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Unltd India
Social Media Training
23 March, 2010
What is social media?
Counterpart to MSM, or mainstream media
outlets
Based on social networking and “crowd
sourcing”
Foundation is interactivity and accessibility
Strong use of multimedia
Highly democratic
The Social Media Landscape
What Can It Do For Me?
Harness as marketing channels
Establish direct dialogues with
consumers/enthusiasts/volunteers, etc
Update news in real time
Provide a customer service function
Create a personality for the organization
Build relationships and loyalty
How Do I Use Social Media Properly?
The 5 Ls:
Look
Listen
Lounge
Learn
Launch
The Blogging Platforms:
The Sharing Platforms:
Online video sharing website
19% of internet users view online video daily; 57% have viewed at least once (2007 Pew Internet and American Life)
YouTube's demographic skews heavily to the 35 - 64 age brackets. Nielsen/Net Ratings - 55% (May 2006) comScoreMedia Metrix - 48% (May 2006) Quantcast - 65% (Aug 2006)
The Sharing Platforms:
•Photo sharing website
•50% of users are female
•70% of users are between the ages of 25 and 54.
•The largest demographic, at around 30%, are between the ages of
35 and 44.
•75% of visitors have at least a partial college education.
The Social Networking Sites:
Largest social networking site
57% of Facebook users are female
Largest demographic, at 27%, is between the ages of 45 and 54.
Second largest, at 25%, are between the ages of 35 and 44.
65% have had at least a partial college education
The Social Networking Sites:
“micro-blogging” platform
60% of users are female
29% of users are between the ages of 35 and 44. The
second largest demographic are users between the ages
of 45 and 54, comprising 21% of total users.
79% have at least a partial college education
In the Next 5 Minutes, You Can: Choose a blogging platform
Register a fan page on Facebook
Create your Twitter handle
Pick an avatar photo