TEAM INTERFACE CORPORATE BRIEF © 2013 teaminterface, Inc. All rights reserved. This Document is copyrighted by teaminterface, Inc. and may not be reproduced without permission.

2014

Table of contents2 Envisioning the future8 Our history9 Organization Chart10 Service Area11 Global Network12 Our Client13 Project History

CREATING NEW OPPORTUNITIESENVISIONING A BETTER WORLD

EVERYDAY WE FACING NEW CHALLENGES

We are facing new challenge even at this moment.

Rapidly changing global economy, the change of industrial structure and paradigm,

endless challenge for innovation…

Responding to changing needs and desires of customer, we have strived silently for the past

19 years always with insight one step ahead and leadership.

The challenge about user-centered experience,

innovation of team interface is now continuing at this moment.

Out of thought considering myself as the center of life,

Happiness and freedom by experiencing other person

who is different from me, greater than myself.

Endless agony and effort, continuous challenge and passion for this.

These are the philosophy of Conatus, team interface.

BUILDING NEW IDEAS THROUGH COLLABORATION

HUMANISM BEYOND COMMUNICATIONWe are creating Innovative user-centered communication, further humanism

1996 2000 2010 2011 2013Team interface was established.

Converted to (Ltd) Team interface corporation.

Joined to SDN (Service Design Network)

Established Service Design Council Corporation (President’s message of Team interface)

Designated as IUXP (Inter-national UX Partners)

O U R H I S T O R Y

O R G A N I Z A T I O N C H A R T

Group Leader

ExecutiveDirector

Annex Research Institute

Executive Director

President &CEO

ManagementSupport Team

ServiceExperienceTeam

UserExperienceTeam

BrandExperienceTeam

BRANDEXPERIENCE

USEREXPERIENCE

SERVICEEXPERIENCE

- Brand Strategy

- Brand Naming

- Brand Identity Design

- Visual Communication Design

- Editorial Design

- Product Design

- Space Branding

- Service Design

- Business Canvas

- Design Strategy

- Service Branding

- Service Strategy

- Co-creation Workshop

- Experience Modeling

- Customer Experience Design

- Customer Research

- Product Testing

- Usability Testing

- Multi device design

S E R V I C E A R E A

G L O B A L P A R T N E R S H I P

ITALY experientia

FRANCE Extensia

UK amberlight

UK cxpartners

SINGAPORE Human Factor International

USA Jacob Nielsen(NN/g Group)

USA User Centric

USA KOHL Group

O U R C L I E N T

- Service design for crime prevention in Seoul

- Service design for vicinity of Jongmyo tapkkol

Park in Seoul

- Service design establishing KT-IBK Smart

branch

- UX Consulting for Korea Power Exchange

next generation system

- Developing evaluation system for Hyundai

Motor multimedia UX

- Developing evaluation system for Samsung

Electronics UX

- Developing evaluation system for SK Planet

UI Index and service evaluation

- KBS Web/Mobile UX Consulting

- Yonsei University Website UX Consulting

- Samsung life insurance UX Consulting

- Kyobo life insurance UX Consulting

- Canada, British Columbia Website UX

Consulting

- Hyundai home shopping new information

system UX Consulting

-Service design for environmental improve-

ment of vulnerable area in Seoul

-Service design for technology commercial-

ization support of Korea Electronics and

Telecommunications Research Institute

small business.

- Service design Workshop of Seoul Asan

Medical center

-Developing evaluation method of usability for

Hyundai motor driver’s behavior pattern

-Distraction level evaluation of drivers target-

ing general customer of Hyundai

-Samsung SDS mobile desk container UX

Consulting

-SK Planet TStore VOD/hoppin service user

survey

-SK Planet Launcher service user survey

-SK Planet Movile Browser Start page service

user survey

-SK Planet UI Index Service evaluation

-User survey for -SK Planet NFC Tag Device

recognition test

-KTH SKY T shopping upgrading project

-UX Research for Healthy Behavior Game

Concept

-Daewoo Securities Smart Trader Design Guide

-Hyundai- amco Home network smart phone

application design

-SK Securities HTS UX Consulting and Visual

Design

- Busan Paradise hotel Service Design

- Paradise T&L Service Design

-Samsung SDS Mobile desk UX Consulting

-Samsung SDS Wyzmeeting Web/App UX

Consulting(UI/GUI)

- Developing Samsung electronics UX evalua-

tion system

- Melon PC Web/App UX Consulting

- Medical operation robot Service Design

- Hyundai Mobis AVN HMI usability evaluation

consulting

- Ministry of health and welfare Website Ser-

vice Design

201120122013

P R O J E C T H I S T O R Y

P R O J E C T H I S T O R Y

20092010-Daewoo Securities BESTez Qway UX

Consulting

- KT CB Service Design

- SKT Mobile Android stock trading system UX

Consulting

-Hyundai card automobile insurance/Inbest

website UX Consulting

- Hyundai Merchant Marine WINS UX

Consulting

- Supreme Court Website UX Consulting

- HP Support Page UX Consulting

- Samsung Sync Manager UX Consulting

- Samsung SDS Mobile Office UX Consulting

- Hyundai card customer support system

usability improving project

- Korea Exchange Bank internet banking

system UX Consulting

- GSeshop Website UX Consulting

- HP. Com information Architecture Consulting

- Samsung hospital Website UX Consulting

- KOSCOM PowerBase UX Consulting

- HP. Com Website UX Consulting

- Hyundai card marketing sales supporting

system UX Consulting

-Samsung Interactive TV text input solution

UX Consulting

Service design is implemented with the stage of investigation, innovation, suggestion, implementation utilizing Service Design methodology,

it aims to provide sustainable service which can find potential needs through various customers and stakeholders centered observation/interview

method and satisfy.

Investigation

Desk Research, Observation,Shadowing, ContextualResearch, Interview

Branding, Service Scenario Guide

Creation

User survey and analysis of current situation

Construction and verification

Document investigation, customer

investigation (fixed amount& fixed

quality investigation) Example study,

interview with stakeholders

Design and service program applica-

tion, operation program, evaluation

for user’s satisfaction

STEP 1 STEP 2ImplementationSTEP 4

PropositionSTEP 3

Data Analysis, Stakeholders Map, Co-creation, Workshop, Custom-er Journey Map,Scenario, Ideation

Needs and

insight deduction

Survey result analysis and establish-

ing strategy/direction, Stakeholder’s

map, Establishing design direction

Service Concept, Service Prototype,Service Blueprint

Concept deduction and prototype

Idea verification and actualization,

Service development, Service blue

print, Service detail composition and

activation plan

Service

New

Service

P R O C E S S

Understanding strategy

Customer investigation

Trend analysis

External environment

analysis

Journey map

Stakeholder analysis

Co-creation Workshop

Verification

Production

Evaluation

Construction

Concept

Prototyping

Service

blueprint

STEP 1

INVESTIGATION

Understanding the essence and purpose of service strategy through business

analysis, utilizing methodology accompanying wide environment investigation,

we can establish sustainable business strategy to cope with the change of

external environment.

P R O C E S S

To supply customer-centered products or service as

entrepreneurial success factor and opportunity

element based on customer survey and trend

investigation analysis, we provide various tool and

process which can deduct cooperation system with

various stakeholders and service frame work.

STEP 2

CREATION

P R O C E S S

During the process manufacturing concept of product or service and

prototype, we consider various perspectives of customers who use

or purchase and service provider, provide various tool to verify actual

environments of service.

STEP 3

PROPOSITION

P R O C E S S

During the process manufacturing concept of product or service and prototype, we consider

various perspectives of customers who use or purchase and service provider, provide various tool

to verify actual environments of service.

STEP 4

IMPLEMENTATION

P R O C E S S

PORTFOLIO

ENVIRONMENT / SPACE DESIGN

BRANDING /BRAND IDENTITY

PRODUCTDESIGN

DIGITAL CONTENTS

BUILDING UPCOMMUNITIES

ORGANIZATION /PROCESS PROGRAM

GUIDELINES /TOOLKITS

PRODUCTDESIGN

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Vacant square frame which represents infinite possibility

and potentiality to contain everything, visualizes brand

concept simply and strongly, its initial meaning square

emphasizes the desire which intends to open new possi-

bility through design value, competitiveness.

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To decrease the fear for crime and to secure safety from poor surrounding, Seoul Hongeun

1-dong safe village making design consulting provided many things covering from naming

Hobakgol(pumpkin village) which is the new brand name to solution which can solve

transportation through workshop with villagers, villager’s reception room.

To protect vulnerable social group, to expand village community, to build the infrastructure

of villager-centered safety village, we implemented community participation program along

with external change such as improving aged facility, installing safety facility.

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‘Sleepless knowledge forest’The crime prevention design consulting for Yangjae

Citizen’s Forest provided the space to read and to

have meeting by actualizing the characteristics of

Park which we can speculate silently.

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‘Seoul crime prevention vaccine design project’

intended to protect vulnerable social group and

enhance the quality of citizen through prevent-

ing crime by design.

Based on existing CPTED(crime prevention by

environment design), it adopted service design

methodology, analyzed the needs of citizens

and students who are the principle agent, ob-

tained insight through the participation of ex-

perts of various fields and villagers.

This project which is named as Sogeum gil(salt

road(area)) and Dream-up(school), represented

the policy direction of other public design for

crime prevention and received fervent response

by being announced through ‘Seoul interna-

tional crime prevention design seminar’ where

domestic and international famous experts par-

ticipated in November. 2012.

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TEAM INTERFACE CORPORATE BRIEF © 2014 teaminterface, Inc. All rights reserved. This Document is copyrighted by teaminterface, Inc. and may not be reproduced without permission.

2014

135-894 서울시 강남구 압구정로 34길 32 H빌딩 3F

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Seoul, Korea

T: +82(2) 574-9541

F: +82(2) 515-6197

E: team@teaminterface.com

www.teaminterface.com