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Avaya IP Office Overview

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Avaya IP Office Overview
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  • 2011 Avaya Inc. All rights reserved. 1

    GO!

    Avaya SME CommunicationsIP Office Overview

  • 2011 Avaya Inc. All rights reserved. 2

    xxx,000s

    Avaya IP Office

    Designed for Small to Midsized Enterprises

    10,000Small Medium Mid Market Large Fortune 1000

    Avaya AuraDesigned for Midsized to the Largest Enterprises

    # of Users

    Avaya Aura Solution for Midsize Enterprises

    10 100 250 1000

    Avaya Aura

    Avaya StrategyTake IP Office Up Market

    Ideal for established businesses seeking

    cost-effective consolidation of

    assets and streamlined growth

    Ideal for small to midsize businesses seeking cost-effective growth and built-in value

    2

  • 2011 Avaya Inc. All rights reserved. 3

    Avaya IP Office

    Designed for Small to Midsized Enterprises

    Re-capture The GapTake Share In Midsize Markets

    Ideal for small to midsize businesses seeking cost-effective growth and built-in value

    Avaya IP OfficeNew offer for Midsize Enterprises

    A v a y a I P O f f i c eN o t J u s t f o r S m a l l B u s i n e s s A n ym o r e

    Avaya AuraDesigned for Midsized to the Largest Enterprises

    Avaya Aura Solution for Midsize Enterprises

    Avaya Aura

    Ideal for established businesses seeking

    cost-effective consolidation of

    assets and streamlined growth

    3

  • 2011 Avaya Inc. All rights reserved. 4

    5 - 1,000 users in one or more offices

    IP Digital Analog SIP

    Adaptable office from key system to UC

    SME, Mid Market, Branch

    Home, work, on the roadHandsets, smart phones, desktop, tablets

    Savings, Low TCOInvestment Protection Flexible Architecture

  • 2011 Avaya Inc. All rights reserved. 5

    At a Glance Key for Mid Market

    R8.0

    Single Site Capacity:

    384

    Multi-Site Capacity:

    1,000 across up

    to 32 sites/nodes

    Single Site Capacity:

    1,000

    R8.1

    Multi-Site Capacity:

    1,000 across up to 32

    sites/nodes

    + Centralized licensing

    + Centralized management

    Single Site Capacity:

    1,500

    R9.0

    Multi-Site Capacity:

    1,500 across up to 32

    sites/nodes

    + Centralized licensing

    + Centralized management

  • 2011 Avaya Inc. All rights reserved. 6

    Avaya IP Office R8.1Whats new

    Now scalable to 1,000 users on a single site! New Linux based server with centralized licensing and management IP Office 500v2 acts as a gateway to enable hybrid implementation

    Flexible Workforce Mobility On iPad and Windows! Flare Communicator extends IP Office UC to tablets Now included with IP Office Power User and Office Worker solutions

    More to sell with new service & networking offers! New IP Office Support Services Incredible value, amazing price for SME and secure

    high speed remote login (SSL/VPN) New 3500 ERS delivers SME price with enterprise-class performance & stacking

  • 2011 Avaya Inc. All rights reserved. 7Avaya Confidential

    Are You Leading With Mobile Collaboration?Android and iPhone sales are 70%+ of the market

    New Service

    PackSet Status

    Search DirectoryStart IM ChatTrack Chats

    Manage Conference Calls

    Geo-PresenceVisual Voicemail

    Already available

    on Android,iPhone

    (GA: 4/30)

  • 2011 Avaya Inc. All rights reserved. 8

    More Flexibility for the WorkforceAvaya Flare Communicator

    Soft-client Delivers Audio, IM &

    Presence capabilities Apple iPad and Microsoft

    Windows

    Feature set and device interoperability expand over time

    D e l i v e r i n g t h e W o r l d s M o s t F l e x i b l e W o r k f o r c e

  • 2011 Avaya Inc. All rights reserved. 9

    User Solutions Matrix Options for the Flexible WorkforceAs of Release 8.1

    One number business to cell

    Call control via smart phone (GUI) or cell phone (* codes)

    Listen to email

    n/a n/a n/a

    n/a n/a Outlook /SFDC plug-ins Unified messaging IM, presence Full conference control Flare iPad & Windows

    n/a

    n/a n/a

    Outlook /SFDC plug-ins Unified messaging IM, presence Full conference control

    Telecommuter mode Video soft phone

    One number business to cell

    Call control via smart phone (GUI) or cell phone (* codes)

    Listen to email

    IM, presence Full conference control Geo presence Centralized directory Meet me conferencing

    Outlook /SFDC plug-ins Unified messaging IM, presence Full conference control Flare iPad & Windows

    Telecommuter mode Video soft phone

    EssentialPreferred

    Server

    EssentialPreferred

    Server

    EssentialPreferred

    Server

    EssentialPreferred

    Server

    Mobile WorkerEssential

    Office Worker

    Tele-Worker

    Power User

    Available on the following Editions:

    Mobile Desktop

  • 2011 Avaya Inc. All rights reserved. 1010

    Selling To All Market SegmentsYou can compete by simply changing software packages

    ProductToday

    Product Future Software Edition (system wide)

    Business size

    Market Need e.g. Competition

    IP O

    ffice

    500

    (Up

    to38

    4 us

    ers

    per s

    yste

    m)

    Future: Linux Server,IP Office 500 (As a server or

    a gateway)

    BasicEdition

  • 2011 Avaya Inc. All rights reserved. 11

    Infrastructure & Endpoint

    Options

    Maintenance & ServiceOptions

    DataMulti-site Options

  • 2011 Avaya Inc. All rights reserved. 12

    Network

    Centralized Licensing

    Integrated Multi-site Web Manager

    Integrated Multi-site Management

    Plug-n-Play remote site installation Ignition

    Intuitive and user friendly - Browser based

    Centralized upgrades, back-up and restore

    Secure Remote Access with SSL-VPN

    Secure remote access at broadband speeds

    Firewall and NAT traversal

    Eliminate truck-rolls

    Centralized Licensing with Single Image Distribution

    Share licenses across sites

    Central image repository

    Common database with templates

    Avaya IP Office Support Services (IPOSS)

    HPDL360

    500 IP users 200 1x Portal Power users

    100 VMPro ports

    HPDL120

    250 IP users100 1x Portal Power users

    40 VMPro ports

    Two Server Choices

    1000 users across single site OR 32 nodes

    Avaya IP Office Multi-Site SolutionWhats New

  • 2011 Avaya Inc. All rights reserved. 13

    With this edition, highly reliable IP Office communications are Linux based

    Dual power supply is built into the server

    Hot plug hard drives are configured in RAID

    Dual quad core processors add speed, redundancy

    Avaya IP Office Server EditionWhat You Need To Know

  • 2011 Avaya Inc. All rights reserved. 14

    Two New Options For UC Available Now!One for Small Business, Another for Medium

    Linux-based module Supports up to 200 users

    Up to 50 power user solutions and includes 20 voicemail ports

    Single slot card for IP Office 500 Not tied to Microsoft or Linux

    updates and licensing < 30 Minutes to Install List Price $2995

    Includes Preferred Edition software; Essential and Basic pre-requisites are required

    O p t i o n 1Avaya IP Office

    Unified Communications Module

    Linux-based sourced server Supports up to 1000 users

    Up to 250 users solutions and 40 voicemail ports

    Ships with Linux OS and applications SW images (same as Linux applications DVD)

    Scales to full capacity of IP Office: 384 per site/1000 users across up to 32 nodes/sites

    List Price $3500 (Preferred Edition sold separately)

    O p t i o n 2Avaya IP Office

    Applications Server

    3.1Ghz CPU 12 GB RAM 250 GB HDD Rack mountable Option for Redundant

    power supply

    5X 2XUser

    CapacityVoicemailCapacity

  • 2011 Avaya Inc. All rights reserved. 15

    Avaya Choices for Midsize EnterpriseWhich one is best suited for my customer?

    Small to MidsizeCustomer Need

    Midsize to LargeCustomer Need

    Avaya IP Office Avaya Aura ME

    Multi-site management with Active Directory synchronization and SSO

    Centralized management with pre-defined templates for installation

    Up to 500 users per system - scales to 1,000 users, 32 sites

    Up to 2400 users per system - scales to hundreds of thousands

    Basic call center with analytics value package

    Best-in-class Contact Center or Advanced Desktop Collaboration

    Built-in resiliency,Build up redundancy

    Seamless Core and Branch Survivability

    All in one appliance Open, standards-based architecture

    Single, Modular

    Single,Virtual

  • 2011 Avaya Inc. All rights reserved. 16

    With R8.1, Well Add Server EditionThink of it as Preferred Edition for the Linux Server and More!

    Office Worker Power user

  • 2011 Avaya Inc. All rights reserved. 17

    IP Office Editions and User Solutions OptionsAligns Value to Benefits

    BASICKey SystemSingle site onlyDigital/Analog

    phones onlyAuto-attendant64 party ad hoc

    conferencingVoicemail &

    voicemail to emailN/A: User solution,

    multi-site options

    ESSENTIAL IP PBX functionalityUp to 40 Auto

    attendantsOne-X Mobile

    Essential (all users)Basic call control on

    mobile devices128 party ad hoc

    conferencingUp to 4 remote

    phones/systemOptions: Multi-site

    Receptionist

    PREFERREDFull Meet me audio conferencing

    w/user passwordsUnlimited multi-level auto attendant Scalable, resilient voicemailNo limit on VP

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