rctice0
1o""o7ed 25 t!e #R de$rtme%t, 0o t!t t!e5 c% u%der0t%d t!e 1u%ctio%0
"imittio%0 o1 t!e #R de$rtme%t.
. To im$ro4e 1eed2c6 050tem 0u33e0tio% 2o8 m5 2e o$e%ed, 0o t!t t!e em$"o5ee0
c% 0u33e0t t!eir 4ie70.
&. To im$ro4e t!e $erce$tio% o1 t!e em$"o5ee0 re3rdi%3 tri%i%3 $ro4ided 25 B.E.L
0u33e0tio%0 m5 2e i%timted t!rou3! de$rtme%t" meeti%30 circu"r0.
*. Tri%i%3 3i4e% 25 B.E.L 0!ou"d 2e re"e4%t to t!e re o1 jo2 "0o re4i0e t!e
tri%i%3 $ro3rmme 1ter K 5er0.
). i%""5 %5 i%4e0tme%t i% Tri%i%3 De4e"o$me%t $ro3rmme0 7i"" 2e%e1ici" 1or
t!e em$"o5ee0 0 7e"" 0 to t!e 3o4er%me%t.
=#
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LIMITATIONS
=5
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LIMITATIONS
T!e 0tud5 70 re0tricted to $eriod o1 ei3!t 7ee60 o%"5 %d it 70 %ot $o00i2"e to 3o
t!rou3! t!e to$ic i% de$t! i% 0uc! 0ort o1 time, more deti" cou"d !4e 2ee% mde out
0u2ject to t!e 4i"2i"it5 , m%$o7er %d re0ource0.
It 70 di11icu"t to co""ect 0eco%dr5 dt 1orm t!e or3%i:tio%. T!e re0$o%de%t0 7ere %ot
i% t!e $o0itio% to 3i4e correct %d ccurte dt 0 I %eeded.
A0 t!e re0u"t0 c!ie4ed 25 t!e 0tud5 !4e 2ee% 2rod"5 co%1irmed 25 di0cu00io% 7it!
m%3eme%t 3uide 0o it m5 0u11er 1rom $er0o%" 2u0i%e00, 7!ic! 4er5 o1te% m6e0 t!e
i%1ormtio% o%e 0ided.
A0 m5 7!o"e $roject 70 20ed o% 0eco%dr5 dt, 2ut com$%5 70 $ro4idi%3 me o%"5
1our !our0 to 7or6 7it!i% t!t 7it! 0o m%5 re0trictio%0, 0o t!t I 70 u%2"e to 3et
m8imum time o1 t!e e8ecuti4e0.
=8
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APPENDI/
=9
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ANNE/URE
=?
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ANNEXURE
12 'hat are the methods used for the analysis of your training needs@
!2 $re the employees involved in identifying their training needsQareas of training@
• :es
• (o
72 'hat are the various areas in which training is imparted@
• ompany