1. CollectionSimple | Intuitive | Flexible | Complete

2. Main value Organizes, simplifies and automates complex processes and workflows; Cross departmental automation and organizational processes that cover multiple departments; Dramatically decrease operational costs and improves employees effiency; Increases the companys agility and competitiveness; 360 view over the performance indicators; Increases customer loyality; Collaborative working environment, focused on satisfying business partners needs; Updates and develops customers business needs.Management value Provides key reports and analysis for executives to run business; Reports with the ability to go from high level to low level detail; Comprehensive insight from all departments and systems; Provides executive dashboards, on-spot quick facts and real-time notifications.Employees value Clean and friendly user interface; Commonly performed tasks can be automated; Can provide data from other applications and sources; Can access various reports from the same interface; Provides technical support directly from the application interface; Provides development methods and tools for business flows and entities directly from the application.Market value In 2012, Charisma ERP was designated as one of the 5 strongest European B2B solutions in the "Enterprise Vertical Market Solution" segment.

3. In hostile economic situations, the main competitive advantage of organizations becomes theavailability of the cash balance. This is why the efforts to collect the debts from the customers have Charisma Collection is a priority, the employees allocating a powerful software solution,significant time budget for disputing especially designed for the invoices and receiving these solving any management debts. Usually this procedure activity of debit collection, involves many departments, from as well as for the sales, financials, customer repossession and relationships, as well as external remarketing process. Thiscompanies in case of outsourcing of platform will lead to the debit collection or legal actions. As increase of the debt the existence of cash is crucial, collection process providing stability and agility in efficiency, the increase of approaching new business cash and the decrease of opportunities, the company should costs with managing quickly take actual actions, in order customers receivables. to eliminate the danger regarding organizations position on themarket and the relationship with the customers.Charisma Collection suite includes a series of modules covering areas specific tothe debit collection process. Thus, Collection module is dedicated to debtcollection, Legal module optimizes the management of moral or physicaldamage collection, Repossession module optimizes the management of thecollected assets, as well as the additional fines the consumer should pay forcovering the sellers cost of repossession, and Remarketing module optimizesthe collection and reselling flow for the collected assets. These modules couldwork as standalone applications, but when integrated they make the mostpowerful, high-end and implemented debt collection solution in Romania.

4. Considering the increasing level of the debt collection departments activity, the need for such a software was more than obvious. Automating the fax documents sending made it much easier for us to work. There are many documents to be sent to the client: bills, notes etc. If they were to be generated manually, they would have required 2-3 days of additional work for each employee.. Doru Popa IT Manager, Tiriac LeasingWhy Charisma Collection Integration with any information Charisma business suite allow achieving an platform integrated end-to-end solution for the By the native integration with other ERP complete automation of the debt collection solutions (Charisma, SAP, Oracle, etc.), the process, with cross-department real-time debt collection processes are automated data transfer, within organizations of any and perfectly integrated with accounting, size or complexity (multi-company, multi- procurement, logistics and sales information sites, multi-location, multi-currency, etc.). system. Thus, the entire organization will be up-to-dated with the receivables collection Native Web solution progress. Charisma Collection can be accessed from any mobile device with Internet access, Using CRM principles and regardless the configuration. Thus, the functionalities employees involved in collecting debts from By using the classical principles of customer the customers can check anytime, from relationship management solutions, you will anywhere, the collection process, and they be able to send consistent and controlled can send information to the company in real messages to your customers, you will be time, in order to inform the decision factors able to generate analysis of the upon the situation on the field. communication methods, receivables collection lifecycle, but also positioning of Speed and flexibility during installation and your company in relation with the implementation customers. Thus, you can manage an The business expertise, the advanced and extremely important process, related to specialized consultancy accompanying your companys cash, without significantly Charisma Collection, significantly decrease damaging the relationship with the the total implementation costs, while customers or your companys image on the providing a fast return of investment. You market. have the opportunity to see the solution live, visiting one of the reference customers from abroad. In addition, we can provide Exceptional modularity and scalability additional developments to prove our The exceptional modularity of the teams responsiveness. application and the possibilities of interfacing with any other solution in

5. BenefitsReduces the analysis time and increases the operational efficiency. The solution automatesthe processes and eliminates the manual effort, by simultaneous management of theoperational workflows, quick and consistent access to the interest information.Fully covers the business needs. The exceptional flexibility and configurability of the solutionallows adapting the operational workflows to the specific of each organization, regardless itssize or complexity.Increases the profitability of the organization. The fast collection of outstanding cash orcontracted assets, the increase of repossession sales or the optimum management of expenseswith the collection processes, is reflected into the profitability of the organization and cash,critical factors in difficult economic periods.Optimizes the document management. The company has the possibility to match or loadphysical documents for each step of the collection process.

6. Collection Charisma Collection is a highly effective debt collection from customers, managing settlement of legal processes and repossession, as well as any remarketin