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Introduction to Social Media

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Lisa Myers's Social Media introduction presentation from SES London 2011.
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Social Media Lisa Myers CEO, Verve Search
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Page 1: Introduction to Social Media

Social Media Lisa Myers CEO, Verve Search

Page 2: Introduction to Social Media

What is Social Media?

Page 3: Introduction to Social Media

Is it ?

Page 4: Introduction to Social Media

NO..

Page 5: Introduction to Social Media

So, smartarse.....

what is it then?

Page 6: Introduction to Social Media

It’s YOU!

Page 7: Introduction to Social Media

It’s what WE DO... with the technology like facebook, twitter....

Page 8: Introduction to Social Media

“Social Media is like water. On its own, water does some cool things, but when combined with other compounds it enabled the evolution of all forms of life.”Mike Volpe, VP Marketing, HubSpot

Page 9: Introduction to Social Media

500 BILLIONminutes spent on facebook per month.

Page 10: Introduction to Social Media

facebook

3rd most populated country

Page 11: Introduction to Social Media

>500 million active users

- of which 50% log on every day!- over 60 million status updates every

day

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75 million accounts(of which15 million active)

65 million tweets per day

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Page 14: Introduction to Social Media

In 2010, after 23 years and hundreds of millions of dollars spent on Super Bowl

ads...

Pepsi ditched the SuperBowl and poured 1/3 of its' TOTAL annual marketing

budget into a cause-driven social marketing campaign;

The Refresh Project http://www.refresheverything.com/

Page 15: Introduction to Social Media

So...how do you use Social Media for business?

Page 16: Introduction to Social Media

The Rules

#1 LISTEN

#2 ENGAGE

#3 BE HONEST

#4 DON’T BE A DICK

Page 17: Introduction to Social Media

VIR

AL

SO

CIA

L N

ETW

OR

KIN

G

ON

LIN

E P

R

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• Branding/Awareness

• Traffic generation

• Link generation

• Conversions

What is Your Objective?

ALL?

Page 19: Introduction to Social Media

Who’s your target audience?

Age, gender, location?

Page 20: Introduction to Social Media

Social Media Elements

Social Media

Content MarketingSocial

Networking

Link baiting

Viral

BloggingORM and Monitorin

g

Site Seeding

Page 21: Introduction to Social Media

blogging

{ your social home on the web }

Page 22: Introduction to Social Media

Blogging – the opportunity

• Give your product/services a personable voice

• Develop a positive online reputation

• Expansion of content, reaching a wider

audience

BUT

It’s not as easy as setting up and go...

Page 23: Introduction to Social Media

Before you start

• What is going to be the main topics of the blog (categories)

• Who is going to be blogging (source appropriate bloggers)

• Who is going to be managing the blog?

Page 24: Introduction to Social Media

Blogs need Personality

Page 25: Introduction to Social Media

Tips

• Find the right blogger(s)• Use Wordpress• Use social plugins to make it

easier to SPREAD the content

Page 26: Introduction to Social Media

online PR{ getting your content out on the web }

Page 27: Introduction to Social Media

Give something back

Have something to trade, why they should

publish your content..- Content (must be relevant!)- Discount/competition- Breaking news- Free “something”

Page 28: Introduction to Social Media

The Process

• Do your research (list of sites, find out as much about the site as you can)

• Hunt down most appropriate contact• Tone of voice in email, although best to

call!• Tailor your email to person• Be direct, don’t waffle.• Develop a relationship• Follow up• ALWAYS, ALWAYS be polite and personable!

Page 29: Introduction to Social Media

viral{ usually larger campaigns that appeal toa broader audience }

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Simples....just spend lots of money....

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Doesn’t need to be a BIGexpensive campaign to be effective...

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BUTyou need great creative/idea

+solid execution

Page 33: Introduction to Social Media

don’tjust sit and wait for it to be discovered

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SPREAD the word...

this is when you should be using:

Page 35: Introduction to Social Media

exhibit #1

Page 36: Introduction to Social Media

PS: When doing social marketing,

particularviral, don’t forget SEO, harness thosepotential links!

Page 37: Introduction to Social Media

social networking

{ where friends meet tweeps }

Page 38: Introduction to Social Media
Page 39: Introduction to Social Media

When you want to get to know yourneighbour, do you start by shouting?

Page 40: Introduction to Social Media

Rules of Twitter

• Don’t over think it, be personable. • Share information, links. • Listen.

• Use #hastags to organise and search • Twitterlists are useful if you are

following hundreds. Also to discover new people.

Page 41: Introduction to Social Media

MONITOR your Social Media

Page 42: Introduction to Social Media
Page 43: Introduction to Social Media
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Page 45: Introduction to Social Media

Free Social Monitoring Tools

www.raventools.comwww.socialmention.comwww.blogpulse.comwww.tweetbeep.comhttp://klout.com/ http://tweetmeme.com

Page 46: Introduction to Social Media

Paid Monitoring tools

www.radian6.comhttp://www.buzzcapture.com/ http://www.lithium.com/ http://www.trackur.com/http://www.sentimentmetrics.com/

Page 47: Introduction to Social Media

real examples{social media examples}

Page 48: Introduction to Social Media

Meet Paulo......

.......he’s social!

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1275 members.

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Page 52: Introduction to Social Media

#SEScrapmas

Page 53: Introduction to Social Media
Page 54: Introduction to Social Media

#1

Page 55: Introduction to Social Media

City Inn Advent Calendar

• Generated the equivalent of 50% of their average monthly traffic

• Increased email database considerably

• Significant visibility and reach through referring traffic

• Twitter followers increased by 300%

Page 56: Introduction to Social Media
Page 57: Introduction to Social Media

Give-aways & Competitions

Page 58: Introduction to Social Media

Best Practise & White Papers

Page 59: Introduction to Social Media
Page 60: Introduction to Social Media
Page 61: Introduction to Social Media

HALF of the human race is under 30.....

..they’ve never known a world without the internet..

Page 62: Introduction to Social Media

@LisaDMyers

Thank You!

Email: [email protected]: www.vervesearch.com

www.seo-chicks.com

Page 63: Introduction to Social Media

Sources

http://www.facebook.com/press.php#!/press/info.php?statistics

http://www.penn-olson.com/2011/01/02/social-media-timeline-2010/http://techcrunch.com/2010/06/08/twitter-190-million-users

Photos: all iStock


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